Business Details
We have been delivering expert, compassionate emergency and specialty veterinary care to the greater Massachusetts region since 2006. We operate two state-of-the-art facilitiesin South Deerfield and West Springfieldproviding 24/7 critical care for pets year-round, including holidays. Our board-certified specialists bring advanced expertise in cardiology, internal medicine, oncology, surgery, and avian & exotic medicine. We collaborate closely with primary-care veterinarians, sharing detailed medical records to ensure seamless continuity of treatment. We employ cuttingedge diagnostics and proprietary equipment to rapidly assess trauma, chronic disease, and rare disorders. We resolve complex cases by integrating specialty referral services with emergency interventions, reducing the need for multiple referrals.
We maintain rigorous professional standards, adhering to veterinary best practices and continual staff education. We prioritize transparent communication, keeping pet owners informed at every stage of care. We treat each patient with patience, respect, and kindness, recognizing the bond between pets and their families. We give back to the community by supporting local organizations such as UMass Life Flight and Neros Law. We continuously expand our capabilities, as demonstrated by the 2023 opening of a 12,000sqft West Springfield hospital to better serve our region.
We maintain rigorous professional standards, adhering to veterinary best practices and continual staff education. We prioritize transparent communication, keeping pet owners informed at every stage of care. We treat each patient with patience, respect, and kindness, recognizing the bond between pets and their families. We give back to the community by supporting local organizations such as UMass Life Flight and Neros Law. We continuously expand our capabilities, as demonstrated by the 2023 opening of a 12,000sqft West Springfield hospital to better serve our region.
Highlights and features
- We have provided care since 2006.
- Our boardcertified specialists cover cardiology, oncology, surgery.
- We operate 24/7 emergency services yearround, including holidays.
- Our West Springfield facility spans 12,000sqft.
- We share full medical records with primary veterinarians.
Services
Emergency Care
We provide 24/7 emergency veterinary care for pets experiencing trauma, acute illness, or lifethreatening conditions. This service is available at our South Deerfield and West Springfield locations, ensuring rapid response throughout the region. Clients benefit from immediate stabilization, advanced diagnostics, and continuous monitoring until they can transition to followup care.
Cardiology
Our boardcertified cardiology team evaluates heart disease, arrhythmias, and congenital defects in dogs and cats. Advanced imaging, electrocardiograms, and cardiac catheterization guide precise diagnosis and treatment plans. Pet owners receive detailed explanations and ongoing monitoring to improve cardiovascular health and quality of life.
Oncology
Our oncology specialists manage cancer diagnoses, chemotherapy protocols, and palliative care for companion animals. We utilize stateoftheart imaging, biopsy, and targeted therapies to tailor treatment to each patient. Families gain access to compassionate guidance and regular followup to maximize outcomes.
Internal Medicine
Our internal medicine service addresses complex metabolic, endocrine, and infectious diseases in pets. Through comprehensive lab work, imaging, and specialist consultation, we formulate individualized management plans. Owners benefit from thorough explanations, monitoring protocols, and coordinated care with their primary veterinarian.
Avian & Exotic
Our avian and exotic specialists treat birds, reptiles, and small mammals with unique medical needs. We provide diagnostic imaging, surgical interventions, and tailored medical therapy for rare and complex conditions. Clients receive education on husbandry, preventive care, and ongoing support to ensure longterm health.
Reviews (5)
Krissy Westfall
Jan 09, 2023
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Dr. Sullivan and all the staff cant be thanked enough for taking care of our cat Tachi. I drove just under 2 hours from Albany, NY last night to get her the care she needed and they were attentive to her needs as well as us. Such an organized system and a great team of people. Too bad I dont live closer but just so thankful for the acceptance of my girl and the treatment she received. Thanks again Dr. Sullivan and the team, happy Birthday to Raffiki too!!
Cheryl Stafford
Dec 05, 2022
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It was easy to check in on line . Thankfully there wasnt much of a wait before we were seen. Charges were explained and we were treated professionally. Everyone was pleasant and friendly. It was a positive experience for a very stressful situation. Thank you
Lynn Lemelin
Nov 16, 2022
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Since Covid it's been challenging to get an appointment with our vet for emergency visits. I went online completed the forms and was able to get Beau seen within an hour. The staff was very thoughtful and took great care of my boy. Thank you
Julie Ellen
Sep 24, 2022
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Brought my 9 year old Male cat (Buddy) in yesterday. All of the staff were extremely kind, caring and helpful. I had to wait awhile as they were extremely busy, but it was definitely worth it. Absolutely reccomend!
Tara Flannery
Jun 07, 2022
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They were the only hospital that would take my dog. All the other places did not think she was an emergency and were too busy. The place that was supposed to do a ultrasound wouldn't because she was vomiting. I kept getting the run around. She was constantly vomiting and loosing weight. They were great. They did the procedures to find out what was the matter with her. We found out is was cancer. At least we found out and had to decide from there.
They were very informative, caring and understanding. They also kept me up to date on her procedures and how she was doing. Great place. Not a good outcome as far as the cancer. This was Zoe. Best pup ever.
They were very informative, caring and understanding. They also kept me up to date on her procedures and how she was doing. Great place. Not a good outcome as far as the cancer. This was Zoe. Best pup ever.