Business Details
Emergency
services
24/7 Excellence in Veterinary Care
Creekside Pet Care Center has established itself as a trusted provider of comprehensive veterinary care in Keller, Texas. Our 24/7 animal hospital is dedicated to delivering high-quality medical services for dogs and cats, combining advanced technology with compassionate care. As an AAHA-accredited facility, we maintain rigorous standards across all aspects of our operations, including emergency services, surgical procedures, and preventive care. Our team of experienced veterinarians and support staff is committed to enhancing the human-animal bond through personalized treatment plans and a proactive approach to pet wellness. With state-of-the-art diagnostic capabilities and round-the-clock critical care services, we ensure pets receive timely interventions during emergencies while maintaining regular wellness programs.Our facility offers a wide range of services including dental care, parasite prevention, spay/neuter procedures, and specialty grooming. We prioritize client education to help pet owners make informed decisions about their animals' health. Our hospital's continuous operation model allows us to accommodate busy schedules while maintaining continuity of care for each patient. Through annual evaluations by the American Animal Hospital Association, we demonstrate our ongoing commitment to excellence in veterinary medicine. Our team's collective expertise spans decades of combined experience in small animal practice, emergency medicine, and specialized veterinary fields.
Services
Emergency Care
Pet Wellness
Vaccinations
Dental Care
Surgery
Boarding
Daycare
Grooming
Parasite Prevention
Spay/Neuter
Highlights and features
- We offer 24/7 emergency veterinary services with experienced critical care doctors
- Our hospital maintains AAHA's 900+ standards for veterinary excellence
- We provide state-of-the-art facilities with advanced diagnostic capabilities
- Our team includes veterinarians with specialized expertise in multiple fields
- We offer flexible scheduling with no appointment required for emergencies
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Emergency Care
Our 24/7 emergency veterinary services provide immediate care for critical pet conditions. With in-house diagnostics, surgical capabilities, and specialized ICU facilities, we handle trauma cases, poisoning incidents, and acute medical emergencies. Our experienced emergency team maintains continuous readiness for after-hours critical interventions while offering immediate access to diagnostic imaging and laboratory testing.
Pet Wellness
Comprehensive wellness programs focus on disease prevention through regular health assessments. Annual exams evaluate all organ systems, monitor growth patterns, and identify early signs of potential health issues. Our preventive approach includes tailored vaccination schedules, nutritional counseling, and parasite control strategies to maintain optimal pet health throughout all life stages.
Dental Care
Advanced dental services address both routine and complex oral health needs. Our dental care includes professional cleanings, periodontal treatment, and dental surgery performed under monitored anesthesia. We utilize digital radiography for accurate diagnosis of dental issues while emphasizing preventive care to maintain oral health and prevent systemic complications.
Surgical Services
Our surgical department handles both elective and emergency procedures with strict safety protocols. Services include spay/neuter operations, soft tissue surgeries, and trauma repairs. The surgical team employs modern anesthetic monitoring and post-operative care systems to ensure patient safety while maintaining sterile operating conditions and pain management protocols.
Boarding
The Pet Lodge offers secure, climate-controlled accommodations for dogs and cats. Our boarding facility maintains specific hours for guest care while providing regular exercise and feeding schedules. Trained staff monitor boarded pets daily, with access to veterinary care if needed. The facility includes different suite options to accommodate various pet sizes and family groupings.
People
Dr. Bettencourt
Medical Director
Graduated from University of Illinois in 1999, Dr. Bettencourt focuses on extending pets' lifespans through quality care. He combines veterinary expertise with outdoor activities experience to enhance pet wellness approaches.
Dr. Fischer
Associate Veterinarian
Practicing since 1996, Dr. Fischer specializes in solving complex animal health puzzles. With equine experience and rescue group collaborations, he brings diverse clinical expertise to patient care.
Dr. Mandava
Associate Veterinarian
Graduated from Kerala Agricultural University in 2003, Dr. Mandava contributes international veterinary experience. His interests in outdoor activities inform holistic pet care approaches.
Dr. Glenn
Associate Veterinarian
2018 graduate from Ross University, Dr. Glenn combines equine experience with small animal practice. His approach emphasizes continuous learning and challenging case management.
Dr. Levasseur
Associate Veterinarian
Specializing in emergency medicine, Dr. Levasseur brings critical care expertise from California and Texas residencies. Her background includes advanced training in small animal internal medicine and radiology.
Questions
What emergency veterinary services are available?
Our 24/7 emergency services include critical care, trauma treatment, poison control, and urgent surgical interventions with immediate diagnostic capabilities.
What payment options do you accept?
We accept Visa, MasterCard, Discover, American Express, cash, and personal checks. Financing options include CareCredit and ScratchPay.
Are vaccinations required for boarding?
Yes, all boarded pets must have current vaccinations to ensure health safety for all animal guests.
Do you offer dental care for pets?
Yes, we provide comprehensive dental services including cleanings, extractions, and periodontal treatments using digital radiography.
What wellness exam components are included?
Annual exams cover organ system evaluations, parasite checks, vaccination updates, and growth monitoring with personalized health recommendations.
How can I schedule an appointment?
Appointments can be booked online or by calling (817) 421-5850. Walk-ins are welcome for emergencies.
Reviews (7)
Kaylee Cox
Jun 18, 2022
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My husband and I recently adopted a puppy, Sadie, and a one year old, Everest from the humane society. Within 3-4 days Sadie was rushed to Creekside with parvo and Everest a couple days later with kennel cough. I cannot express enough how grateful we are for the doctors and staff at Creekside. While Sadie was hospitalized the vets contacted me DAILY with updates on my baby. My husband and I were allowed to see Sadie during her stay and the staff provided such great care for her and Everest.
They are so thorough, clean, caring, and just amazing. Honestly, the wait time can suck but what do you expect from a 24/7 emergency care clinic. I would rather wait while other patience receive the top quality care I have witnessed than to receive fast, half hazard care for my dogs. We will be back and can't express how much appreciation we have for this place
They are so thorough, clean, caring, and just amazing. Honestly, the wait time can suck but what do you expect from a 24/7 emergency care clinic. I would rather wait while other patience receive the top quality care I have witnessed than to receive fast, half hazard care for my dogs. We will be back and can't express how much appreciation we have for this place
Melissa Burwash
May 23, 2022
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Our dog Cash woke up on a Friday morning throwing up, we took him to our vet and after X-rays was sent home with nausea medication and a bland diet. Sunday morning Cash wasn't eating or drinking so we took him to Creekside for a second opinion. The ladies at the front desk were amazing getting us checked in, Erica and the other lady listen and truly cared. The Vet Tech came out and we immediately loved her, Audrey I believe her name was. Dr. Fisher came in and not joking after looking at him for 20 seconds knew his problem.
She explained what he needed to see what next steps would be. Cash ended up needing surgery and both of them kept us updated along the way. We felt at ease leaving him, and knew he would be ok. Dr. Fisher saved our puppies life and we will never be able to thank her enough. Cash is home now resting and being his loving puppy self. Thank you Creekside!
She explained what he needed to see what next steps would be. Cash ended up needing surgery and both of them kept us updated along the way. We felt at ease leaving him, and knew he would be ok. Dr. Fisher saved our puppies life and we will never be able to thank her enough. Cash is home now resting and being his loving puppy self. Thank you Creekside!
Monica Lamos
May 11, 2022
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The staff went above and beyond for our precious Minnie. I can't say enough good things. The compassion and patience they showed my family as we had to say goodbye to our baby will always be remembered. I would recommend Creekside to anyone. They rushed to help Minnie right away and never kept us in the dark about what was going on. Even though it is considered "after hours" the prices are very fair. This was a very hard time for us, but the care they showed helped make it just a little easier. Thank you so much Creekside. In loving memory of Minnie 7/18/16-5/5/22
Raven Paschall
May 05, 2022
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We had to put down our beautiful cat Roxy two weeks ago they sent us beautiful flowers. They were so nice a gentle and understanding. We have been to this vet couple of times and had nothing but great experiences.
Michelle Hughes
Mar 13, 2022
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Called several clinics for help after another clinic's mistakes, and Creekside was the only one trying their best to troubleshoot and accommodate with my pet's best interest at heart. We've been there twice now, and have been very impressed with both vets, assistants and staff. Today, I want to thank Dr Fischer and her assistant Karen was tremendous, calm and so kind. They are knowledgeable, professional, thoughtful, prompt (we were a walk-in) and so caring! New, beautiful, clean facility also!
Kerri Weber
Feb 17, 2022
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I absolutely LOVED working at Creekside for the past 3 years! I was given the opportunity to learn the ins and outs of the company and grow personally and professionally. It was such an honor and a privilege to be trained by the most knowledgeable and empathetic team managers I have ever known. From a long-term employee perspective, I know that I was respected, loved and appreciated every day at Creekside.
It was a blast to see the company grow and open their brand new hospital. Having experienced how each department of Creekside functions, I am so proud to say that is where I come from professionally. I owe a huge 'thank you' to the team members, clients and fur babies that made each day of work so meaningful and fulfilling. If I could go back and do it all again, I absolutely would! Moving forward, I am so thankful for all the resources Creekside gave me to be successful wherever I go. I have nothing but love for this wonderful establishment filled with wonderful people.
It was a blast to see the company grow and open their brand new hospital. Having experienced how each department of Creekside functions, I am so proud to say that is where I come from professionally. I owe a huge 'thank you' to the team members, clients and fur babies that made each day of work so meaningful and fulfilling. If I could go back and do it all again, I absolutely would! Moving forward, I am so thankful for all the resources Creekside gave me to be successful wherever I go. I have nothing but love for this wonderful establishment filled with wonderful people.
Terra Smith
Dec 24, 2021
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Tried twice. First appointment we were told there were emergencies and our wait would likely be more than an hour. We were also quoted a price to biopsy of a lump on the cat, but that the price didn't include pathology. When I asked howuch the pathology would be, she shrugged and said she didn't know. Anyway, we left because we didn't want to wait over an hour even though we had a scheduled appointment.
So we rescheduled, showed up 20 minutes early for the appointment, called 3 times. First and second calls, we were put on hold and then routed to voicemail. Third call finally spoke with someone, was told they would send someone right out. 20 minutes later, haven't seen anyone. So we left. Then we receive a call saying we were put on the walk in list even though we had appointments, blah blah, a bunch of excuses, not acceptable.
So we rescheduled, showed up 20 minutes early for the appointment, called 3 times. First and second calls, we were put on hold and then routed to voicemail. Third call finally spoke with someone, was told they would send someone right out. 20 minutes later, haven't seen anyone. So we left. Then we receive a call saying we were put on the walk in list even though we had appointments, blah blah, a bunch of excuses, not acceptable.
