Business Details
26 Years
experience
Emergency
services
24/7 Emergency Veterinary Care in Riverhead, NY
East End Veterinary Center has been dedicated to providing compassionate emergency and specialty veterinary care to pets on Long Island since 2000. As the only 24/7, 365-day-a-year emergency veterinary hospital in Eastern Suffolk County, we prioritize the health and well-being of every pet through advanced diagnostics, treatment, and collaborative care with family veterinarians. Our team of board-certified specialists and experienced emergency staff offers expertise in dermatology, internal medicine, physical rehabilitation, surgery, and critical care. Equipped with state-of-the-art technology and a Level II VECCS certification, we ensure pets receive timely, high-quality care for emergencies and chronic conditions. With a focus on transparency, we work closely with pet owners to create tailored treatment plans while maintaining a low-stress environment for animals.Our commitment to the community is reflected in our 24-hour availability and dedication to raising standards in veterinary emergency care. By integrating innovative therapies like shockwave treatment, cold laser therapy, and regenerative medicine, we address complex medical needs with precision. As lifelong advocates for animals, we strive to make urgent care accessible and stress-free for both pets and their families. Our facilitys telemedicine partnerships and on-site diagnostics laboratory enable rapid testing and accurate diagnoses, even during critical moments. Through continuous education and adherence to veterinary best practices, we uphold our mission to treat every pet as if they were our own.
Services
Dermatology
Internal Medicine
Emergency Care
Physical Rehabilitation
Surgery
Details
- Year established: 2000
Highlights and features
- We maintain 24/7 availability for urgent pet care needs.
- Our team includes board-certified specialists in dermatology, internal medicine, and surgery.
- Equipped with digital X-ray, CT imaging, and on-site diagnostics laboratory.
- Collaborate closely with family veterinarians for comprehensive care continuity.
- Recognized as Long Island's only Level II VECCS Certified Emergency Facility.
Associations and certifications
- VECCS Level II Certification
What people say
24/7 availability
Compassionate staff
Experts in critical care
Effective treatment plans
Rapid diagnostics
Services
24/7 Emergency Care
Providing round-the-clock veterinary emergency services for dogs and cats since 2000, with immediate response to critical cases including trauma, poisoning, and cardiac events. Board-certified emergency veterinarians and advanced diagnostics ensure rapid assessment and treatment for life-threatening conditions. Our Level II VECCS certification reflects commitment to exceeding industry standards for critical care.
Dermatology
Specialized treatment for chronic skin conditions, allergies, and infections in pets using advanced diagnostics and tailored therapies. Board-certified dermatologists address complex cases through biopsies, allergy testing, and innovative treatments like immunotherapy. Collaborative approach ensures effective long-term management of dermatological issues while minimizing patient discomfort.
Internal Medicine
Expert evaluation of systemic diseases affecting major organs through endoscopy, imaging, and laboratory testing. Specialists manage chronic conditions like diabetes, kidney disease, and respiratory disorders with evidence-based protocols. On-site telemedicine radiology and rapid diagnostics laboratory enable precise diagnoses and timely intervention for internal medical concerns.
Physical Rehabilitation
Comprehensive rehabilitation programs combining aquatic therapy, laser treatments, and therapeutic exercises to restore mobility and manage pain. Specialized services address post-surgical recovery, arthritis, and neurological conditions in animals. Customized weight management plans help reduce strain on joints and improve overall quality of life for canine and feline patients.
Surgery
Full-service surgical capabilities including soft tissue, orthopedic, and oncological procedures using cutting-edge equipment. Specialists perform complex operations like TPLO, tumor excisions, and reconstructive techniques with emphasis on patient safety. Comprehensive pre-op assessment and post-operative care ensure optimal recovery outcomes for surgical patients.
People
Ben Collins
Emergency Veterinarian
Dr. Ben Collins provides urgent care for critical cases with expertise in emergency stabilization and trauma management. His experience includes advanced cardiac life support and rapid diagnostic protocols.
Eveline Han
Internal Medicine Specialist
Dr. Eveline Han specializes in diagnosing and managing complex internal disorders, utilizing endoscopic procedures and telemedicine radiology for precise treatment planning of chronic conditions.
Michael Larkin
Surgery Specialist
Dr. Michael Larkin performs advanced orthopedic and oncologic surgeries using state-of-the-art techniques for bone plating, joint stabilization, and tumor removal procedures.
Norma White-Weithers
Dermatology Specialist
Dr. Norma White-Weithers focuses on treating chronic skin conditions and allergies through specialized testing and customized immunotherapy protocols for long-term patient relief.
Rick Rothman
Medical Director
Dr. Rick Rothman oversees clinical operations with a focus on maintaining VECCS certification standards and ensuring continuous improvement in critical care protocols.
Questions
Is your facility open 24/7 for emergencies?
Yes, we provide round-the-clock emergency veterinary care with no appointment needed for urgent cases.
What specialty services do you offer?
We offer dermatology, internal medicine, physical rehabilitation, surgery, and critical care services with board-certified specialists.
Are you certified for emergency care?
Yes, we are a Level II VECCS Certified Emergency and Critical Care Facility.
Do you collaborate with family veterinarians?
Yes, we work closely with referring veterinarians to ensure coordinated, comprehensive care for each pet.
Reviews (6)
Brendan J. Spano
Aug 13, 2023
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Flabbergasted by how unprofessional this establishment is. Took my dog in because he was having trouble keeping food down and couldnt be seen by his primary vet in a pinch, we waited 2 hours in the waiting room while he had his vitals taken (owners are not allowed in the room with their pets). After that the vet came in and told us we would need X-rays and gave us an estimate of 1000, when we went to sign the contract the price range was up to $1600.
We asked what the additional fees were and were told those were things that may be needed but they would consult with us before going ahead. The results of the X-rays can take several hours post procedure to come in, so we asked that afterward our dog be returned to us so he doesnt have to wait all day in a kennel, as we had already been there 5 hours. We waited 2 hours before asking what was going on and if the procedure was finished, they apologized and said they forgot.
At this point we decide to take our dog home and ask to be called with the results because they said it would take several more hours. 2 hours after we get home they call and tell us that we need to come in for additional treatment but refuse to tell us the results of the X-ray we paid $1000 for. Eventually they tell us we need to pay an additional $200 for a procedure we did not consent to, yet was stated in their convoluted contract.
When we questioned why we couldnt have the results over the phone they angrily told us they would send the results to our primary vet (who wasnt Open for 2 days) and send the additional $200 bill to collections. We are shocked and appalled, and still have not received the results for the X-rays we paid $1000 for.
We asked what the additional fees were and were told those were things that may be needed but they would consult with us before going ahead. The results of the X-rays can take several hours post procedure to come in, so we asked that afterward our dog be returned to us so he doesnt have to wait all day in a kennel, as we had already been there 5 hours. We waited 2 hours before asking what was going on and if the procedure was finished, they apologized and said they forgot.
At this point we decide to take our dog home and ask to be called with the results because they said it would take several more hours. 2 hours after we get home they call and tell us that we need to come in for additional treatment but refuse to tell us the results of the X-ray we paid $1000 for. Eventually they tell us we need to pay an additional $200 for a procedure we did not consent to, yet was stated in their convoluted contract.
When we questioned why we couldnt have the results over the phone they angrily told us they would send the results to our primary vet (who wasnt Open for 2 days) and send the additional $200 bill to collections. We are shocked and appalled, and still have not received the results for the X-rays we paid $1000 for.
Tracey Merritt
Jun 04, 2022
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East End Veterinary Center has well trained staff that communicates with professionalism and compassion. Clinical and non-clinical staff are friendly and knowledgeable. The treating veterinarian was very experienced and communicated with me effectively about my pet's diagnosis and treatment. Our waiting time was short and both waiting room and exam room were clean and comfortable. Each staff member handled my pet with care and compassion. My pet received excellent clinical care. East End provides excellent quality of care promptly.
Alyssa Cummo
May 04, 2022
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We had to put my beloved bulldog down yesterday which was very sudden and unexpected. The staff here from the doctors to the nurses to the front desk staff were so compassionate and truly cared about my family. They spoke to you like a grieving family member. I will recommend this place to anyone with a pet.
Ditch Plains Beach
Apr 28, 2022
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Dr. McGulgan was just fantastic. She gave us a very difficult diagnosis but did so with care and compassion. She took time to explain the issue (twice) and to outline options, but was also practical regarding the likely outcome of any action we may take. She interjected with her own personal experience regarding her pet who had suffered from a similar condition. She showed tremendous care and patience and allowed us whatever time we and the family (through FaceTime) needed to say goodbye to our our beloved dog.
She is an amazing vet and a caring human being. The staff was very efficient in getting emergency care to the dog as soon as we came in. It's worth noting that this facility saved this same dog's life when she was a 6 month old puppy who was hit by a car and was hospitalized there for a week. This is now 11 years later. We are blessed to to have these 11 years with our beloved dog and this facility was responsible. Thank you!
She is an amazing vet and a caring human being. The staff was very efficient in getting emergency care to the dog as soon as we came in. It's worth noting that this facility saved this same dog's life when she was a 6 month old puppy who was hit by a car and was hospitalized there for a week. This is now 11 years later. We are blessed to to have these 11 years with our beloved dog and this facility was responsible. Thank you!
Mia Vida Villanueva
Apr 27, 2022
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Everyone at East End is friendly and so kind to both animals and humans! They take very good care of my baby and we love them for it. Thank you so much to everyone! My Hugo is better. He's been there for hip surgery, water therapy (when he was 1) and a sprain. He is back to normal - hyper and happy.
Chanda Zadrazil
Feb 11, 2022
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We brought our 1 year old lop bunny here when we noticed a low body temperature and loss of appetite. All members of the staff that we encountered were helpful, kind and knowledgeable. All procedures were discussed and financial obligations reviewed and adjusted to match our needs and the pets needs. Our pet was brought in later in the evening and communication between the veterinarians, reception and ourselves was quick and efficient at our drop off and the multiple times we called to check in over the next few days. We are appreciative and grateful for the staff at EEVC.