Business Details
33 Years
experience
Your Trusted Veterinarians in Hanover Park, IL
Hanover Park Animal Care Center has been dedicated to compassionate veterinary care since 1993, serving Hanover Park, IL and surrounding communities. Our team of experienced veterinarians and staff provide comprehensive services including preventative care, surgery, diagnostics, and specialized care for exotic pets. We prioritize personalized attention, treating every pet as a valued family member while maintaining a state-of-the-art facility equipped with advanced medical technology.Our commitment extends beyond clinical care through community partnerships with rescue organizations and educational initiatives for pet owners. With over three decades of service, we combine expertise with empathy to ensure the well-being of every animal entrusted to our care.
Services
Preventative Care
Surgery
Boarding Services
Grooming Services
Diagnostic Services
Dentistry
Rehabilitation Services
Exotic Pet Care
PAW Plans
Laboratory Services
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in compassionate veterinary care.
- Our team offers a wide range of services including surgery, preventative care, and boarding.
- We treat pets like family with personalized attention.
- Our facility includes advanced equipment for diagnostics and treatment.
- We provide care for both common household and exotic pets.
What people say
Compassionate care
Comprehensive services
Happy pets
Services
Preventative Care
Our preventative care services include comprehensive exams, vaccinations, and diagnostic testing to ensure long-term pet health. We emphasize early detection of potential issues through routine checkups and tailored wellness plans. These services help maintain your pet's quality of life while preventing costly emergencies.
Surgery
We perform routine and complex surgical procedures using advanced equipment, including orthopedic surgeries and laser technology. Pre-surgical diagnostics like ultrasounds and EKGs ensure safe outcomes. Our surgical team prioritizes pain management and post-operative care for optimal recovery.
Boarding Services
Our boarding facility offers separate suites for dogs and cats with personalized attention. Pets receive regular monitoring, medication administration, and enrichment activities during their stay. The secure environment ensures comfort and safety for all boarded animals.
Diagnostic Services
We utilize digital radiography, ultrasounds, and in-house lab testing for accurate diagnostics. These tools help identify internal issues, heart conditions, and infections quickly. Timely results enable prompt treatment decisions for your pet's recovery.
Exotic Pet Care
Our veterinarians provide wellness exams and treatment for exotic pets including birds, rodents, and reptiles. We address species-specific health needs with specialized knowledge and equipment. This service ensures proper care for unique companion animals.
People
Dr. Mary Roberg
Managing DVM
Dr. Roberg leads our veterinary team with expertise in companion animal care, emphasizing compassionate treatment and client education. She oversees clinical operations and mentorship programs for staff development.
Dr. Megan Garvey
DVM
Dr. Garvey specializes in preventative medicine and geriatric pet care, focusing on early disease detection through routine screenings. Her approach prioritizes long-term wellness and client communication.
Dr. Bernard Pare
DVM, DACVS
Dr. Pare is a board-certified veterinary surgeon with expertise in complex orthopedic procedures. He leads surgical cases requiring advanced techniques and post-operative rehabilitation planning.
Maricruz
Client Service Manager
Maricruz coordinates client services, ensuring seamless communication between pet owners and veterinary staff. She manages appointment scheduling, client inquiries, and service follow-ups with a focus on customer satisfaction.
Katie
Veterinary Technician Assistant Manager
Katie supervises veterinary technicians, overseeing patient care, treatment administration, and staff training. Her leadership ensures efficient clinical operations and high standards of animal handling.
Questions
What services do you offer for exotic pets?
We provide wellness exams and medical treatment for exotic animals including birds, rodents, and reptiles.
Do you offer boarding services?
Yes, we have separate boarding suites for dogs and cats with personalized care.
Are there payment plans available?
We offer PAW Plans for preventive care but do not provide financing options.
Do you perform dental procedures?
Yes, we offer dental exams, cleanings, and treatments to maintain oral health.
Are emergency services available?
We do not provide after-hours emergency services but recommend local emergency clinics.
How can I schedule an appointment?
Appointments can be booked through our website or by calling our office directly.
Reviews (7)
Lesleigh Wright
Jun 25, 2022
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I came for the first time because I had a sick pet that was at the end of their life. We made the decision to put her down ultimately, but I was really appreciative of how kind and supportive the staff was during that hard time. They were equal parts compassionate and professional. They explained everything that was going to happen during the procedure and gave me unlimited time to grieve after her passing in the room. They made a tough situation a little easier and I'm forever grateful for that.
Vickie Nipper
Jun 23, 2022
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I've been bringing my dogs to Dr Rodriguez since she was on County Farm Rd. (15 yrs?) My first gsd wasn't a fan of vets because she had so many health issues. We moved and I had to find another vet. From the first time I brought her to see Dr Rodriguez, she was completely relaxed and good with her. I knew I didn't have to look any further! When Sadie's time came years later, Dr Rodriguez was completely compassionate with both Sadie and myself.
I now have a new crew of babies that I bring to her clinic. I have them all on their Wellness Plan. Some of the doctors have changed over the years, as well as the techs and front desk. But they've always been kind and polite with me (new staff and old), and most importantly kind and great with my dogs. Thank all of you, for the good things you do for us!
I now have a new crew of babies that I bring to her clinic. I have them all on their Wellness Plan. Some of the doctors have changed over the years, as well as the techs and front desk. But they've always been kind and polite with me (new staff and old), and most importantly kind and great with my dogs. Thank all of you, for the good things you do for us!
G. Z.
Jun 14, 2022
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I take pride in finding businesses that love what they do. The kind of people that exceed your expectations because it's more than just a job-especially when you are trusting your pets who are family members in the hands of "professionals". This facility is not that place. It's just a job to them and they will treat your pet as such. I have a 120lb 3 year old newfie, and I could not be more disappointed in the team that handles him and even worse the feedback he gets for not being able to vocalize when he's uncomfortable. $500 later and he's coming home with half of a haircut because I wouldn't agree via phone to pay more for them to finish. Do yourself a favor and find a vet/groomer who loves what they do and will care for your pets as their own.
Viktoriia
Jun 11, 2022
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I have a very bad experience with this hospital 2 times 1st: when I get info an front desk that they can help me with mastitis and I lost 8 hours and after try to find other hospital. They check her weight, length, tiffs, everything, just not that stuff what I need and it supposed to cost me $350. And no solve my problem 2nd: my other cat (male) run out from house, day after I get a call from them that someone bring them a cat they neutered him and after scan a chip and find out that this cat has an owner. And I'm a breeder! This cat cost me a lot with breeding right
H.
Jun 07, 2022
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It's obvious the vets and assistants are overbooked, overworked and not paying attention. I brought my dog in for a severe ear infection. They took my dog in the back and brought him back to me not having done anything the vet said, didn't clean or clip his ear, they literally just put ointment in and that was it. His ear was still dirty, sopping wet and his skin was red down his neck. I had to ask to see the vet again and she was surprised they didn't do what she'd said.
She kept messing up too and I feel we were just rushed out without properly treating the issue. 3 days later he was still in pain and I took him to a different clinic who actually cleaned his ears, gave him a shot and meds. This clinic was much cheaper too.
She kept messing up too and I feel we were just rushed out without properly treating the issue. 3 days later he was still in pain and I took him to a different clinic who actually cleaned his ears, gave him a shot and meds. This clinic was much cheaper too.
Crissy Stoner
May 14, 2022
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Be Aware! I don't usually post negative's however, this touched home and I don't want it to happen to others. Brought our pet here due to not eating and a tad lethargic. They said something was in her stomach per x-ray and need to do surgery. Our pet was 3 years old so of course we said yes. Next thing we know we have a call saying to come back so we did and walked in to our pet DEAD! They said when they went to start shaving her her numbers where dropping so they started to bring her out of anesthesia and she didn't make it. YEP, DEAD!
Then my daughter has her pet on their wellness plan and for some reason the March payment didn't go through so they just took it upon themselves to charge her that in May with no phone call to her or anything. A heads up would of been nice or maybe try the payment again the next day. WE WILL NOT BE BACK! THIS PLACE HAS CHANGED SO MUCH IN THE PAST YEARS!
Then my daughter has her pet on their wellness plan and for some reason the March payment didn't go through so they just took it upon themselves to charge her that in May with no phone call to her or anything. A heads up would of been nice or maybe try the payment again the next day. WE WILL NOT BE BACK! THIS PLACE HAS CHANGED SO MUCH IN THE PAST YEARS!
Lauren Grief
Feb 27, 2022
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Brought my dog here for to take a look at her itchy ears. Dr. Rodriguez was very rude from the start. She was speaking to me as if I didn't know how to care for a dog because she doesn't have every single vaccination. I've never had such a terrible experience at a vet before. This vet was accusatory and just overall very odd. I have two dogs who I love and take great care of. For this doctor to come in and treat me with 0 respect was unacceptable. Have been here before with my lizard and had a great experience so whoever gets Dr. Rodriguez, good luck to ya!