Business Details
20 Years
experience
Emergency
services
Your Trusted Veterinarian in Hartland, WI
At Lake Country Veterinary Care, we are committed to providing exceptional veterinary services with compassion and expertise. Our team of experienced professionals delivers comprehensive care for pets, emphasizing preventative medicine, advanced diagnostics, and personalized treatment plans. We prioritize open communication with pet owners, ensuring informed decisions about their animals' health. Our facility offers surgical services, dental care, and specialized attention to geriatric patients, supported by certified veterinary technicians. We maintain partnerships with emergency referral centers to provide continuous care outside regular hours.With decades of combined experience, our veterinarians bring specialized skills in small animal medicine and surgery. We foster a welcoming environment where pets and their families receive attentive, respectful service. Our focus extends beyond medical treatment to include nutritional guidance and parasite prevention programs. We value long-term relationships with clients, built on trust and consistent, high-quality care. Our practice philosophy centers on treating every pet as we would our own, with empathy and professional dedication.
Services
Preventative health care
Immunizations
Sick pet examinations
Diagnostics
Surgery
Dental Care
Radiology
Microchipping
Nutritional counseling
Pain management
Details
- Year established: 2006
Highlights and features
- We offer decades of combined experience in small animal veterinary medicine
- Our team includes certified veterinary technicians with specialized training
- We provide emergency referral services through Wisconsin Veterinary Referral Care
- Our practice emphasizes personalized communication with pet owners
- We maintain advanced capabilities in dental care and surgical procedures
Services
Preventative health care
Our preventative care programs include comprehensive physical exams, vaccination protocols, and early disease detection. We develop customized wellness plans for pets at every life stage, focusing on maintaining optimal health through regular checkups and preventive treatments. Our approach combines veterinary expertise with owner education to promote long-term pet wellness.
Surgical procedures
We perform various surgical interventions including soft tissue procedures, orthopedic repairs, and emergency surgeries. Our surgical suite features modern anesthesia monitoring equipment and post-operative care protocols. The team emphasizes pain management and recovery support, with follow-up care instructions provided to pet owners for successful healing outcomes.
Dental care
Our dental services cover routine cleanings, periodontal treatment, and oral surgery. We use digital dental radiography to assess tooth health below the gumline. Preventative education focuses on home care techniques while advanced cases receive specialized treatment plans. Dental health is maintained through regular checkups and professional cleaning procedures.
Emergency referrals
For after-hours emergencies, we partner with Wisconsin Veterinary Referral Care to ensure continuous treatment access. Our staff provides initial assessment and stabilization before transferring critical patients. The referral network offers 24/7 specialty care including trauma treatment and intensive monitoring capabilities beyond regular clinic hours.
Nutritional counseling
We create customized nutrition programs addressing specific health needs like weight management and medical conditions. Our team evaluates dietary requirements based on age, breed, and health status. Prescription diets are available for pets with special nutritional needs, supported by ongoing monitoring and adjustments to maintain optimal pet health.
People
Dr. Kaye Krueger
Veterinarian
Third-generation animal care expert with 40+ years experience. University of Minnesota DVM graduate who completed advanced surgical internship. Specializes in small animal medicine while maintaining multi-generational client relationships through compassionate care.
Dr. Lisa Stoops
Veterinarian
Veterinary medicine graduate with 25+ years clinical experience. Former California practice owner brings expertise in geriatric care and dermatology. Provides comprehensive small animal treatment with emphasis on patient comfort and owner communication.
Andrea Bolson
Clinic Manager
Certified Veterinary Technician with 30+ years industry experience. Manages clinic operations while providing technical support. Specializes in pharmaceutical management and animal rehabilitation therapy. Maintains focus on creating positive client experiences during pet visits.
Ashley Schneidler
Certified Veterinary Technician
2018 Milwaukee Career College graduate with specialized patient handling skills. Provides technical support during procedures while comforting animals. Participates in continuing education programs to maintain certification standards. Contributes to positive patient experiences through empathetic care practices.
Roxann Hammerer
Veterinary Assistant
15+ years experience across multiple veterinary roles. Supports medical team with animal handling and client communication. Coordinates continuing education seminars for staff development. Maintains focus on creating welcoming environment for pets and owners during visits.
Questions
What veterinary services do you offer?
We provide preventative care, diagnostics, surgery, dental services, nutritional counseling, and emergency referrals. Our team handles routine checkups through complex medical treatments for small animals.
Do you handle pet emergencies?
For after-hours emergencies, we partner with Wisconsin Veterinary Referral Care. Our team provides initial stabilization before transferring critical patients to their 24/7 facility.
How can I schedule an appointment?
Call us at 262-369-1609 during regular business hours. We offer same-day appointments for urgent cases and maintain flexible scheduling for routine visits.
What payment methods do you accept?
We accept major credit cards, cash, and check payments. Payment plans may be available through third-party financing options for extensive treatments.
Are you equipped for senior pet care?
Yes, our veterinarians specialize in geriatric animal care. We offer comprehensive wellness programs, chronic condition management, and mobility support for aging pets.
Reviews (6)
Allen Esper
Feb 19, 2022
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Real good veterinary care, not cheap. Everything is high because in Hartland everybody thinks you got money. But I guess I'll veterinary care is high everywhere nowadays.
Jen Herro
Nov 27, 2021
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Dr Goode is caring, concerned and spot on with diagnosis and treatment. Connie, her vet tech could not be more gentle and caring of our cat. The office people are responsive and efficient. I highly recommend Lake Country Veterinary
Tina Clementi
Sep 25, 2021
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I love you guys! You have always been great! I've never had any problems with anyone from your staff! The receptionists have all been nice, helpful and knowledgeable, the vet techs are always great! We love Connie and Andrea! The Doctors have all been wonderful I've probably seen everyone over the years, but our favorite is Dr Good! Thank you for taking care of my most priced possessions! We appreciate everything you for us! Keep up the great work!
Megan Dahl
Jul 24, 2021
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We are very disappointed with the care or lack thereof. We had been taking our dog to LCV for the past 4 years. Due to COVID they decided to do drop off services. Our dog has a history of trauma and abuse as a puppy so she is very anxious around those she doesn't know. About 5 minutes after dropping my dog off Dr Dietrich came out stating that she was refusing to see my dog due to aggressive behaviors stating multiple times that she was "too old for this" and referenced my dogs chart stating there were "notes" stating my dog was aggressive.
She insisted I give my dog several sedatives and reschedule my appointment. I can sympathize knowing that they would not like to handle dogs who are "aggressive" but I do not appreciate the lack of empathy on her end to understand the history of an animal's trauma. If she can't handle a dog with severe anxiety who is acting out due to fear then who will? Staff seems burned out and unwilling to work with animals who have anxiety. We will not be returning.
She insisted I give my dog several sedatives and reschedule my appointment. I can sympathize knowing that they would not like to handle dogs who are "aggressive" but I do not appreciate the lack of empathy on her end to understand the history of an animal's trauma. If she can't handle a dog with severe anxiety who is acting out due to fear then who will? Staff seems burned out and unwilling to work with animals who have anxiety. We will not be returning.
T. U.
May 10, 2021
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I have been taking my pets to Lake Country Vet in Hartland for years. Over the years, there have been times where the staff (Andrea and Dr. Kay Krueger) have been snippy with me and not very friendly. But I just brushed it off. However, two days ago I called and Andrea answered and I proceeded to tell her that my beloved dog of almost 16 years was going to need to be euthanized. She was very short with me and almost seemed irritated that I was asking questions about the process and so on.
And then she tells me, "You can make an appointment and drop her off at the curb, we aren't accepting anyone inside". I said, even for euthanizing a pet? Not even one person can come in with the pet? She says no. OMG. Here I am in tears over my sweet little dog I've had for 16 years and this woman has zero empathy. I ended up having a mobile vet service come to my home and they were incredible and so awesome!
The vet did it right in our dogs bed where she loved to be. It was very peaceful. And he did her paw print in clay for us too. Needless to say, I've called and had all my other dog's records switched over to a new vet.
And then she tells me, "You can make an appointment and drop her off at the curb, we aren't accepting anyone inside". I said, even for euthanizing a pet? Not even one person can come in with the pet? She says no. OMG. Here I am in tears over my sweet little dog I've had for 16 years and this woman has zero empathy. I ended up having a mobile vet service come to my home and they were incredible and so awesome!
The vet did it right in our dogs bed where she loved to be. It was very peaceful. And he did her paw print in clay for us too. Needless to say, I've called and had all my other dog's records switched over to a new vet.
Jan Kanastab
Oct 05, 2020
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Everyone at the clinic is helpful, caring and professional. Our pets have received excellent care from Dr. Good and her Vet.Tech. Connie for years! Thank you!
