Business Details
25 Years
experience
Emergency
services
Your Trusted Veterinarian in Indianapolis, IN
The Neighborhood Veterinarian was founded in 2001 by Dr. Sue Bartz, a dedicated veterinarian with over 30 years of experience in small animal care. Our practice was established to provide personalized, compassionate veterinary services rooted in professional excellence and community trust. With a team of skilled professionals, we combine advanced medical expertise with a commitment to individualized attention for every pet and owner. Our hospital features state-of-the-art diagnostic tools, customized treatment plans, and comprehensive wellness programs tailored to each animal's unique needs. We emphasize preventive care, early disease detection, and client education to ensure optimal pet health.Our staff maintains rigorous professional standards through continuous training in areas like cardiology, dentistry, and pain management. As active members of the Indianapolis community, we partner with local rescue organizations and advocate for responsible pet ownership. Our facility operates with transparent communication, ethical treatment protocols, and a focus on creating a stress-free environment for both pets and their families. We measure our success through long-term client relationships and the positive health outcomes of the animals we serve. This combination of technical expertise and personal care has made us a trusted veterinary practice in Broad Ripple for over two decades.
Services
Wellness Exams
Dentistry
Vaccinations
Senior Care
Puppy/Kitten Care
Emergency Services
Microchipping
Boarding
Pharmacy
Behavior Consultation
Details
- Year established: 2001
Highlights and features
- We offer 23 years of experience in small animal veterinary care since 2001
- Our team includes specialists in cardiology and senior pet wellness
- We maintain Fear Free certified staff for stress-reduced pet visits
- Our hospital features advanced diagnostic equipment including ultrasound
- We provide 24/7 emergency care through trusted partner facilities
What people say
Truly heard by staff
Treat us like family
Passionate about their work
Caring environment
Great care
Services
Wellness Exams
Our comprehensive wellness exams include full-body evaluations, vital sign monitoring, and preventive care planning. Veterinarians assess eyes, ears, teeth, skin, muscles, and heart function to detect early health issues. We create customized vaccination schedules and nutrition plans based on each pet's age and condition.
Dentistry
Professional dental cleanings include scaling, polishing, and fluoride treatments under anesthesia. We diagnose and treat periodontal disease, perform extractions when necessary, and provide pain management plans. Our staff educates owners on home dental care routines to maintain oral health.
Vaccinations
We offer core and lifestyle-based vaccination programs to protect against rabies, distemper, and other infectious diseases. Our team follows state regulations while tailoring recommendations to each pet's risk factors and exposure levels.
Senior Care
Specialized senior wellness programs include blood testing, mobility assessments, and chronic disease management. We monitor for age-related conditions like arthritis and kidney disease, providing dietary recommendations and pain control strategies.
Emergency Care
After-hours emergency services are available through partner facilities with 24/7 critical care capabilities. We provide urgent treatment for trauma, poisoning, and acute illnesses, maintaining continuity of care with detailed medical records transfer.
People
Dr. Susan Bartz
Practice Owner, DVM
Dr. Sue founded the clinic in 2001 after 12 years in corporate veterinary practice. A Purdue University graduate with 35+ years of experience, she specializes in preventive care and community veterinary outreach.
Dr. Jaime Moore
Veterinarian, DVM
Dr. Jaime joined in 2022 with expertise in cardiology and endocrine diseases. She completed a University of Illinois internship and has 7 years of emergency practice experience.
Dr. Jeff Klemens
Relief Veterinarian, DVM
Dr. Jeff provides relief coverage with 13 years of small animal practice experience. He specializes in emergency medicine and critical care, working across diverse clinical settings.
Annie
Hospital Manager
Annie oversees daily operations with 20+ years of veterinary management experience. She specializes in client communication and senior pet wellness programs.
Lace
Registered Veterinary Technician
Lace has been with the clinic since 2016. A Fear Free certified technician, she specializes in reducing patient stress through gentle handling techniques and behavioral distraction methods.
Questions
What veterinary services do you offer?
We provide wellness exams, dentistry, vaccinations, senior care, puppy/kitten care, emergency services, microchipping, and pharmacy services.
How do I schedule an appointment?
Request appointments online or by calling (317) 722-0811. We confirm appointments within 48 hours and offer curbside service options.
Do you handle pet emergencies?
For after-hours emergencies, contact MedVet Specialty at (317) 872-8387. We provide urgent care during regular business hours.
What are your clinic hours?
Monday, Tuesday, Thursday: 7:30am-6pm; Wednesday, Saturday: 8am-12pm; Friday: 7:30am-5pm; Closed Sundays.
How should I prepare for a visit?
Bring cats in carriers, dogs on leashes (no retractable leashes), and arrive on time. Allow extra time for first visits to complete medical history forms.
Reviews (5)
Laura Strack
May 06, 2022
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I cannot say enough good things about the neighborhood Vet! We worked with Dr. Klemens and he sat with me for almost an hour discussing my cat and ways to improve her health and behaviors. We were ready to rehome her with all of her issues, and he gave me so much peace of mind that I can manage her with a few changes at home. He wrote me a list of recommended products and we went to Petco on the way home and got them all! Thank you, Dr. Klemens for helping us!
Theo Sander
Apr 13, 2022
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Dr. Sue is great and all the technicians / front desk are very helpful and kind. Great experience with getting my little street stray dog taken care of!
Mike Kienholz
Jan 26, 2022
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We love Dr. Sue and her team! They are always available to talk through concerns over the phone ahead of getting in to see them. Very patient and helpful.
Lynnette Whalen
Jan 17, 2022
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Dr. Sue and the staff are amazing. They took wonderful care of my fur baby for years. In the event of my sudden loss, they were there for me with kindness I did not expect. Please know if you take your fur baby to Dr. Sue, you are absolutely in good hands. Highly recommend.
Kate Congdon
Nov 05, 2021
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Dr. Bartz and her staff are outstanding. I moved from Broad Ripple two and a half years ago, but I still bring my dogs to Dr. Bartz. She and her staff are highly competent and very accommodating. Wouldn't trust my pets with any other vet!
