Business Details
33 Years
experience
Emergency
services
Veterinary Care for Lifelong Pet Health
At Best Friends Veterinary Center, we are dedicated to maximizing your pet's lifespan and overall quality of life through tailored healthcare solutions. Our team of experienced veterinarians and staff prioritize breed-specific wellness, preventative care, and advanced medical treatments to ensure pets live long, comfortable lives. We specialize in low-stress handling techniques, creating a welcoming environment for both pets and owners during visits. Our comprehensive services include wellness exams, dental care, surgical procedures, and canine rehabilitation, all supported by AAHA-accredited standards.We empower pet owners with educational resources and personalized guidance to make informed decisions about their pet's care. With over 30 years of combined experience, our team is committed to delivering compassionate, expert-driven veterinary care that adapts to evolving medical advancements while maintaining a focus on individualized attention and client education.
Services
Pet Wellness Exams
Pet Dentistry
Pet Surgical Procedures
Pet Microchipping
Pet Nutrition
Canine Rehabilitation
Senior Pet Care
Low-Stress Handling
Health Care Plans
Emergency Services
Details
- Year established: 1993
Highlights and features
- We are AAHA-accredited, meeting the highest standards in veterinary care.
- Our team specializes in breed-specific wellness and low-stress handling techniques.
- We offer advanced services including canine rehabilitation and dental care.
- 24/7 emergency surgical care for critical pet health needs.
- Experienced veterinarians with decades of combined expertise in pet medicine.
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Saved my dog's life
Experienced emergency surgery
Caring staff
Fear-Free certified
Excellent veterinary care
Services
Pet Wellness Exams
Our comprehensive wellness exams focus on preventive care tailored to your pet's breed, age, and health status. We conduct thorough physical assessments, recommend vaccinations, and provide nutritional guidance to maintain optimal health. Early detection of potential issues ensures timely interventions, extending your pet's lifespan while minimizing future medical costs. This proactive approach forms the foundation for lifelong wellness.
Pet Dentistry
We offer advanced dental services including professional cleanings, oral surgery, and treatment for periodontal disease. Our team uses digital X-rays to identify hidden dental issues and employs low-stress techniques to ensure patient comfort. Regular dental care prevents systemic infections and extends pets' lives by 1-3 years through improved oral health maintenance.
Pet Surgical Procedures
Our surgical services range from routine spays/neuters to complex orthopedic procedures. We utilize laser surgery for reduced pain and bleeding, along with comprehensive pain management protocols. Pre-anesthetic bloodwork and continuous monitoring during procedures ensure patient safety. Emergency surgical capabilities are available for critical care situations.
Pet Microchipping
We provide permanent identification solutions through microchipping services that significantly increase lost pet recovery rates. The quick, minimally-invasive procedure offers lifelong security for dogs, cats, and exotic pets. Our team ensures proper registration and provides guidance on maintaining up-to-date contact information in the microchip database.
Canine Rehabilitation
Specialized rehabilitation programs help pets recover from surgery, manage chronic conditions, or improve mobility. Our services include therapeutic exercises, cold laser therapy, and hydrotherapy. Customized treatment plans address individual needs, focusing on pain reduction, strength building, and enhancing quality of life for dogs with musculoskeletal issues.
People
Dr. Nan Boss
Owner, Veterinarian
Graduated from University of Illinois in 1985, owns the practice since 1993, and specializes in client education and canine rehabilitation. Developed nationally recognized client education materials and training programs.
Dr. Delaney Hinz
Associate Veterinarian
2023 graduate from University of Wisconsin-Madison with focus on preventive care and public health. Provides Spanish language support and emphasizes client empowerment through comprehensive medical information.
Dr. Alexandra Ripperger
Associate Veterinarian
Fear-Free certified with special interests in dentistry and ophthalmology. Active in local veterinary associations and mentors students interested in veterinary medicine at John Long Middle School.
Pamela
Certified Veterinary Technician
Has worked at BFVC since 1999, specializes in feline/canine behavior and community outreach. Provides in-home blood pressure monitoring services and prepares appointment educational materials.
Cindy
Certified Veterinary Technician
Veterinary field experience spanning 40 years with expertise in surgery, rehabilitation, and wildlife care. Active in professional development and community education initiatives at the clinic.
Questions
What services does Best Friends Veterinary Center offer?
We provide comprehensive care including wellness exams, dental services, surgical procedures, microchipping, nutrition counseling, canine rehabilitation, and emergency care for dogs, cats, and exotic pets.
Are your veterinarians AAHA-certified?
Yes, we are accredited by the American Animal Hospital Association, meeting the highest standards in veterinary care quality and facility operations.
Do you offer emergency veterinary services?
Yes, we provide 24/7 emergency surgical care for critical conditions requiring immediate attention, including trauma and internal emergencies.
How do you handle fearful or aggressive pets?
Our Fear-Free certified team uses low-stress handling techniques, specialized accommodations, and pre-visit consultations to ensure safe, comfortable experiences for anxious animals.
What payment options are available?
We accept major credit cards, cash, and CareCredit financing. Payment is required at the time of service with flexible options for unexpected emergency expenses.
Do you provide care for exotic pets?
Yes, our facility treats rabbits, pocket pets, birds, and reptiles with specialized care protocols tailored to each species' unique medical needs.
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Reviews (6)
Jen J.
May 05, 2022
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It is obvious that the staff lives animals. They give my dog so much love when we bring him in, he looks forward to going to the vet
John Mahnke
Feb 20, 2022
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Great vet! Easy and quick to schedule an appointment, and staff was very knowledgeable and caring. They really took the time to make my dog feel at ease at her appointment and thoroughly explained her care plan to me. I feel like you're in good hands taking your pet here.
Jeanne L.
Dec 10, 2021
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Dr Boss, Dr Wilder, and the staff are wonderful. They have have taken excellent care of my pets and explain everything in a way that's easy to understand. When my pets were ill, I got followup calls to make sure everything was going okay. You can tell that everyone there enjoys their job and genuinely care about the pets and their owners.
Billy Crowley
Nov 06, 2021
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We take our animal there because he is considered an exotic animal. Dr Boss is great. The staff knows us and our animal.
Kimberley Kamke
Sep 16, 2021
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This place is AMAZING! I wouldn't trust my pets to anyone else! They TRULY care about the animals. AND the owners. They always do what's best for both! They listen to your concerns about your pets and always offer options on how to treat them. They're awesome! I highly recommend Best Friends Veterinary Clinic!
Kay Kubi
Sep 16, 2021
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Even though I am not a client of BFV, nor have I ever been there, their willingness to try provide advice over the phone has been outstanding. They are very friendly and go above and beyond to help - even if you are a client of theirs. If I lived closer, this for sure would be the place for my pets. Thank you so very much.
