Business Details
Emergency
services
Your Trusted Partner for Comprehensive Pet Care in Staten Island
Bay Street Animal Hospital is a state-of-the-art pet health center dedicated to providing 24/7 emergency and advanced diagnostic services through a newly renovated full-service facility. Our mission centers on delivering exceptional medical care with kindness and thoughtful attention to both pets and their owners. With a highly experienced team of veterinarians and support staff, we have established ourselves as Staten Island's premier animal hospital, prioritizing long-term relationships and a safe, sanitary environment for all patients.Our comprehensive approach combines traditional veterinary medicine with innovative integrative therapies, supported by in-house diagnostics, pharmacy services, and advanced surgical capabilities. This commitment to excellence extends to our luxury pet hotel and grooming services, ensuring holistic care for pets throughout their lives. By maintaining continuous availability for emergencies and offering personalized attention, we aim to be the trusted partner for pet healthcare needs in our community.
Services
Pet Emergency Care
Pet Surgery
Integrative Care
In-House Pharmacy
Diagnostic Lab
Pet Radiology
Pet Grooming
Luxury Pet Hotel
Highlights and features
- We provide 24/7 emergency veterinary care with on-call doctors for critical situations.
- Our team includes veterinarians with decades of combined experience in advanced medical practices.
- We offer integrative care combining traditional and non-traditional therapies for holistic treatment.
- Our in-house diagnostic lab delivers results within 30 minutes for timely interventions.
- We maintain luxury pet accommodations with supervised outdoor exercise facilities for boarding pets.
What people say
Caring, knowledgeable, empathetic and kind
Patient, expertise and kindness
Great care
Healed perfectly
Felt better almost instantly
Services
Pet Emergency Care
Our 24/7 emergency veterinary care addresses urgent medical needs for pets at any hour. The facility maintains specialized equipment and trained staff to handle critical situations including trauma, poisoning, and acute illnesses. This service ensures immediate access to life-saving interventions while providing compassionate support for pet owners during stressful situations.
Pet Surgery
We perform over 2,500 annual surgical procedures ranging from routine spaying/neutering to complex orthopedic and thoracic operations. Our surgical team utilizes advanced monitoring systems during procedures and provides comprehensive post-operative care. The service includes dental surgeries, dermatological interventions, and specialized pain management protocols to ensure patient comfort throughout recovery.
Integrative Care
This service combines conventional veterinary medicine with alternative therapies like acupuncture, laser treatment, and herbal medicine. Certified practitioners develop customized treatment plans incorporating both Western and Eastern approaches to address chronic conditions, pain management, and overall wellness. The integrative approach emphasizes natural healing processes alongside traditional medical interventions.
Luxury Pet Hotel
Our climate-controlled boarding facility offers private suites for dogs and secluded condos for cats with supervised outdoor exercise areas. The service includes personalized feeding schedules, medication administration, and playtime monitoring. The 1,100 sq. ft. weather-proof park features advanced sanitation systems to maintain hygiene standards during pet recreational activities.
In-House Pharmacy
The on-site pharmacy provides immediate access to prescription medications, dietary supplements, and specialized pet healthcare products. Pharmacists consult with veterinarians to ensure proper medication management while offering dosage instructions and treatment guidance. This service eliminates wait times for critical medications while maintaining quality control over pharmaceutical storage and handling.
People
Dr. Robert B. Cohen
Veterinarian
Graduate of University of Pennsylvania Veterinary School with 40+ years experience. Former Head of Cardiology at Animal Medical Center of New York. Developed world-renowned veterinary cardiology consulting service.
Dr. Theresa Ann Cavallaro
Medical Director
1992 Mississippi State University graduate with 32 years veterinary experience. Established current facility in 2002. Recognized for medical expertise and compassionate patient care approach that defines hospital culture.
Dr. Justine Candrilli
Veterinarian
2016 Ross University graduate pursuing certification in Veterinary Acupuncture. Combines Western medicine with integrative therapies including herbal treatments and rehabilitation techniques for holistic patient care.
Dr. Peter Donchik
Veterinarian
Brooklyn native with 1984 Doctorate from University of Parma. Former Director of Bay Ridge Animal Hospital. Brings extensive clinical experience and compassionate care approach to general veterinary practice.
Dr. Ashley Aanonsen
Veterinarian
2019 University of Wisconsin graduate with focus on internal and rescue medicine. Active community advocate for animal welfare. Manages local rescue group collaborations while maintaining clinical practice.
Questions
Are emergency veterinary services available after regular business hours?
Yes, our veterinarians and nursing staff are available 24/7 for urgent pet medical needs.
What surgical procedures do you offer?
We perform over 2,500 annual procedures including dental, abdominal, orthopedic, and thoracic surgeries.
Do you provide alternative medicine options for pets?
Yes, we offer integrative care combining acupuncture, laser therapy, and herbal medicine with traditional treatments.
What boarding amenities are available for pets?
Our luxury pet hotel features climate-controlled suites, supervised outdoor exercise, and specialized cat condos.
Can I get pet medications directly from the hospital?
Yes, our in-house pharmacy provides immediate access to prescription medications and healthcare products.
Reviews (4)
Susan Armstrong
May 19, 2022
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I can't say enough great things about Dr. Cohen! He diagnosed my Bruno and treated him properly when other vets have failed him. Thank you for helping our pup who is now home with us! Your patience, expertise and kindness does not go unnoticed! And thank you to all of the staff at Bay Street Animal Hospital who have helped along the way :
Jon Cohen
May 17, 2022
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On the advice of a SI Facebook group I went to Bay Street Animal Hospital and my dog was seen by Dr. Cohen (no relation) Unfortunately my dog has a fast growing tumor and we discussed options. He said that at her age and the aggressiveness of the tumor he would not recommend putting her through surgeries and chemo, that may or may not work. He was amazingly kind and compassionate. Got me bottled water and cared for me as I was feeling lightheaded.
I highly recommend this practice, especially if Dr C is working. **I went to a fancy competitor in NJ, just 2 weeks earlier, for the same issue. I spent 1k and never saw the vet once. She only called me by cellphone. Clinically that may not affect the care of the patients, but on a human level, owners need some care too.
I highly recommend this practice, especially if Dr C is working. **I went to a fancy competitor in NJ, just 2 weeks earlier, for the same issue. I spent 1k and never saw the vet once. She only called me by cellphone. Clinically that may not affect the care of the patients, but on a human level, owners need some care too.
Cristina Varriale
Mar 14, 2022
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Overpriced and incompetent. I had my dog spayed here. When I asked the doctor when I needed to bring her back for a follow-up, he said I didn't have to because they used glue which would dissolve on its own. When I got her home and inspected the wound, there were staples. Then, I needed to get her heart worm medication. I got her first two doses from them. I then tried to order a six month supply from Chewy.
They wouldn't approve, first claiming she needed a heart worm test (she didn't), then claimed they would only give one dose at a time until she's a year (her breed generally reaches adult size by 9 months) because the meds are weight based, then they approved the six month supply, then they rejected it, then they approved a three month from chewy, (chewy only sells in 6 or 12 month supply), then they said they wouldn't give a prescription until she's a year, but would send me 2 pills in the mail for $63. (Chewy was going to charge $123 for 6 months). I will NEVER use this place again. No one knows what's going on. You get a completely different answer every time you speak to someone. I'm calling the licensing board to formally complain.
They wouldn't approve, first claiming she needed a heart worm test (she didn't), then claimed they would only give one dose at a time until she's a year (her breed generally reaches adult size by 9 months) because the meds are weight based, then they approved the six month supply, then they rejected it, then they approved a three month from chewy, (chewy only sells in 6 or 12 month supply), then they said they wouldn't give a prescription until she's a year, but would send me 2 pills in the mail for $63. (Chewy was going to charge $123 for 6 months). I will NEVER use this place again. No one knows what's going on. You get a completely different answer every time you speak to someone. I'm calling the licensing board to formally complain.
Laine Santa
Feb 12, 2022
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From booking to the actual appointment went great! One of the techs Johnny was so helpful and understanding. Our dog gets extremely nervous and anxious at the vet, and he did all he could and more to make her comfortable. Dr Aanonsen also is wonderful! She makes you extremely comfortable, and is very thorough, she knows how to handle your pets well, and makes sure all your questions are answered. Thanks to you guys for treating us so well!