Business Details
29 Years
experience
Emergency
services
Your Trusted Veterinarian in McKinney, TX
Since 1997, 380 West Animal Hospital has provided comprehensive veterinary care to pets in McKinney and surrounding communities. Our family-oriented practice combines experienced staff with state-of-the-art technology to deliver wellness exams, advanced diagnostics, surgical procedures, and emergency care. We prioritize preventative care as the foundation for pets' longevity and quality of life, treating every animal as if it were our own. Our team of dedicated veterinarians and technicians offers personalized attention across a wide range of services, including dental care, microchipping, nutrition counseling, and senior pet care. With specialized expertise in internal medicine, pain management, and exotic pet treatment, we serve as trusted partners in pet healthcare.Our facility features modern surgical equipment and diagnostic tools like digital radiology and ultrasound. While we provide urgent care during business hours, we maintain partnerships with 24/7 emergency clinics for after-hours critical cases. We emphasize transparent communication with pet owners and maintain rigorous professional standards through continuing education. Our commitment to community extends to adoption partnerships and client education resources. This combination of technical excellence and compassionate service has established us as a leading veterinary practice in North Texas.
Services
Wellness Exams
Surgical Procedures
Urgent Care
Pet Diagnostics
Senior Pet Care
Dental Surgery
Microchipping
Nutrition Counseling
Vaccinations
Exotic Pet Care
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency veterinary referrals with immediate care during business hours
- Our team includes specialists in internal medicine, cardiology, and exotic pet care
- We utilize state-of-the-art diagnostic equipment including digital radiology and ultrasound
- Our veterinarians have over 25 combined years of experience in pet wellness and surgery
- We maintain partnerships with local pet adoption organizations and rescue groups
What people say
Professional staff
Compassionate care
Excellent service
Trusted local vets
Genuinely care about pets
Services
Wellness Exams
Our comprehensive wellness exams detect health issues early through nose-to-tail physical assessments. We recommend annual check-ups for adult pets and bi-annual visits for seniors. These exams include weight monitoring, dental evaluation, and vaccination updates to maintain optimal health.
Surgical Procedures
We perform routine and advanced surgeries using modern anesthetic monitoring and pain management techniques. Our services include spay/neuter, mass removal, dental surgery, and soft tissue procedures. Patients receive continuous monitoring before, during, and after operations.
Urgent Care
We treat urgent medical conditions during business hours including trauma, poisoning, and severe illness. For after-hours emergencies, we partner with local 24/7 clinics while providing immediate guidance over the phone for critical situations.
Pet Diagnostics
Our in-house lab and imaging capabilities enable rapid diagnosis through bloodwork, urinalysis, digital X-rays, and ultrasound. These tools help identify internal injuries, organ function issues, and chronic conditions for timely treatment planning.
Senior Pet Care
Specialized senior wellness programs address age-related changes through bi-annual exams, mobility assessments, and chronic disease management. We focus on maintaining quality of life through early detection of conditions like arthritis and kidney disease in aging pets.
People
Lauren Wise
Veterinarian
Dr. Lauren Wise specializes in preventive care and internal medicine with 15+ years of clinical experience. She emphasizes client education and personalized treatment plans for long-term pet wellness.
Mike Shelton
Veterinarian
Dr. Mike Shelton focuses on surgical procedures and pain management. With expertise in soft tissue surgery, he ensures safe operations using advanced anesthetic protocols and post-operative care.
Carrie Stalling
Veterinarian
Dr. Carrie Stalling specializes in exotic pet medicine and nutrition counseling. She develops dietary plans for pets with special needs and manages chronic health conditions in small mammals and birds.
Garrett Jackson
Veterinarian
Dr. Garrett Jackson provides comprehensive care with focus on geriatric pet needs. He conducts senior wellness exams and manages chronic diseases to maintain quality of life in aging animals.
Elizabeth Durbin
Hospital Manager
Elizabeth Durbin oversees daily operations with 10+ years in veterinary practice management. She coordinates patient care, staff training, and client services to ensure efficient, compassionate treatment delivery.
Questions
What emergency services do you offer after hours?
For emergencies during business hours, call us directly. After hours, we recommend Flower Mound Veterinary Emergency, Frisco Emergency Pet Care, or McKinney Emergency Veterinary Clinic for 24/7 critical care.
What wellness exam services do you provide?
Our wellness exams include physical assessments, vaccination updates, parasite screening, and age-specific testing. We recommend annual check-ups for adults and bi-annual visits for senior pets.
Do you treat exotic pets?
Yes, we care for rabbits, guinea pigs, reptiles, and birds. Our services include wellness checks, nutrition counseling, and treatment for common exotic pet conditions like dental issues and parasites.
What surgical procedures are available?
We perform spay/neuter, mass removal, dental surgery, and soft tissue procedures. Our surgical suite features modern equipment with continuous patient monitoring before, during, and after operations.
How do I schedule an appointment?
Call us at (214) 544-7881 during business hours or use our online booking system. We offer same-day urgent care appointments and maintain flexible scheduling for routine visits.
Reviews (6)
Merrill Hope
Jun 26, 2022
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Dr. Michael Shelton has been our vet since 2013 and there is no one else we'd take our pups. He is the finest vet anywhere in any state. He's also a nice guy. Additionally, the front office staffers at 380 W. Animal Hospital are always pleasant and helpful. A shout out to Zoe, I appreciate the assistance I've gotten from your fabulous vet techs (in emergencies), especially Leslie, Amanda, and Macy.
Jenna Roundtree
May 24, 2022
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I owe a very big thank you to Dr. Shelton and the rest if the kind, skilled staff at 380 West Animal Hospital. I got the time wrong for our last appt and was over 20 minutes late, but they saw my dog right away regardless, which they absolutely did not have to do. They were so kind to me, my 3 young children, and of course, our dog Missy. They were very quick in providing all if my dog's needs, too. I never want to take my dog anywhere else!
Crystal Koller
May 17, 2022
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This clinic exceeds past 10 on rating. Have to say the best owner and Dr. we have ever met. Plus the staff is very helpful, kind and caring for your pets. The entire staff here takes great care of all pets. Lastly if you want a honest opinion/decision on what is best for your pet at that time this is hands down the clinic to be a part of!
Vince Gunn
May 16, 2022
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Dr. Shelton spends the time to answer questions, communicating the what and why of recommended treatment at whatever level of simplicity or complexity as makes me comfortable that i understand the options and can make an intelligent choice regarding care of my pet. Appointments start pretty much as scheduled. The staff and technicians are friendly, competent, thoughtful and caring. I know my pet will receive the very best most compassionate care at 380 West Animal Hospital.
Steve Ader
May 13, 2022
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Amazing vets service. Dr Shelton is a very professional, knowledgeable and caring. I have been bring my loved ones here for over 20 years and they could not be in better hands. Prices are are up front and very reasonable especially for top notch service.
Lori Stevens
Apr 16, 2022
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It would be very difficult for me to trust anyone other than the staff and Doctors at 380 West. We have been seeing them for over 15 years and I have never been unsatisfied. Not even once. Their front desk staff are very personable. Wait times if you have an appointment are negligible and they take whatever amount of time they need to with you and your pet. They have always been spot on with diagnosis and treatment plans. Dr. Wise is who we see and see is truly brilliant, kind and compassionate.
