Business Details
Emergency
services
Integrative Veterinary Care in Mercer Island
Mercy Vet is a full-service integrative veterinary hospital dedicated to providing compassionate, holistic care for dogs and cats. Founded with a mission to combine modern medicine with alternative therapies, our team prioritizes whole-body wellness through services like acupuncture, homeopathy, and nutritional therapy. With over two decades of combined experience, our veterinarians specialize in treating chronic conditions and offering preventive care tailored to each pet's unique needs. We serve the Puget Sound region, emphasizing client education and community support through initiatives like the Mercy Vet Good Samaritan Fund. Our approach integrates advanced diagnostics and surgical procedures with gentle, non-invasive treatments to strengthen immune systems and promote long-term health.Located in downtown Mercer Island, we maintain partnerships with local emergency clinics to ensure comprehensive care beyond regular hours. Our commitment to transparency includes detailed guidance on pet nutrition, medication management, and disease prevention. By fostering strong relationships between pets, owners, and practitioners, we aim to enhance the quality of life for every animal we treat. The practice continually adapts to industry advancements while upholding core values of empathy, professionalism, and scientific rigor.
Services
Holistic Veterinary Care
Acupuncture
Homeopathy
Surgical Procedures
Dental Care
Nutritional Therapy
Emergency Referrals
Chiropractic Services
Cold Laser Therapy
Highlights and features
- We offer integrative care combining modern and holistic veterinary medicine
- Our team includes certified specialists in acupuncture and homeopathy
- We maintain partnerships with 7 local emergency veterinary clinics
- We provide detailed nutritional guidance based on 20+ years of clinical experience
- Our facility features advanced diagnostic imaging and surgical capabilities
Services
Holistic Veterinary Care
Our integrative approach combines conventional diagnostics with alternative therapies to address chronic conditions and preventive care. We treat pets as whole beings, considering environmental factors, diet, and emotional well-being alongside physical symptoms. This method strengthens natural healing processes while utilizing modern medical advancements for comprehensive treatment plans.
Acupuncture
Certified practitioners use acupuncture to treat pain, arthritis, and neurological conditions by stimulating specific body points. This ancient practice improves circulation and nerve function while reducing inflammation. We integrate it with conventional treatments to enhance recovery outcomes for chronic and acute conditions.
Homeopathic Treatment
Customized homeopathic remedies stimulate the body's self-healing mechanisms using highly diluted natural substances. We apply this approach to chronic illnesses, skin conditions, and behavioral issues while maintaining scientific rigor in treatment selection. This method complements conventional therapies for comprehensive patient care.
Surgical Procedures
Our surgical services range from routine spays/neuters to complex soft-tissue and orthopedic procedures. We employ modern anesthetic protocols and post-operative pain management techniques. Pre-surgical diagnostics ensure patient safety while integrative approaches like cold laser therapy aid recovery processes for optimal healing outcomes.
Nutritional Counseling
Personalized nutrition plans address specific health needs, including therapeutic diets for kidney disease, allergies, and weight management. We provide evidence-based guidance on raw food safety, supplement use, and commercial diet selection. Regular follow-ups ensure dietary adjustments align with changing health requirements throughout a pet's life stages.
People
Dr. Jacqueline Sehn
Founder & Veterinarian
Dr. Sehn established Mercy Vet's holistic approach after completing advanced training in integrative medicine. With 18 years of clinical experience, she specializes in chronic disease management and homeopathic treatments while overseeing the Good Samaritan Fund.
Dr. Lisa Brienen
Veterinarian
Dr. Brienen provides holistic care with expertise in nutritional therapy and acupuncture. She contributes to ongoing research on raw food diets while offering homeopathic consultations. Her practice focuses on preventive care and integrative approaches to feline health.
Dr. Julie Hsu
Acupuncturist
Certified in veterinary acupuncture, Dr. Hsu specializes in pain management and rehabilitation. She integrates Eastern medicine principles with Western diagnostics to treat musculoskeletal conditions and chronic illnesses through targeted treatment plans.
Questions
What holistic treatments do you offer?
We provide acupuncture, homeopathy, chiropractic care, cold laser therapy, and nutritional counseling alongside conventional treatments.
Do you handle emergency cases?
We refer emergencies to partner clinics like Veterinary Specialty Center and Seattle Veterinary Specialists after hours.
How do you approach pet nutrition?
We create customized diet plans using evidence-based research on raw food safety, supplement efficacy, and therapeutic diets.
Are payment plans available?
We accept major credit cards and partner with third-party financing providers for treatment plans.
Can I get prescription refills online?
Yes, use our MixLab Pharmacy portal for prescription requests requiring doctor approval.
Do you accept pet insurance?
We work with major pet insurance providers and provide necessary documentation for claims processing.
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Reviews (7)
Lara Litov
Jun 23, 2022
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Dr Jackie and Mercy Vet have been our primary vet clinic for about 20 years. We love the care we get here for our dogs.
Regina Barker
Mar 09, 2022
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In my opionion, be very careful about calling this office for care of your animal. I called to make an appointment for teeth cleaning and a very friendly person told me to send proof of my dogs last annual exam before an appt could be made. I did so. When I called back the next day, Amy answered and told me they are not taking new clients. I asked her why I was told differently. She hung up on me.
I called back and the doctor answered. I explained what just happened and she asked me, "do you know anybody that can be a receptionist because we are overwhelmed and short staffed." That was the doctor! I told her that I would not want to bring my pet for healthcare needs to a doctor who is so overwhelmed. I've never experienced anything like this. Yikes!
I called back and the doctor answered. I explained what just happened and she asked me, "do you know anybody that can be a receptionist because we are overwhelmed and short staffed." That was the doctor! I told her that I would not want to bring my pet for healthcare needs to a doctor who is so overwhelmed. I've never experienced anything like this. Yikes!
Chris V.
Feb 25, 2022
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Called to book a teeth cleaning and Amy the receptionist couldn't be bothered. She sounded busy, and I'm sure she was, but does that give her the right to give attitude and hang up on me? I'm literally trying to give you business, what did I do to you? After getting Jackie on the phone to explain what happened she said she didn't care and her employees are critical to her. Well guess what, so are customers but evidently you have enough of them to tell me to pound sand rather than hold your employees accountable.
Sarah Odegaard-Fox
Oct 26, 2021
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We love Mercy Vet. They are amazing with our Shepard mix. I wanted to update my review b/c our pup is now 15.5 years old. Thanks to Dr. Jackie and her team she is still truckin' along and very healthy. They take the time to go over everything we can do for our girl. We really truly appreciate Dr. Jackie and her team and feel so lucky to have found them years ago.
Fahreen Ramjee
Aug 06, 2021
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I brought our lil Maltese pup here a year ago after going from vet to vet; nobody could help figure out Bella's sensitivities and allergies. Dr. Lisa was kind, caring, patient and responsive to all our concerns and queries with Bella. She has helped us navigate Bella's care and has brought back a level of health into Bella's life - for that we are truly grateful. The staff is always kind and smiling.
The clinic practices holistic and western veterinarian medicine and this is great if your furry baby needs naturopathic tx. They do tend to be a bit on the expensive end, however the peace of mind that we get from the quality of care is well worth it. Thank you Dr. Lisa & team!
The clinic practices holistic and western veterinarian medicine and this is great if your furry baby needs naturopathic tx. They do tend to be a bit on the expensive end, however the peace of mind that we get from the quality of care is well worth it. Thank you Dr. Lisa & team!
Amy Wright
Mar 23, 2021
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Unfortunately I can't rate the veterinary care provided here since I wasn't able to see the vet. I'm new to the area so I'm still learning the ropes of getting around in Seattle, admittedly I realized my drive was going to be 45 minutes when I only planned for 30 minutes. I called the office to check and see if that was going to be OK, the front desk person told me as long as I wouldn't be more than 15 mins late it was fine.
I went a head and made the 45 minute drive arriving at 3:45 on the button, as agreed to. Upon arrival I was told to wait in my car for our turn with the vet. We waited outside for a few minutes then the front desk girl came out to inform me that they could not see my dog since there wasn't enough time, I would need to reschedule. I reiterated that I had been told that it was fine as long as I arrived by 3:45, and that I would be driving and hour and half round trip. She apologized saying she knew her colleague had said we could still see the vet but it was a mistake and there was not time. Clearly I wont be going back.
I went a head and made the 45 minute drive arriving at 3:45 on the button, as agreed to. Upon arrival I was told to wait in my car for our turn with the vet. We waited outside for a few minutes then the front desk girl came out to inform me that they could not see my dog since there wasn't enough time, I would need to reschedule. I reiterated that I had been told that it was fine as long as I arrived by 3:45, and that I would be driving and hour and half round trip. She apologized saying she knew her colleague had said we could still see the vet but it was a mistake and there was not time. Clearly I wont be going back.
Deb Escher
Dec 06, 2020
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Dr. Jackie Sehn and team are compassionate, wonderful, very knowledgable and thorough with integrated pet care that includes both traditional and holistic practices, with a whole lot of consideration for systemic causes, not just treating symptoms. I discovered Dr. Jackie when fostering a very ill young rescue foster dog. We tried Chinese herbal therapies, and even leaned into a genetic panel for answers to try to help her, and I appreciated that they considered many more angles than previous vets we consulted.
I now take my two dogs there and would not consider going anywhere else. They arranged a puppy socialization drop-off playdate during Covid, which has made our new puppy, Clover, LOVE going to the vet. And they are sweet and gentle with our timid, scared rescue, Lucas. This veterinarian practice is special and won't give up on even the toughest cases. Mercy Vet is the best office I've seen in the Seattle area!
I now take my two dogs there and would not consider going anywhere else. They arranged a puppy socialization drop-off playdate during Covid, which has made our new puppy, Clover, LOVE going to the vet. And they are sweet and gentle with our timid, scared rescue, Lucas. This veterinarian practice is special and won't give up on even the toughest cases. Mercy Vet is the best office I've seen in the Seattle area!
