Business Details
33 Years
experience
Emergency
services
Comprehensive Veterinary Care in Dallas, TX
Since 1993, East Lake Veterinary Hospital has dedicated itself to providing comprehensive veterinary care for pets and their families. Our mission, 'Wags, Purrs, Smiles,' reflects our commitment to ensuring pets' happiness and health while maintaining client satisfaction through personalized partnerships. We offer a wide range of services including urgent care, surgical procedures, diagnostics, and specialized care for various species, operating seven days a week from 7 AM to 9 PM. Our facilities feature dedicated cat care centers, advanced diagnostic equipment, and a compassionate team focused on comfort-driven care. With locations in Dallas and Centerville, Texas, we combine extensive experience with cutting-edge technology to deliver exceptional veterinary services.Our team includes specialists in multiple disciplines, ensuring comprehensive treatment options for complex medical conditions. We prioritize client education and transparent communication, fostering deep bonds with pet owners to optimize care outcomes. Our 24-hour availability and emergency services demonstrate our unwavering commitment to animal welfare. Through continuing education programs and community outreach initiatives, we maintain leadership in veterinary medicine while preserving our founding values of compassion and excellence.
Services
Annual Vaccines
Medical Care
Urgent Care
Surgical Care
Pet Diagnostics
Pet Hotel
Day Camp
Chauffeur Services
Special Care Team
Dental Care
Details
- Year established: 1993
Highlights and features
- We offer 24/7 veterinary services with experienced emergency care specialists
- Our facilities feature advanced diagnostic equipment and specialized treatment rooms
- We provide comprehensive care for multiple species including exotic pets
- Our team includes board-certified specialists in various veterinary disciplines
- We maintain dedicated cat-only facilities for stress-free feline care
Associations and certifications
- American Animal Hospital Association
What people say
Compassionate care
Experienced staff
Comprehensive services
Clean facilities
Knowledgeable team
Services
Urgent Care
Our urgent care services provide immediate treatment for critical pet conditions with experienced veterinary specialists available seven days a week. We handle complex emergencies requiring advanced diagnostics and stabilization procedures. Our facilities maintain specialized equipment for rapid assessment and intervention in life-threatening situations.
Surgical Care
We offer comprehensive surgical services including orthopedic, soft tissue, and specialized procedures using state-of-the-art equipment. Our board-certified surgeons perform complex operations with advanced pain management protocols. The hospital maintains AAHA-certified surgical standards for optimal patient outcomes.
Pet Diagnostics
Our diagnostic services feature digital radiology, ultrasound, and laboratory testing with board-certified radiologist interpretations. We provide rapid in-house testing and advanced imaging capabilities for accurate condition assessment. The facility utilizes high-definition equipment for superior diagnostic precision.
Special Care Team
The Special Care Team offers palliative treatment options, hospice services, and compassionate support for pets with chronic conditions. We provide pain management, mobility assistance, and end-of-life care planning. Our team supports pet owners through difficult decisions with counseling and grief resources.
Pet Hotel
Our pet hotel offers comfortable boarding with species-specific accommodations including dog-free environments for cats. We provide supervised day camp activities and chauffeur transportation services. The facilities maintain strict health protocols and personalized care routines for guest pets.
Questions
What veterinary services are available after regular business hours?
We offer urgent care services seven days a week from 7 AM to 9 PM with experienced emergency specialists on staff.
Do you provide specialized care for exotic pets?
Yes, our facilities offer medical care and diagnostics for exotic species including birds, pigs, and pocket pets.
Are there cat-specific facilities available?
We maintain dedicated cat-only facilities with stress-free environments for boarding and medical treatment.
What diagnostic imaging capabilities do you offer?
Our diagnostic services include digital radiology, ultrasound, and advanced laboratory testing with rapid result turnaround.
Do you provide end-of-life care options?
Our Special Care Team offers hospice services, palliative care, and compassionate support for difficult decisions.
What locations serve the Dallas area?
We operate facilities in Dallas and Centerville, Texas, providing comprehensive veterinary care across multiple service areas.
Reviews (7)
Julie O'Brien
Dec 17, 2022
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I cannot say enough about how fantastic every single person I've interacted with at East Lake Veterinary Hospital has been. I initially called about care for a community cat, and Anna answered every question that I had and completely understood my needs and concerns! And on top of that, she was generous with her time and very kind. When I had to bring the cat in for emergency care on a Sunday, Dr. Hille was THE ABSOLUTE BEST!
He was compassionate, thorough and had good advice so that I could make informed decisions. I was so impressed by how communicative he was, despite him being the vet (not an admin or aide) working on an emergency drop-off, of a community cat, on a very busy Sunday. He was absolutely outstanding, and I would recommend him to anyone -- especially on a hard day when an animal needs medical attention.
In addition, Jackie at the front desk, Ashley in the Cat Care Center, and every other person I interacted with was professional, kind, compassionate and wonderful. I would absolutely take any pet here, any time. I'm so thankful they are in our community, serving our pets and people!
He was compassionate, thorough and had good advice so that I could make informed decisions. I was so impressed by how communicative he was, despite him being the vet (not an admin or aide) working on an emergency drop-off, of a community cat, on a very busy Sunday. He was absolutely outstanding, and I would recommend him to anyone -- especially on a hard day when an animal needs medical attention.
In addition, Jackie at the front desk, Ashley in the Cat Care Center, and every other person I interacted with was professional, kind, compassionate and wonderful. I would absolutely take any pet here, any time. I'm so thankful they are in our community, serving our pets and people!
Ottus Neal
Jun 26, 2022
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Was judged by the color of my skin. Filled in an application for a puppy and they said that they would call me back after the background check. I kept calling for weeks and visiting. My background is good, I have a good job, and I have my own place, I feel like I was judged by my appearance, specifically the color of my skin. When I went to visit for the last time the puppy was adopted. I am so disappointed, next time don't judge a person by appearance. I am a good person who loves dogs and would've been a great dog mom. The Dogs deserve better.
Marcie Winkle
May 21, 2022
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I was recommended this Veterinary Clinic from a friend because they did a good job with her little tortoise. My cat was in need of care and my usual vet was booked. Turns out, they do all kinds of exotics, such as pigs and bunnies which is very helpful. They seemed knowledgeable and compassionate. They are not the cheapest and the not the most expensive. They are a very clean facility. I was impressed by their overall care so I will be returning for my other household nonhuman family members. I would personally recommend this vet practice foru friends when in need.
Alex Gonzalez
Apr 19, 2022
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Just wanted to say a big Thank you to Jay at the front desk and the doctor who took care of my cats tail! Sunday evening my cat accidentally got his tail smashed by a window so I took him to his usual vet. They turned him away because they said he was too aggressive and "they had a lot going on". His vertebrae was exposed about an inch and a half. I was very very upset that they would just let me walk out of there as a loyal customer.
So I left and googled the closest pet hospital. Thankfully East Lake was one of the first options so I called and Jay was super helpful and reassured me they could take care of my cat. We were only there for a little under 3 hours for them to check him in, look at the wound and assess the issue at hand. I am so grateful there are vet hospitals who actually care about the well being of our fur babies! Thank you again for the great experience and customer service!
So I left and googled the closest pet hospital. Thankfully East Lake was one of the first options so I called and Jay was super helpful and reassured me they could take care of my cat. We were only there for a little under 3 hours for them to check him in, look at the wound and assess the issue at hand. I am so grateful there are vet hospitals who actually care about the well being of our fur babies! Thank you again for the great experience and customer service!
Bianca
Feb 20, 2022
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This vet office was recommended by my landlord and I am so glad to be bringing my pets here. The entire staff is extremely kind, welcoming, and so caring about the animals. My dog is a senior with a lot of medical issues and everyone here takes such good care of her, even the van driver who picked her up and dropped her off when we didn't have a car was great. The vets have taken the time to call or email me personally and answer every detailed question I have. I'm so thankful for this place and it's such a relief knowing my baby is in qualified, trustworthy, loving hands.
Rebecca Hill
Jan 28, 2022
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East Lake Cat Care Center was great throughout my adoption process, so I was more than happy to return for my veterinary needs. The staff was professional and caring. It's obvious they love the animals in their care! I will not hesitate to bring back both of my cats for any of my future needs!
Christina Estrada
Jan 12, 2022
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Everyone was very professional and nice! They listened to what my concerns were with my pet and helped put my mind to ease. I will definitely be bringing my pets here again when needed.
