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31 Years
experience
Emergency
services
Avian-Centric Veterinary Care for Exotic Pets in Jacksonville
Founded in 1995, our hospital specializes in avian and exotic animal healthcare, serving over 13,000 patients annually. Our team of board-certified veterinarians brings decades of combined experience in treating birds, small mammals, and reptiles. We maintain state-of-the-art facilities designed specifically for exotic pets, offering services ranging from routine wellness exams to complex surgical procedures. Our commitment to continuing education ensures our staff remains at the forefront of exotic animal medicine advancements. We actively engage in community education through seminars, television appearances, and partnerships with local zoos and wildlife organizations.

Our facility features dedicated spaces for hospitalization, diagnostics, and surgery, all tailored to the unique needs of avian patients. We provide 24/7 emergency care for exotic pets and offer flexible payment plans for preventative care services. Our team includes specialists in aquatic animal medicine and reptile care, ensuring comprehensive treatment options. We maintain affiliations with international veterinary associations to stay current with global best practices. Our staff's personal dedication to exotic animals is evident through their own collections of birds, reptiles, and small mammals.
Services
Avian Veterinary Care Exotic Mammal Services Reptile Health Exams Preventative Wellness Plans Emergency Animal Care Diagnostic Imaging Surgical Procedures Grooming Services Boarding Facilities Online Pharmacy
Details
  • Year established: 1995
Highlights and features
  • We specialize exclusively in avian and exotic animal medicine
  • Our veterinarians have over 30 years combined experience in exotic pet care
  • We maintain facilities specifically designed for bird and exotic animal treatment
  • We offer 24/7 emergency care for exotic pets
  • Our team includes specialists in aquatic animal and reptile medicine
Associations and certifications
  • American Board of Veterinary Practitioners
What people say
Professional staff Successful treatments Compassionate care Prompt service Expertise in exotic pets
Services
Avian Veterinary Care
Specialized medical treatment for pet birds including routine exams, diagnostics, and surgical procedures. Our board-certified avian veterinarians provide expert care for parrots, macaws, cockatiels, and other bird species. Services include wellness exams, blood testing, and emergency care tailored to avian physiology.
Exotic Mammal Services
Comprehensive healthcare for rabbits, ferrets, guinea pigs, and rodents. Our team treats common mammalian conditions, dental issues, and provides surgical care. Services include routine checkups, diagnostic imaging, and specialized treatment plans for exotic mammals.
Reptile Health Exams
Expert care for reptiles including turtles, snakes, and lizards. We address husbandry-related issues, parasitic infections, and provide species-specific wellness exams. Our services include diagnostic testing and treatment for common reptilian health concerns.
Preventative Wellness Plans
Structured preventative care programs with flexible payment options. These plans include annual exams, diagnostic screenings, and vaccinations to maintain exotic pet health. Clients receive 50% down payment with six monthly installments for comprehensive preventative care.
Emergency Animal Care
24/7 emergency services for exotic pets during regular business hours. Our team handles critical cases with immediate attention and additional emergency fees. Available for birds, reptiles, and small mammals requiring urgent medical intervention.
People
Dr. Rhoda Stevenson
Owner and Founder
Board-certified avian veterinarian with 30+ years experience. Founded Exotic Bird Hospital in 1995 and serves on Jacksonville Zoo's Animal Health Committee. Published author and frequent presenter on avian medicine.
Dr. Melissa Smith
Veterinarian
Graduate of Louisiana State University with expertise in exotic animal medicine. Specializes in avian care and participates in community education initiatives about exotic pet health.
Dr. Tony Colbert
Veterinarian
Iowa State University graduate with extensive exotic animal experience. Former crocodile veterinarian in Philippines and specialist in reptile medicine. Holds leadership roles in avian and reptile veterinary associations.
Dr. Jenifer Nix
Veterinarian
Specialist in aquatic animal medicine with experience at New Zealand wildlife hospitals. Member of American Association of Fish Veterinarians and World Aquatic Veterinary Medical Association. Focuses on exotic pet education and welfare.
Belinda Gomez
Administrative Service Provider
Veteran veterinary administrator with 22 years experience. Focuses on client education about preventative care and nutrition for exotic pets. Manages financial planning and client relations at the hospital.
Questions
What exotic animals do you treat?
We treat birds, small mammals (rabbits, guinea pigs, ferrets), reptiles (snakes, lizards, turtles), and aquatic animals. Our specialists have expertise in avian, reptile, and exotic mammal medicine.
Do you offer emergency care for exotic pets?
Yes, we provide 24/7 emergency services during regular business hours for birds, reptiles, and small mammals with additional emergency fees for critical cases.
How can I schedule an appointment?
Schedule through our online portal, by phone at (904) 256-0043, or via our mobile app. Emergency cases receive prompt attention during operating hours.
What preventative care options exist?
Our wellness plans include annual exams, diagnostics, and vaccinations with flexible payment options. Clients pay 50% down and six monthly installments with no finance charges.
Do you have online pharmacy services?
Yes, our online RX refill service delivers medications within 24 hours. Use our mobile app or website to request prescriptions and schedule home delivery with applicable fees.
Videos
Reviews (5)
Riot The Red Fox
Jun 02, 2022 Report
Fantastic care and staff. Take great care of my foxes as if they were their own. Definitely recommend them for exotics.
Katie Finnegan
May 28, 2022 Report
They were great. They took care of my rabbit Finn. Great service friendly people. I would recommend this place to anyone.
Kim Teel
May 15, 2022 Report
I recently had the heart break of finding out my Budgie of 12 years had cancer. Dr. Smith and this clinic were so kind and professional from the inital diagnosis, checkups, and the final vet visit of putting Gator to rest. Even sending out a beautiful condolence card. And I know in an ideal world we would be able to spare any expense when it comes to our pets. But in reality that isn't so. So I would also like to mention they are reasonably priced especially for an exotic vet. Definitely highly reccomend.
Ewa Skrzyniarz
May 04, 2022 Report
They are truly the best. I received the utmost respect and attention regarding my bunnies. Huge thank you to Dr. Smith and McKenna for taking such wonderful care of Zoe and Leo today. You both are amazing! This is the best place for all pet needs. They are very welcoming and professional. Thanks!
Dawn Geevers
Feb 23, 2022 Report
I don't think I can say enough good things about this office. From the welcoming front office staff to the amazing techs (David was wonderful!) and caring veterinarians. Dr. Borger and Dr. Smith have been absolutely fabulous with our Guinea pig. It's obvious they have significant experience with Guinea pigs and they kept me constantly updated about his progress. It is worth every penny we've spent to keep our piggy healthy and happy. We HIGHLY recommend this office.