Highlands Veterinary Center

I don't know how the rest of the vets are but let me tell you about an experience with Dr Hood that I never got an apology. Nice lady. I trusted her. So did my family,..when she told my family that she had talked to me and I supposedly told them not to treat a condition that had led to an agonizing death of a beloved pet. I loved this vet . I trusted this vet. I thought there must have been a miscommunication since I obviously wanted this animal treated. I called the clinic and, after receiving the message for treatment, she left without returning a phone call. I loved this vet. I trusted this vet. I asked that the clinic call her and ask for medication. There must be a mistake because this vet was wonderful.
Still, here was this little life slipping away, writhing in pain for lack of a medication. I called the ERS in the area. Everyone was at capacity. I would have to go to Washington DC for a vet. So we left but by the time we got there, they were at capacity and so was everyone else. We headed home and our little fur angel died in agony. Our baby may have been bound to cross that rainbow bridge but, Dr. Hood, did it have to be in that much pain. Again, a situation that occurred because she lied and said I approved of not treating a problem.
She never apologized.

Everyone was wonderful. I appreciated Carmen and Rhonda for getting us in and out quickly. Dr. Springer was very friendly. Glad I found a new clinic!

They have been absolutely amazing with my dog Jade, I've had to bring her in twice so far in this last month for a lump under her tail. Dr. Hood and her team did everything possible to make me and my dog feel more comfortable. Her vet techs were extremely nice and helpful as well, my dog is definitely not the easiest at vets because she's so anxious and they always take their time to make sure that she's as comfortable as she can be while being examined.
They are a bit more expensive but honestly it's 100% worth it to have someone that genuinely cares for animals and wants to make sure they are in great health. The receptionist have also been extremely nice and always give me a breakdown of the prices of what they are going to do before they do it so I know about how much I'm getting charged before she ever goes back for her visit!

We have loved the care our dog, Gypsy, has received from Highlands Veterinary Center! Her Vet and staff have treated her so kindly! The Groomer has shown so much kindness and care! Dr. Hood is an incredible vet and we are so grateful for the care she has given to Gypsy recently!

The staff was super friendly, patient, and thorough. It's very obvious everyone enjoys pets and genuinely care. It was such a relief to find a nice vet who is able to care for my dogs AND bunny.

A little over priced but staff was great took care of my bunny

My hamster Buttercup had wet tail, and I immediately made a vet appointment with this facility. Staff was absolutely amazing and helpful, and super friendly. Dr. Springer and the vet assistants did a wonderful job with Buttercup. Although she has just crossed the Rainbow Bridge, I am super grateful for this facility.

Great staff, great vets, just a wonderful place to take your pets. Highly recommend them to anyone

Took my two cats to get deformed, was able to get then in same day for a reasonable price. The staff here are super friendly and nice.

My 2 french bulldogs had surgery with Dr. Springer. One was for elongated soft palate, the other was for a cherry eye condition. They both have recovered well and I am pleased to find a skilled vet who uses laser.

they're absolutely amazing and I trust them more with my baby girl than aby other vet I've ever been to. their staff are so amazing and so nice.

Amazing vet! Took my cat here after a bad experience with the Blue Pearl Emergency vet. They were able to see my cat that day, in the morning. Lots of tests done with immediate results, very helpful Doctor, and answered all my fiance's questions with patience and knowledge. The staff there really cares about your pet and want to help in any way they can.

With multiple tests, blood work, medicine, and fluids, the total cost was cheaper than just 1 exam, 1 radiograph, and a dose of fluids at Blue Pearl. My cat was taken in right away and all tests done promptly. Out the door in 2 hours with everything done. Highly recommend!

I enjoyed the first visit with my cat. I love how they try to make the examine room not so scary for a cat. Lots of cat toys, a small cat tree, and even some cat nip. Currently I think my cat is high from the cat nip. Lol
The vet tech was awesome.

Very unprofessional, messed up test results, won't return! It was under my daughter. Her dog's thyroid test wasn't don't properly. When we decided to change vets, it took over 3 weeks to get the records to the new vet bc they kept sending only the vaccination records. Then the girl I talked to on the phone was rude after telling her she sent the wrong records.

I told Highlands I was changing vets and needed all the dog's records transferred. Wouldn't you think that would include records that showed a medical problem such as thyroid deficiencies to be sent. At no time did I ask for only the vaccination records. I asked for all the dog's records.

Very upset with Highland Veterinary. I have been taking my dog Clipso for years to here. She was diagnosed with Bladder Cancer not to long ago, Asked if there was anything we can do to help her, I was told no she has two weeks to live. After that never received even a email to ask how she was doing they did not seem compasiant at all. When it was time to euthanize her, they where to busy even though she was in a great deal of pain. We did find another fantastic Clinic that was compassionate and caring.

Searched "Vets near me" and called this one based off of location and reviews. I was impressed with the efficiency and willingness to listen to my questions. They needed to research previous records from another vet and called me back in record time. They were able to squeeze us in due to the urgent nature of my cat's needs, No waiting. Quick service. Clean facility. Loving hands and voices surrounded my 13 year old cat. Knowledgeable staff in every department. Both me and my kitty recommend Highlands Veterinary Center.

The doctor is on top of his game. The staff are always extremely nice and we'll informed. They have been treating both my cat and dog for years now.i couldn't think of a better place to care for my loved ones.

Always wonderful to my pet babies
Recently had to get dog sitter to bring one for an appointment
Highland made sure to call me anyways to let me how things went
Saved me some worry while on a work triip

Love this place have been bringing my dogs here for years. Level of care is great. When my other dog had to be put down the doctor and staff were so caring. It meant so much to me at a really sad time. Highly recommend.

We took our Sara here for twelve years and the staff treated her like family during this twelve years. They went above and beyond for her, even today when we had to make a horrible decision, they were very kind and explained everything to us. Should we ever get another dog, we will be back!

I had the hardest decision any fur parent has to make today, to let my sweet sweet beloved Creature (aka Creatch McFeatch) cross the rainbow bridge. The staff was caring and respectful during the whole ordeal. Dr. Springer explained every step clearly and compassionately. They didn't make it any less painful but they did make it as comfortable as possible. Thankyou to all that helped me, my family and my sweetest bestest Creature on this awful day.

Very rude place. No one said hello, asked if I need help, they acted like they didn't even know the dog. I would never recommend them to anyone.

The Higland Veterinary staff is so kind. I had to put my Beloved Maltese down yesterday, the staff was very compassionate and very loving to me during this difficult time. Thank you again!