Business Details
18 Years
experience
Emergency
services
Your Trusted Veterinarian in Seneca, SC
Crossroads Animal Hospital has served Seneca, SC since 2008 with unwavering dedication to veterinary excellence. Our practice combines advanced medical technology with personalized care, treating every patient as if they were our own pet. Dr. Kathy Jordan, a board-certified specialist through the American Board of Veterinary Practitioners, leads our team of compassionate animal lovers who prioritize both clinical expertise and empathetic service. We maintain rigorous professional standards through continuous education and community engagement, including our Crossroads Animal Rescue initiative. Our 24/7 emergency services ensure immediate care when needed, while our wellness programs focus on preventive care tailored to each pet's unique needs.We emphasize transparent communication, empowering clients with knowledge about nutrition, disease prevention, and treatment options. Our facility offers comprehensive diagnostic testing, surgical procedures, and overnight monitoring capabilities unmatched in the county. Through partnerships like Promise International, we extend our commitment to compassionate care beyond our clinic walls. With over 15 years of operational experience and specialized training, we provide authoritative veterinary guidance trusted by local pet owners. Our dedication to quality care is evidenced by our meticulous attention to medical details and consistent follow-up with patients' families.
Services
Canine Health Care
Feline Health Care
Emergency Care
Exotic Pet Services
House Calls
Behavior Consultations
Pet Dental Care
Diagnostic Testing
Hospitalization
Surgery
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency care with overnight monitoring capabilities
- Our veterinarian holds board certification in Canine/Feline Practice
- We provide house call services for pet comfort and convenience
- Our wellness programs are tailored to each pet's specific needs
- We maintain the only overnight monitoring service in the county
Associations and certifications
- American Board of Veterinary Practitioners (ABVP)
What people say
Exceptional compassionate care
Knowledgeable staff
Thorough explanations
Welcoming environment
Successful treatment outcomes
Services
Emergency Care
Our 24/7 emergency services provide immediate veterinary care for existing patients after regular business hours. We offer comprehensive diagnostic testing, surgical interventions, and hospitalization with overnight monitoring capabilities. Our team handles critical cases including trauma, poisoning, and acute illnesses while providing clear communication with pet owners throughout the treatment process.
Canine Health Care
Tailored wellness programs address dogs' specific needs at every life stage from puppies to seniors. Our preventive care includes vaccinations, parasite prevention, and nutritional counseling based on individual lifestyle factors. Annual wellness exams help detect potential health issues early through comprehensive physical examinations and recommended diagnostic screening tests.
Feline Health Care
We provide specialized wellness care for cats with age-specific health monitoring from kittens to senior cats. Our preventive programs include vaccination protocols, dental care, and behavior assessments tailored to feline needs. Regular wellness exams focus on early detection of common feline health issues through thorough physical evaluations and targeted diagnostic testing.
Pet Dental Care
Our dental care addresses periodontal disease and oral infections through professional cleanings and surgical extractions when needed. Using ultrasonic scaling and dental radiography, we identify hidden dental issues beneath the gumline. We safely perform dental procedures on senior pets while monitoring vital signs throughout anesthesia with customized pain management protocols.
Exotic Pet Services
We provide specialized veterinary care for exotic pets including small mammals, reptiles, and poultry. Our services cover routine wellness exams, dietary consultations, and medical treatment for animals like rabbits, guinea pigs, bearded dragons, and waterfowl. The team maintains expertise in the unique health requirements of non-traditional pet species through continuing education.
People
Kathy Jordan, DVM
Veterinarian
Dr. Jordan founded Crossroads Animal Hospital in 2008 after graduating from the University of Georgia College of Veterinary Medicine. She achieved board certification in Canine/Feline Practice through ABVP in 2019, requiring extensive case reporting and examination.
Chad
Practice Manager
Chad oversees daily operations while supporting community initiatives like Promise International. He works closely with Dr. Jordan to maintain high standards of patient care and client communication.
Questions
What emergency services do you offer after hours?
We provide 24/7 emergency care for existing patients with overnight monitoring. Call (864) 972-9994 and Dr. Jordan will return your call within minutes to guide you through care options.
Do you treat exotic pets?
Yes, we care for rabbits, guinea pigs, reptiles, and poultry. Our team has specialized knowledge to examine and treat various exotic animal species beyond traditional pets.
What payment options are available?
We accept CareCredit financing, QR code payments, and Varidi. Our staff can help explain payment options during your visit or when scheduling services.
How can I schedule a house call?
Call us at (864) 972-9994 to request a home visit for routine exams, vaccinations, or euthanasia services. We travel to your location for established patients' convenience.
Are you accepting new patients?
We welcome new patients during regular business hours. Emergency care is available after hours for existing patients, with new patients directed to partner emergency clinics.
What wellness programs do you offer?
We create customized wellness plans for dogs, cats, and large animals based on age, lifestyle, and health status. Programs include vaccinations, parasite prevention, and regular health screenings.
Videos
Reviews (4)
Annon Reports
Apr 25, 2023
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A family member went here to get their puppy looked at. Horrible experience, vet double charged for a fecal and gave unauthorized heartworm medication. Dr Jordan is also openly hateful against ear cropping, even when done professionally as well as a breedist. Insinuated that the owner had done it at home regardless of paperwork from an AKC breeder and vet record of the procedure. Tried to take posts out of the ears and started to remove stitches.
A vet can have personal bias but it is their job to provide care regardless of their views. Also charged for unauthorized antibiotics.The vet refused to come out to the lobby to speak to the owner and stated "exam rooms are full" there are two exam rooms at best. This clinic is also not very large. Huge if a vet is not willing to talk face to face with a client get out of there. There were no other clients at the time.
It's understandable that the pet was a work in as a drop off but when no other clients are there? The receptionist Ann was very rude and unprofessional and is the vet's mother. Overall very unprofessional experience and not worth the time or money. Not BBB accredited and likely not AAHA accredited. You can get better care for much less at box store vets. Sad to see a private vet act this way. Given prior reviews to this place it doesn't surprise me. Likely this newest review will get deleted by the office as they can't take a public review. Do yourself a favor and do not take your animals here.
A vet can have personal bias but it is their job to provide care regardless of their views. Also charged for unauthorized antibiotics.The vet refused to come out to the lobby to speak to the owner and stated "exam rooms are full" there are two exam rooms at best. This clinic is also not very large. Huge if a vet is not willing to talk face to face with a client get out of there. There were no other clients at the time.
It's understandable that the pet was a work in as a drop off but when no other clients are there? The receptionist Ann was very rude and unprofessional and is the vet's mother. Overall very unprofessional experience and not worth the time or money. Not BBB accredited and likely not AAHA accredited. You can get better care for much less at box store vets. Sad to see a private vet act this way. Given prior reviews to this place it doesn't surprise me. Likely this newest review will get deleted by the office as they can't take a public review. Do yourself a favor and do not take your animals here.
Ethan R.
Aug 01, 2021
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They cleaned my dogs teeth, pulled a loose baby tooth and gave him antibiotics for an amazing price. My dog was so much happier and i didnt have to take a loan out. Great service!
Maryann D.
Jul 28, 2021
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Do not take your animals here. I have several calls into the head vet of the facility. she refuses to return calls. Had the WORST experience here. made an appointment. have the confirmation in my email. When I showed up they said I had no appointment. drove 3 hours to get there. they asked to see the confirmation email and when I tried to show it to them they refused to look at it.then called the police on me because I wouldn't leave.
I told them I want to be reimbursed for gas to drive there. there refusing this simple request due to THEIR mistake. then vetnof the facility Kathy Jordan gets her flunkies to call back and then hangs up on you. wasn't yelling or cursing. just hang up when they tell you, your not getting anything, then hangs up, , look at the other terrible reviews. There was NO other clients there when I was there and NOW I know WHY!
I told them I want to be reimbursed for gas to drive there. there refusing this simple request due to THEIR mistake. then vetnof the facility Kathy Jordan gets her flunkies to call back and then hangs up on you. wasn't yelling or cursing. just hang up when they tell you, your not getting anything, then hangs up, , look at the other terrible reviews. There was NO other clients there when I was there and NOW I know WHY!
Leslie Smith
Jun 02, 2021
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The vet with give you overpriced medicine and creams that are literally found on the shelf at pet smart. I took my dog in because her eye was running a lot and she tried to give me stuff that was $600 plus the visit! I found the same thing at petsmart for $30. Anne, the front desk, is the vet's mom so that's why she's still employed even with her attitude. She never wants to do any work. Every time I call, it's such an inconvenience. Even sending an email takes too much time for her apparently. You can find better care and better customer service elsewhere.
