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24/7 Emergency Veterinary Care in Burton, MI
Animal Emergency Hospital provides state-of-the-art veterinary care with a compassionate, family-oriented approach. Our AAHA-accredited facility operates 24/7 to address pet emergencies, offering in-house diagnostics, advanced treatments, and a skilled team dedicated to critical care. With expertise in emergency medicine, surgery, and critical care, we prioritize rapid response, transparent communication, and life-saving interventions.

Our team combines decades of experience with cutting-edge technology to ensure pets receive timely, high-quality care when they need it most. We serve Burton, MI, and surrounding areas, maintaining seamless coordination with primary veterinarians for comprehensive patient support.
Services
Emergency Veterinary Care In-House Laboratory Digital X-Ray Pet Ultrasound Surgery Oxygen Therapy Fluid Therapy Blood Transfusions
Highlights and features
  • We offer 24/7 emergency veterinary care with no appointment necessary
  • Our AAHA-accredited facility ensures adherence to rigorous veterinary standards
  • In-house laboratory and pharmacy enable rapid diagnostics and treatment
  • Experienced team specializes in emergency medicine and critical care
  • Accepted payment methods include CareCredit and pet-specific financing options
Associations and certifications
  • American Animal Hospital Association (AAHA)
What people say
Caring staff Prompt treatment Life-saving care Compassionate team Expertise recognized
Services
Emergency Veterinary Care
Our 24/7 emergency veterinary services address urgent pet health crises including trauma, poisoning, and acute illnesses. The experienced team provides rapid triage, diagnostics, and treatment for critical conditions. Patients receive immediate attention from skilled veterinarians and technicians specialized in emergency medicine.
In-House Laboratory
Equipped with IDEXX and HESKA technology, our in-house lab enables rapid bloodwork, urinalysis, and disease screening. Quick diagnostic results facilitate timely treatment decisions for critically ill pets. This capability reduces wait times compared to external lab processing.
Digital X-Ray
Digital radiography provides immediate internal imaging for diagnosing fractures, foreign bodies, and organ abnormalities. This technology allows precise evaluation of skeletal and internal organ systems in emergency cases. Images are available for instant review by attending veterinarians.
Pet Blood Transfusions
Life-saving blood transfusions treat severe anemia, hemorrhage, and clotting disorders. The hospital maintains compatible blood types with rigorous donor screening protocols. Patients receive close monitoring during and after transfusion to ensure safety and efficacy.
Oxygen Therapy
Oxygen therapy treats respiratory distress from smoke inhalation, trauma, or cardiac events. Specialized equipment delivers controlled oxygen concentrations to stabilize patients. This treatment supports recovery while addressing underlying medical conditions.
People
Dr. Chelsea Bickerstaff-Dost
Medical Director
Veterinarian since 2014 with expertise in emergency medicine. Joined AEH in 2018 after transitioning from general practice. Specializes in complex surgical cases and critical care management.
Dr. Dave Ricketts
Veterinarian
Emergency medicine specialist since 2016. Completed internship training before joining AEH in 2023. Focuses on compassionate critical care and complex case management for emergency patients.
Dr. Sarah Hileman
Veterinarian
Veterinarian with 8 years of emergency hospital experience. Joined AEH in 2025 after working in Nevada. Specializes in trauma management and critical illness treatment for pets.
Debbie Blust
Practice Manager
Licensed veterinary technician with extensive ER/ICU experience. Manages hospital operations since 2022. Focuses on staff training, quality control, and best medical practices implementation.
Brenda Schurg
Licensed Veterinary Technician
Veterinary technician since 2009. Joined AEH team in 2023. Provides technical support for emergency procedures and patient care while managing a multi-pet household.
Questions
What constitutes a pet emergency?
Difficulty breathing, seizures, toxin ingestion, trauma, uncontrolled bleeding, or sudden weakness require immediate veterinary attention. Contact us for urgent pet health concerns.
What are emergency care costs?
The base exam fee is $155. Total costs depend on diagnostics, treatments, and hospitalization needs. Payment is due at service completion with multiple payment options available.
Do you offer after-hours care?
We operate 24/7 with no appointment necessary. Hours vary weekly but include extended evening coverage seven days a week for urgent pet needs.
Can I get veterinary advice by phone?
Our trained staff provides emergency guidance over the phone. Call immediately if your pet shows concerning symptoms for assessment and care instructions.
What diagnostic services are available?
In-house laboratory testing, digital radiography, and ultrasound diagnostics enable rapid assessment of critical conditions to guide immediate treatment decisions.
Reviews (6)
Kelsie Confer
May 27, 2022 Report
My 5 month old pup broke his leg and my first visit was great, they got him stable, X-rays and casted fast and the vet tech was great. Told me to come back to get the pup casted in a week, and when I returned it was a different vet as they have many. She was rude and told me to find someone else to do it, after I was told to come back to get it changed.
Joe Cooper
Feb 17, 2022 Report
As it is, having a furry friend is expensive. Even more so when you have an emergency. We had the unthinkable happen this week. Our kitty, Douglas, started acting funny this week. He was very sick. I was greeted at the door and was checked right in. He was taken right back and checked over. They took his history and took me back in a room while I waited for the Dr to come in. They suggested an x-ray and blood work to start.

We were looking for something that would give us hope. We ended up getting bad news. All of our options were laid out before us. They gave us all the time we needed with our kitty with the choice we chose for him. They treated him and us with the utmost respect and choices for him. We were given the option to be with him as they ended his life. All respect for this group of people and their caring treatment of our pet.
Pam Flores
Feb 12, 2022 Report
They did not have experience to help a dog that was in a house fire. They did not offer an antibiotic. They only sent me home with a steroid and literally said the coughing was not related to the house fire, even though both dogs sounded the same and never had a problem before. After Googling, imagine that, it said a dog from smoke inhalation needs oxygen and antibiotics to ward off pneumonia. I had to call back 3 days later when she wasn't getting better and quote Google, and ask for an antibiotic.

She is finally getting better. It was so hard getting the correct care from any place near me I made many calls to different vets. We lost one dog because we did not get good advice from Heritage either.
Summer Lei
Jan 16, 2022 Report
If you love your pet at all do not use this place! We took our puppy in for choking and he was making a loud clicking noise and gagging because we thought he ate a plastic buckle on a Sunday and I rushed him to the closest place to me. $400 and an X-ray later they say to make him vomit or spend $5000 on a surgery tomorrow or go to another hospital because they were closing in 3 hours mind you I got there at 1:30pm and they didn't do anything till after 5. $105 for an exam they didn't even do!

They were turning people away 3 hours before they closed. Next day our normal vet finds the plastic buckle wedged up in his gum under his tooth. $180 surgery to get it done. He was in pain for days because of this place! This place is a joke and they do not care about your pet! Wish I could give zero stars!
Just Me
Jan 10, 2022 Report
Our Australian Shepherd, Daisy needed emergency surgery after her paw was caught and damaged by a reclining chair. This facility and their staff did a remarkable job. Daisy is recovering nicely and our vet said they did a great job. We are so grateful for their services and the compassion they displayed. Thank you each and every one for your kindness in helping our sweet heart.
Brette Jacobs
Nov 24, 2021 Report
We had our first emergency with our Dane puppy, and honestly I couldn't have asked for a better experience. I was warmly greeted upon arrival and Rambo was taken right back. Once the doctor got to look at him he talked to me about possibilities and any concerns. I was given pricing before anything was done, which was wonderful. They took great care of my baby, got his leg splinted up, and told me to call with any questions. The staff at the front desk helped me get him back in my car as well. Everyone was wonderful. Thank you for taking such great care of our pup.