Business Details
50+ Years
experience
Emergency
services
Compassionate Veterinary Care for Dogs and Cats in West Seneca
Southtowns Animal Hospital has been a trusted name in veterinary care since 1946, dedicated to providing compassionate and comprehensive medical services for dogs and cats. Founded by Dr. L.W. Lindsey and now led by Dr. Kim Jacobi, our hospital combines decades of experience with modern advancements in veterinary medicine. We prioritize personalized care, emphasizing prevention, early diagnosis, and treatment tailored to each pet's unique needs. Our team is committed to maintaining rigorous standards, evidenced by our AAHA accreditation since 2017. We offer a full range of services, including wellness exams, surgical procedures, dental care, and acupuncture, alongside critical support for end-of-life decisions.Our mission remains rooted in the original vision of fostering animal health through communication, compassion, and cutting-edge medical practices. With flexible scheduling and access to emergency referrals, we strive to meet the needs of pet owners in Western New York. Our staff's dedication to continuous education ensures that clients receive the most current and effective care options available. This commitment to excellence has earned us long-standing trust within the community, reflected in testimonials praising our expertise and empathy. As we look to the future, we remain focused on evolving our capabilities while upholding the values that have defined us for over seven decades.
Services
Wellness Care
Surgical Care
Dental Care
Acupuncture
Ultrasound
Emergency Care
Travel Certifications
Prescription Diets
Client Education
After-Hours Referrals
Details
- Year established: 1946
Highlights and features
- We offer over 75 years of continuous veterinary expertise in Western New York
- Our AAHA-accredited facility meets rigorous standards for medical care and safety
- We provide comprehensive services from wellness exams to critical care
- Our team offers same-day urgent appointments for current patients
- We combine traditional veterinary practices with holistic treatment options
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Compassionate care
Knowledgeable staff
Exceptional veterinary expertise
Genuine compassion
Personalized attention
Services
Wellness Care
Our wellness programs focus on preventive care through annual exams, vaccinations, and early disease detection. We provide tailored nutrition guidance and parasite prevention while monitoring age-related changes in pets. Our team educates owners about recognizing health issues and maintaining optimal pet wellness through all life stages.
Surgical Care
We perform routine and complex surgical procedures with pre-anesthetic blood testing and advanced monitoring equipment. Our surgical services include spaying/neutering, soft tissue surgery, and emergency interventions while prioritizing patient safety and post-operative recovery in our updated surgical suite.
Dental Care
Our dental services address oral health through professional cleanings, digital X-rays, and extractions under anesthesia. We educate pet owners about home care practices while treating periodontal disease and its systemic effects on overall health, including heart and kidney function.
Acupuncture
Certified veterinary acupuncture uses traditional Chinese medicine techniques to manage pain and improve mobility. This non-invasive treatment addresses arthritis, post-surgical recovery, and neurological conditions through needle therapy and complementary holistic approaches like dietary modifications.
Ultrasound
Ultrasound diagnostics provide real-time internal organ visualization without radiation exposure. Our trained veterinarians use this technology for abdominal evaluations, pregnancy monitoring, and cardiovascular assessments while offering same-day results and follow-up care planning.
People
Dr. Kim Jacobi
Owner/Veterinarian
Dr. Jacobi has led Southtowns Animal Hospital since 2010, continuing its legacy of compassionate care. With certification in veterinary acupuncture, she combines traditional practices with modern medicine while maintaining AAHA accreditation standards.
Questions
Do you offer emergency veterinary services?
We provide emergency surgical care and same-day urgent appointments for current patients. For after-hours emergencies, we refer clients to local 24-hour clinics.
What payment methods do you accept?
Payment details weren't specified in our materials. Please contact us directly at (716) 824-4108 for current payment options and financial policies.
What veterinary services do you specialize in?
We offer comprehensive care including wellness exams, surgery, dental procedures, acupuncture, and ultrasound diagnostics. Our focus remains on personalized treatment plans for each pet's specific needs.
Are you currently accepting new patients?
Yes, we welcome new patients. Our website provides detailed information about our services and what to expect during your first visit with our veterinary team.
Reviews (5)
Erin
Jun 19, 2022
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We bring all of our fur babies to Southtowns, and when I say "all, " I mean all nine of them and counting! We love the knowledgeable veterinarians and professional staff. We wouldn't go anywhere else to have our pets seen. The wait to get in can be lengthy, but that's to he expected. The wait is totally worth the service.
Anna Marie Gruber-Misener
May 24, 2022
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I highly recommend Southtowns and Dr.Jacobi. They took amazing care of our sweet Ziva for the last 13 years. More so lately as we dealt with cancerous tumors. The love and support they have shown us and Ziva is unmatched. Ive never seen a vet show more care and compassion than I did with Dr. Jacobi. I will be forever grateful to Southtowns for the extra time they helped us have with our girl before we made the difficult decision to let her cross the rainbow bridge.
Luis Manso
Apr 23, 2022
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It was a great experience, nice vet and all the staff beautiful people. Good prices on the services and very comfortable 100% Recommend
Jessica Bolsei
Apr 21, 2022
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The absolute best vet in the area! We've tried several and keep coming back here because the vets are so great with our pets. Their prices are minimally higher than a few others we've tried but it is so worth it for the quality of care you receive. Everyone who works here is so polite and friendly and amazing with our animals. They are very understanding of our nervous, excitable pits.
Efrain Mejias
Apr 15, 2022
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Great service friendly staff in and out in timely manner. Expect at least $160 -200 for basic service such as heart worm test, bordatella and wellness exam, sorry for misspelling.
