Animal Emergency Center

Business Details

24 Years

experience

Emergency

services

24/7 Emergency Veterinary Care in Southeastern Michigan

The Animal Emergency Center (AEC) has been providing 24/7 full-service emergency and critical care for dogs, cats, birds, small mammals, reptiles, and exotic pets since 2002. As the only 24-hour emergency animal hospital in Southeastern Michigan with staff trained in exotic and avian care, we combine specialized expertise with advanced technology to deliver exceptional veterinary services. Our facilities are AAHA-certified, reflecting our commitment to maintaining the highest standards in animal healthcare. We offer comprehensive diagnostic tools, including high-definition volumetric imaging, digital radiography, and ultrasound, alongside critical care services such as transfusion medicine and endoscopy. Our team of experienced veterinarians and technicians continuously enhances their skills to address complex emergencies, from thoracic trauma to internal medicine cases.

We prioritize immediate response, advising clients to call ahead for urgent situations to ensure rapid triage and treatment. Our partnerships with board-certified specialists in cardiology, ophthalmology, and rehabilitation further enhance our ability to provide holistic care. We maintain on-site pharmacies stocked with medications tailored to diverse species and operate two warming/oxygen therapy incubators for exotic patients. Our commitment to transparency includes clear communication about payment options and services, ensuring pet owners can make informed decisions during emergencies. Through initiatives like our Blood Donor Program and Heart-2-Heart Fund, we strive to support both pets and their families during critical times.

Services

Emergency Care Endoscopy Radiology Transfusion Medicine Avian & Exotic Care Surgery Ultrasound Pharmacy Services

Details

Year established: 2002

Highlights and features

We specialize in 24/7 emergency care for exotic and avian species, a rarity in Southeastern Michigan.
Our AAHA-certified hospitals ensure adherence to rigorous veterinary care standards.
Advanced diagnostics include high-definition volumetric imaging and digital radiography for precise treatment planning.
Board-certified specialists collaborate on complex cases in cardiology and ophthalmology.
Two dedicated warming/oxygen therapy incubators support critical care for exotic pets.

Associations and certifications

American Animal Hospital Association (AAHA)

Website

Update Listing

Services

Emergency Care

We provide 24/7 emergency care for dogs, cats, birds, and exotic pets, handling critical cases like trauma, poisoning, and acute illnesses. Our team uses advanced monitoring tools such as ECG and capnography during anesthesia to ensure patient safety. Immediate triage and stabilization are prioritized for all emergencies.

Endoscopy

Our state-of-the-art endoscopy equipment enables minimally invasive diagnosis and treatment of gastrointestinal issues. We perform biopsies and remove foreign bodies from the stomach and esophagus, combining endoscopy with ultrasound and lab tests for accurate treatment plans.

High-Definition Volumetric Imaging

The Vimago HDVI platform produces detailed 3D images of pet anatomy with reduced radiation exposure. This technology aids in diagnosing tumors, trauma, and internal abnormalities, offering superior resolution (0.09mm) for precise surgical planning and interventional procedures.

Transfusion Medicine

We maintain supplies of packed red blood cells, plasma, and whole blood for emergency transfusions. Patients receive pre-screening and continuous monitoring during transfusions to address trauma, poisoning, or clotting disorders with specialized care.

Avian & Exotic Care

Our facilities feature climate-controlled wards and oxygen incubators for exotic pets, including reptiles, small mammals, and birds. We treat species ranging from rabbits to wallabies, offering emergency care tailored to the unique needs of non-traditional pets.

Questions

What types of pets do you treat?

We treat dogs, cats, birds, rabbits, small mammals, reptiles, and exotic pets including sugar gliders, hedgehogs, and even wallabies.

Are your services available after regular business hours?

Yes, we operate 24/7 with no appointments needed. Call ahead for urgent care at any time.

Do you accept walk-ins?

Yes, we accept walk-ins for emergencies. Calling ahead helps us prepare for your arrival.

What diagnostic tools do you use?

We use digital radiography, ultrasound, high-definition volumetric imaging, endoscopy, and on-site lab analysis for accurate diagnostics.

Are your hospitals AAHA-certified?

Yes, both our Novi and Rochester Hills locations are accredited by the American Animal Hospital Association.

Can I refill my pet's prescription through you?

Our pharmacies stock a wide range of medications for all treated species. Contact us for refill options.

Reviews (7)

Write a Review

Carrie Wagenman

May 24, 2022 Report

The staff was kind, compassionate and thorough. I spoke with 2 vets and maybe 3 vet techs while my dog was there. I felt like he was cared for to the best of their abilities, which I appreciate because it's very hard to find good care for your pets. The only negative is that I wish they would've emailed me a quote for the overall cost because I had a minor discrepancy as far as cost. But overall, they were really great with my Sterling.

John DeVergilio

May 21, 2022 Report

We took our guinea pig here on Easter morning due to signs that she was ill. The doctor was very upfront with us and explained her condition was very serious and she was suffering. Unfortunately the best thing for her was euthanasia. The staff was extremely helpful, compassionate and wonderful to us. We even received a condolence card signed by all of the staff in the mail. We would definitely recommend this facility if you have a sick animal.

Leah

May 09, 2022 Report

They performed a last-minute life saving operation on my cat that no other hospital anywhere in metro Detroit was available to do, and he's been urinary-blockage-free with no issues ever since! I really appreciated the system they had for online check-in during the pandemic. My only suggestion would to have what was expected for payment presented a little more clearly. The final price was higher than what I was first told, which happens, but I also wasn't told up front that I couldn't use Care Credit for the down payment.

I ended up having to scramble for funds, and while they were accommodating and let me split the payment between multiple people, the woman I spoke to was sort of implying she didn't think I would be able to pay. I'm sure they run into that a lot, but a more compassionate tone would have made it less stressful. That said, they saved my baby and I'll never have to worry about him blocking up on me in the middle of the night again! Thank you to everyone here for the excellent care.

Kaitlyn Brassinger

May 04, 2022 Report

Just got a new kitten a week ago. My poor baby had trouble with her back leg, was crying in pain and they took great care of olive receptionist I talked to before hand was so helpful kind and understanding. They are willing to work with your budget and went above and beyond with the options they could provide. Thank you to the whole team olive is now doing better

Taylor Godfrey

Mar 15, 2022 Report

AEC took such great care of my baby, Gatsby. We have been here twice in the last month and a half and I can honestly say that both experiences, from the front desk staff to the technicians and doctors, show they all truly care. It was hard leaving my boy all by himself but I knew he was in good hands and they treated him as if he was one of their own. I've always recommended this vet for emergency services, but I will recommend them even more now for their compassion.

Tarri Kitty

Feb 25, 2022 Report

My visit a month ago was long and stressful but the staff were very kind and gentle towards me. I felt they understood the stress I was under and they were doing their best for all the visitors at the same time. My pet has now passed, but thanks to the medication and the treatment plan they gave me, I was able to give him a much more comfortable final few weeks with me.

MiKayla Magoon

Feb 09, 2022 Report

The best customer service and compassion I have gotten from a veterinary clinic. I drove an hour away to have my hamsters eye removed. During the procedure, there was more to my hamsters condition than just his eye protruding. They did everything they could to save him but unfortunately after surgery he passed. They do take quite a bit of time with their animals they care for but it's definitely worth it.