Business Details
23 Years
experience
Emergency
services
Animal Hospital of Waterville
Founded in 2003, our veterinary hospital has built a reputation for compassionate, comprehensive pet care in central Maine. Our team of experienced veterinarians and staff specialize in routine wellness exams, surgical procedures, acupuncture treatments, and advanced diagnostics. We prioritize client education, ensuring pet owners understand their animals' health needs through detailed consultations during every visit. Our facility maintains modern surgical and diagnostic equipment, including digital radiography and in-house laboratory capabilities. With over 60 combined years of veterinary experience among our lead professionals, we emphasize preventive care while providing urgent treatment options for established clients.Our commitment to quality extends to using non-adjuvanted vaccines for feline patients and offering personalized dental care programs. We maintain strict protocols for pre-anesthetic screening and post-operative monitoring to ensure patient safety. While we operate during standard business hours, we've established partnerships with multiple regional emergency clinics for after-hours critical care. Our team actively engages in continuing education to stay current with veterinary medicine advancements while maintaining membership in professional organizations. This combination of technical expertise, compassionate service, and community partnerships defines our approach to veterinary medicine.
Services
Vaccinations
Surgery
Acupuncture
Dentistry
Diagnostics
Neutering/Spaying
Urgent Care
Details
- Year established: 2003
Highlights and features
- We offer comprehensive veterinary services from routine care to complex surgical procedures
- Our team includes veterinarians with specialized expertise in acupuncture and dentistry
- We maintain partnerships with seven regional emergency clinics for after-hours care
- Our facility features modern diagnostic equipment including digital radiography capabilities
- We accept multiple payment methods including all major credit cards for client convenience
Services
Vaccinations
We provide comprehensive vaccination programs for puppies, kittens, adult dogs, and cats. Our protocols follow current veterinary guidelines while considering individual pet risk factors. Non-adjuvanted vaccines are used for feline patients to minimize adverse reactions.
Surgical Procedures
Our modern surgical suite handles minor and major procedures with gas anesthesia, IV fluids, and continuous patient monitoring. Pre-anesthetic screening ensures safety for at-risk patients through comprehensive health assessments.
Acupuncture
We offer acupuncture as a drug-free treatment option for pets with chronic pain or mobility issues. This service provides alternative management for conditions unresponsive to conventional medications.
Dental Care
Preventative and restorative dental services include cleanings, extractions, and periodontal care under short-acting anesthesia. We also recommend specialized diets to maintain oral health between professional treatments.
Diagnostic Testing
In-house laboratory capabilities enable rapid results for bloodwork, urinalysis, and parasite screening. Advanced diagnostics include digital radiography, ultrasound, and ECG for comprehensive health assessments.
People
Dr. Paul Balboni
Veterinarian
Graduated from Michigan State University College of Veterinary Medicine in 1989. Specializes in small animal medicine, surgery, and dentistry. Has owned and operated the hospital since 2003.
Dr. Nicole Rice
Veterinarian
University of Minnesota graduate (1991) with IVAS acupuncture certification. Specializes in small animal acupuncture and traditional veterinary medicine with over 20 years of practice experience.
Dr. Heather MacMillan
Veterinarian
Atlantic Veterinary College graduate (1998) with mixed practice experience in Pennsylvania and Maine. Focuses on small animal medicine and surgery with over 15 years of clinical experience.
Stacy
Licensed Veterinary Technician
Maine native with veterinary technology degree from University of Maine. Has worked at the hospital since 2008 after returning to the area, bringing over 25 years of combined experience.
Callie
Veterinary Technician
Joined the team in 2020 with veterinary technology degree from UMA Bangor. Specializes in patient care and client education while maintaining continuing education in veterinary nursing practices.
Questions
What emergency services do you offer after hours?
We refer established clients to seven regional emergency clinics for after-hours care, including locations in Portland, Augusta, and Scarborough.
What payment methods do you accept?
We accept cash, checks, and all major credit cards including Visa, MasterCard, and Discover for veterinary services.
What veterinary services do you specialize in?
Our hospital specializes in routine wellness exams, surgical procedures, acupuncture treatments, dental care, and comprehensive diagnostic testing.
Do you offer pet vaccination programs?
Yes, we provide age-appropriate vaccination protocols for puppies, kittens, adult dogs, and cats with customized recommendations based on individual risk factors.
What diagnostic capabilities do you have?
Our in-house laboratory handles bloodwork, urinalysis, and parasite screening with digital radiography, ultrasound, and ECG capabilities for advanced diagnostics.
How do I schedule an appointment?
Please call ahead to schedule appointments. We recommend specifying preferred veterinarians or specific medical needs when booking visits.
Reviews (4)
Mary Denbow
Jun 21, 2022
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Have used this veterinary service for many years and they are always professional and caring when treating my pets
Elizabeth Areyzaga
Jun 17, 2022
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I'm from out of state so finding an emergency vet was scary. I called MVMC and on the other end of the call was the most kind, calm voice. I was reassured immediately that they could help. My boy is currently in the ICU in the best care available. Dr's & techs explain with detail, answer questions in terms for the lay-person with little or no medical back round. They call when they say they will.
If for some reason contact can't be made at the time that is set, you will be notified by staff prior. This is great bc when you have a sick fur baby is hard to focus in and of itself but when there is a delay on the time you are expecting an update many of us get even more concerned. I'm not certain as I type this review what my big boy's end result may be. I do know this however, he's in THE BEST PLACE. I highly recommend MVMC.
If for some reason contact can't be made at the time that is set, you will be notified by staff prior. This is great bc when you have a sick fur baby is hard to focus in and of itself but when there is a delay on the time you are expecting an update many of us get even more concerned. I'm not certain as I type this review what my big boy's end result may be. I do know this however, he's in THE BEST PLACE. I highly recommend MVMC.
Kati
May 22, 2022
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Absolutely lovely people and are beyond kind with the animals and with their owner as well. Brought my cat Jinx there and I am so happy with the care the gave my fur baby.
Amber D.
Apr 09, 2022
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Dr. Packard and the team are amazing! I moved to the area a year ago and was blessed to find this vet. My senior pup doesn't seem to have a dull moment and with each instance they have provided the utmost genuine care, concern and treatments that work. I highly reccomend this vet.
