Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care in Mendon
Mendon Village Animal Hospital has been a trusted provider of veterinary care in Mendon, NY since 1979. Founded by Dr. Stuart Gluckman and joined by Dr. Allan Reichenstein seven years later, our hospital combines decades of experience with state-of-the-art equipment and compassionate service. Our team of licensed veterinarians and veterinary technicians are committed to continuing education, ensuring we deliver the highest standard of care for pets. We specialize in wellness care, diagnostics, surgery, dentistry, and advanced treatments like cold laser therapy.Our facility is designed to create a stress-free environment for both pets and their families, with a focus on personalized care and client education. We serve Mendon and surrounding areas, offering emergency services and routine care with equal dedication. Our commitment extends beyond individual patients through community initiatives like the Helping Paws Fund and annual donation drives for local rescues.
Services
Wellness Care
Diagnostic Labwork
Radiology
Surgery
Dentistry
Pharmacy
Laser Therapy
Details
- Year established: 1979
Highlights and features
- We offer 45+ years of combined experience in veterinary medicine
- Our team requires continuing education for all licensed staff members
- We use digital radiography and in-house lab diagnostics for rapid results
- Our surgical protocols include IV fluids and advanced pain management
- We provide cold laser therapy as a non-invasive treatment option
What people say
Amazing kindness
Superior care
Individualized attention
Thoughtful veterinarians
Tender with pets
Services
Wellness Care
Our wellness care program focuses on disease prevention through annual exams and tailored vaccination schedules. Veterinarians assess heart, lungs, weight, and organ health while creating customized healthcare plans for each pet's life stage. We emphasize client education to help owners make informed decisions about their pet's health needs.
Diagnostic Labwork
Our in-house laboratory provides rapid diagnostic testing including heartworm, Lyme disease, blood chemistry panels, and urinalysis. We also partner with specialized labs for advanced testing like intestinal parasite screens and histopathology. This comprehensive approach enables accurate diagnosis and treatment planning for both routine and complex medical conditions.
Surgical Services
We perform routine and advanced surgical procedures including spays/neuters, tumor removals, and foreign body surgeries. All procedures include pre-anesthetic bloodwork, IV fluids, and multi-modal pain management. Our surgical team uses advanced monitoring equipment and dedicated patient care advocates ensure comfort throughout the recovery process.
Dentistry
Our dental services include comprehensive oral exams, ultrasonic scaling, polishing, and digital x-rays. Veterinarians evaluate periodontal disease and perform necessary extractions under general anesthesia. We emphasize proper dental care to prevent systemic health issues and maintain overall pet wellness through regular professional cleanings.
Cold Laser Therapy
We offer Class IV cold laser therapy for pain management and accelerated healing. This non-invasive treatment reduces inflammation and swelling while promoting tissue regeneration. It serves as an effective alternative or complement to medication and surgery for conditions like arthritis and post-operative recovery in both dogs and cats.
People
Dr. Stuart Gluckman
Founder
Dr. Gluckman established Mendon Village Animal Hospital in 1979. He built the practice on principles of compassionate care and continues to ensure all team members share this commitment to quality veterinary medicine.
Dr. Allan Reichenstein
Veterinarian
Joining Dr. Gluckman in 1986, Dr. Reichenstein helped develop the hospital's reputation for excellence. He focuses on maintaining the original vision of personalized care while embracing modern veterinary advancements.
Dr. Elisha Eddy
Veterinarian
Dr. Eddy graduated from Lincoln Memorial University College of Veterinary Medicine. She emphasizes client communication and preventive care, drawing on experience from both general practice and urgent care settings to benefit her patients.
Dr. Joseph Wilder
Medical Director
Board-certified by the American Board of Veterinary Practitioners, Dr. Wilder brings expertise in emergency medicine and client education. With over 30 years of experience, he ensures high medical standards across all patient care services.
Amy B.
Practice Manager
As a SUNY Delhi graduate, Amy has served as Practice Manager since 2007. She oversees daily operations while maintaining the hospital's commitment to quality care and client satisfaction through staff development and service excellence.
Questions
What veterinary services do you offer?
We provide wellness exams, diagnostics, surgery, dentistry, pharmacy services, and cold laser therapy for dogs and cats in Mendon and surrounding areas.
Do you handle emergency cases?
Yes, we offer emergency veterinary care during regular business hours and can provide urgent treatment for critical conditions.
What are your operating hours?
We're open Monday-Friday 8AM-5PM and every other Saturday 8AM-12PM for annual preventative care examinations.
How do I schedule an appointment?
Call us at (585) 624-2240 during business hours or use our online appointment request system for non-urgent scheduling needs.
Do you offer pet dental care?
Yes, we provide comprehensive dental services including exams, cleanings with digital x-rays, and necessary extractions under anesthesia.
Can I order pet medications online?
Yes, our online pharmacy allows you to order medications, preventatives, and prescription diets for direct home delivery.
Reviews (7)
Ashleigh DeCicco
Jun 23, 2022
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No matter who takes care of your animal here, the staff are always so welcoming, loving, and genuinely care about everyone who walks in the door. I will always recommend this vet to my friends and family
Gwen Kendall
Jun 23, 2022
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Not only are the vets very knowledgeable and professional but they make you and your pet feel like there is no one else there except you. Everyone is friendly, kind and professional. My dogs actually play and beg for treats in the exam room, showing they are relaxed and trusting even though they are getting poked and prodded. EXCELLENT! Thank you Dr Richenstein, Dr Eddy and all the techs and staff!
Jacquie Kiever
Mar 27, 2022
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Always fantastic! We have seen at the Drs here and they are all so friendly and kind. We just recently had to put our dog down and they sent us multiple condolences. They have been great to also get us in quickly for appointments when we have needs arise with our animals!
Melba Toast
Feb 18, 2022
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Our new tax receiver Michelle Booth (hope I have your name right?) and dear Bonnie were wonderful with a recent issue I had. Many thanks! Lovely to work with and what makes living here special.
Deborah Siebert
Jan 29, 2022
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We have been coming to this practice since our beloved Dr. Barry Brown retired, he was our vet, friend and savior for 26 years. In the beginning we were impressed, ,,,,,, then things went south. A different Vet every time. No one stays. Hard to connect. In the process of loosing our Maddy, I made a phone call and had to beg them for help. Big thanks to Dr Todd, no longer with this practice. Since then we have seen several vets, not able to build a relationship and caring feeling for our dogs. Recently, our Moll Bea was at the last moments of her life.
We took her to Emergency Vet in Henrietta. We found compassion, concern, love and understanding along with gentleness. Mendon Village Animal Hospital removed our beloved Molly from the pet portal. Never got a call, a card, no acknowledgement whatsoever. Shame and more shame. We are looking for a new Vet.
We took her to Emergency Vet in Henrietta. We found compassion, concern, love and understanding along with gentleness. Mendon Village Animal Hospital removed our beloved Molly from the pet portal. Never got a call, a card, no acknowledgement whatsoever. Shame and more shame. We are looking for a new Vet.
Nicolas Chase
Dec 05, 2021
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My dog had an ear infection and I called every vet in town. No one could see her for weeks or even months. When I called Mendon Village Animal Hospital, the receptionist was very helpful, finding me a cancellation so that I could have my dog seen by a vet right away. The building was clean and the people kind. The vet took plenty of time with me explaining my dog's condition and having tests done.
The medications have been helping a ton and the issues are almost cleared up now. Upon leaving, I expected a bill that was hundreds of dollars more than it was. Later that day, I started receiving texts from the hospital making sure I didn't have any questions and walking me through the method of medicating my dog. I so appreciate the kindness and help that was shown to me at this hospital and will continue to come back with both my animals.
The medications have been helping a ton and the issues are almost cleared up now. Upon leaving, I expected a bill that was hundreds of dollars more than it was. Later that day, I started receiving texts from the hospital making sure I didn't have any questions and walking me through the method of medicating my dog. I so appreciate the kindness and help that was shown to me at this hospital and will continue to come back with both my animals.
Sue W.
Nov 26, 2021
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We have been taking our Havanese to Mendon Animal Hospital for six years. Every single person there is so kind and compassionate. They treat Toby like he's their own pet. They are always really great about getting our little man in quickly with anything that might pop up. Not easy to do during a pandemic. They are so helpful and responsive with any questions. I've never felt pressured to do anything. They explain everything and include me in formulating the best plan of care. The office has handled COVID extremely well with precautions to keep everyone safe. I trust them 100% with our fur baby!
