Town Center Animal Hospital

One star because I can't leave ZERO!! Brought our cat here due to lack of eating and gagging when she did eat. The first doc said possible lower bowel obstruction--give her fiber and fluid..?? Brought her back two days later (because it's obvious that's not what was wrong! And they weren't concerned about the 102 fever then either) where the next doc thought it could be a tooth infection (makes a lot more sense!) so kept her over night to hydrate her, watch her now 105 fever, and do a dental exam the next day.

Well the next day came and they put her under for the exam and no one knows what happened and all they can say is we weren't expecting that to happen but our cat CODED, never woke up and and is now gone. DO NOT TAKE YOU PET HERE!! Also, they nickel and dime EVERYTHING and their prices are the highest!! No one wants to explain anything price wise, it is what it is. Sure, I’m sure they would now that it’s all said and done and the reviews come out…. PLEASE take you babies somewhere else! PLEASE!!

I took my cat Noah in for an emergency visit and they fit me in the schedule. I didn't wait too long and Dr. Hammond was very nice. I can tell she really cares for her patients. I have recommended Town Center Animal Hospital to a few people and I will continue to do so.

I wouldn't take your pets here. Cheyenne west animal hospital is a bit of a drive but much much better vets and patient care. I took my kitten to be chipped and brought up that I thought he had ringworm. (He is a longhair, which after my own research it is harder to detect on long hairs) they brought out a black light to check and even though some spots were glowing I was told it was likely just dandruff.

I started breaking out in spots and brought him back to be looked at again, once again to be told it's nothing and not to worry. I voiced my concerns and was told they could run a fungal culture if that would make me feel better. Of course I said yes, but it takes weeks to receive results. I decided to take him to a new vet and in a matter of mins was told it was in fact ringworm, and was given medication to give him. Fungal cultures come back from both vet clinics and it was proven to be ringworm. Ladies were nice but it didn't feel like I was being taken seriously and they seemed to rush through checking him over for ringworm lesions which is why they missed it.

I spent quite a bit of time and money (also dealt with a lot of stress from the unknown/waiting) when it could've been taken care of in one appointment. I understand mistakes can be made but it would've been nice to at least receive my second appointment free considering this concern was brought up the first time I seen them and this was a recheck. They called to give me the fungal culture results and offered to do sulfur lime dips at their clinic. (Too little too late considering we've already been doing them at home)

I had to take my sweet chonky kitty due to her bad habit of eating plastic. They were able to get me in same day, and every staff member I spoke to was very helpful, and kind. Dr Hammond answered all of my questions, was very straightforward, knowledgeable, and personable. Not to mention patient as my kitty isn't exactly the most trusting. On top of all of that they are upfront about all costs, and are reasonably priced. Would recommend to anyone with a furry friend who needs some help

I've taken our 2 yr old rescue dog here several times now and every time the service has been excellent. The staff is very friendly, knowledgable and helpful and they treat the pets as if they were their own. Highly recommend.

I'm going back today with our family dog and remembered how compassionate and caring they were when we brought our 19 year old girl in to say goodbye. I would recommend them to anyone. Thank you for everything. In the time I didn't even think of leaving a review, it was so rough. You guys made it as good as possible.

This veterinary office is seriously the best. The office staff is so kind, clean and awesome. I bring my dogs for dog boarding and they take great care of them! My dogs are always so happy when I pick them up. They respond quickly if you email them and are always accurate.

There is no limit to the love and care provided to Allie (pictured) who was a rescue in bad shape, 60lbs, ulcerated eyes swollen shut with a blocked intestine needing surgery. This clinic and more specifically, Dr Pepper, brought this incredibly loving dog back to life and no one was paying the bills. What else needs to be said-

I've been bringing my dogs here for 15+ years. I could sense the high level of care and empathy the doctors have for animals by the way they interact with them. This empathy is also showed by the support staff in the front and back. My dogs are not afraid to go to the vet and that tells me they feel safe. They respond quickly to emergencies and also make room for services even when they are completely booked.

They know that our pets are family. Fees for services are affordable which truly helps during stressful times. My dogs have seen most of the Vets here but I usually request Dr. Pepper. Thanks for all you do.

I always share with pet owners how wonderful and affordable Town Center Animal Hospital is. The staff is realy sweet and caring. I will always be thankful for the Dr. Pepper for caring and saving my puppy. Also appreciated Dr. Pool for helping my family save money by informing me that my other dog wouldn't need such and such. I trust them with my animals and would highly recommend Town Center Animal.

I've been going to this vet for years against my better judgement since the first time my dog went in with bloody stool right away Dr. Pepper wanted to put him down. Paid a bunch of money and luckily we fought for alternate treatment. A year and a half later he's still here but the bloody stool came back, so again we went in 12/17/21 got charged a bunch again with the main recommendation being to put him down.

Now this time we did agree and Dr. Stewart told us call me any time tomorrow 12/18/21 between 9am and 5pm which is we did, four times and the reception stated the vet did not have time. All we wanted was to get something so our dog wouldn't suffer in pain while waiting for an at home euthanasia. This clinic could care less even telling us he might call later in the week. HELLO my dog may not even last through the night. If you care about your dog at all seek a second opinion these people don't care.

I think there is a lack of communication at this practice despite the many employees working at the time. Our appointment was at 8:30 and shots that should have taken 20min and another exam + an ear swab should have taken at most 30min. 2 hours later, when I asked what's happening with the ear swab, we were told the doctor left for an emergency and that nothing was being done since our dog was uncooperative.

When asking if we can assist with the ear swab they said no one was available. So we've been waiting for over 2 hours when we could have just left and come back. We were still charged half price for a half swab so there's that. We talked to about 5 different people throughout our visit and all recommendations were clearly paid for by Hills, a subpar food brand.

The minimal level of knowledge from the practitioners is definitely reflected in the consistency of the front desk and assistants. We originally came here from a friends recommendation but we are not coming back and not recommending them to do so either. If you decide to choose Town Center, make sure you clear your whole day and fill your wallet for the unnecessary procedures they will charge you for. I'm very disappointed and hope this review warns others before entrusting them with their fur babies.

I moved to Vegas 4 years ago and was in need of a vet. I tried neighbors recommend vets with no success then I googled vets in Vegas And town Center animal Hospital was the one of the things that popped up I. gave them a call they were able to get my three dogs in and have been going there ever since I am very comfortable with her staff and haven't been price gouged I would recommend them to anybody

Brought my dogs in for a teeth cleaning and was told they required a fecal exam at $29 each before surgery to ensure they were healthy and would not infect other animals. When I questioned the relevancy, they said it was required and would not perform the procedure that day without first having a clean fecal exam. When I picked up my dogs and asked for the fecal exam results they said they were not in.which means they did not know my dogs were safe for surgery they had already performed.

I questioned again why this test was even required. They had no rational answer. This seemed like a scam to defraud customers to pay for unnecessary tests. When my husband and I requested a refund of the $29 per pet for unnecessary testing they refunded our full vet bill for the entire procedure. They also left my shih tzu with blood on his fur and a scab on his coat with no explanation. We will not be going back.

The Vet we saw, Dr. McDunnough, was outstanding and we will continue to come back for her. We did not think the front desk staff was anything special but we did like our technician. The front staff could be a little more friendly and engaging. Maybe it's the masks; don't know if that makes a difference. Thank you for the care of our dog, Dr. McDunnough. You are an outstanding VET.

Love the care & fabulous service we always experience! My maltipoo Snow gets all shots here! Doctors & staff are wonderful! Highly recommend!

DR PEPPER CAUSED MY DOG TO SUFFER AND DIE. I took my dog in for nausea, vomiting, diarrhea, poor appetite, weight loss and lumps in his abdomen about 5 times between 7/30/21-9/05/21. DR PULLIAM told me after radiology and blood work everything was normal except he had slight narrowing in his spine. We then started medications and treatment for IVDD.

I came in for a recheck because he was not improving and I was told that these were just simply symptoms of IVDD (NOT TRUE). So I came in to see a different vet, DR PEPPER. She told me to stop the medication and lets treat his diarrhea first. Diarrhea improved, but my dog still wasn't eating, had low energy, dehydration and I brought him in for another recheck and asked her specifically to take a look at his abdomen because I felt lumps. DR PEPPER told me everything looks fine and that he's stable.

She suggested an ultrasound on 9/5/21 but not to be done by them, I was going to need to go to a specialty center and that specialty center was booked until Jan 2022. I called back and asked why they couldn't just do the ultrasound and I was told they weren't board certified and it would be better I go to a specialist. So I went to Durango Animal Hospital and saw the most compassionate, competent, and trustworthy vet on 9/10/21.

She immediately noticed the lumps in his abdomen and did an ultrasound right there in office and notified me of a MASSIVE tumor that had taken up the entire abdomen of my dog. The very next day my dog passed away due to complications from the mass. When I requested medical records and Dr notes I seen that DR PEPPER noted in her reports of a 5 cm MASS on 8/8/21 and NEVER INFORMED ME ABOUT IT.

She had me stressing, crying, panicking for a month because she couldn't tell me what was wrong with my dog. SHE LIED in her reports and stated that she informed me about the mass and that I declined treatment. When I found out about the false reporting, I immediately contact DR LESLIE STEWART who is the head DR. She told me unfortunately there's nothing I can do.

IF YOU LOVE YOUR PET DO NOT TAKE THEM HERE.

I loved by boy with all my heart, he was the most amazing thing that ever came into my life. When he first started showing signs of declining health I brought him here because I trusted them. I was lied to, and because of that my dogs tumor kept growing more and more with each recheck that they just brushed him off as stable. I truly believe my dog would still be here today had they immediately informed me of their findings. Instead they just let him suffer and die when we could have taken him into surgery to have the mass removed.

Best vet around. We took our puppy here since her adoption and they are great at explaining everything. They have boarding also and all the staff was amazing. They also never just sell you unnecessary shots, treats etc...it's all about the animal care

Best vet around. We took our puppy here since her adoption and they are great at explaining everything. They have boarding also and all the staff was amazing. They also never just sell you unnecessary shots, treats etc.it's all about the animal care :

Our rescue pup Zeppo recently had several procedures done here including teeth cleaning and a thorn removed from his paw etc. Staff is great. They call with very specific updates and explain after care thoroughly. I'm not sure Zeppo is ready to rush back but feel confident in their care.

They need more knowledgeable staff better communication better organized and they need more gentle care my poor baby couldn't walk after getting his anal glands cleaned and a bath they were very rough with him I will never be back there again

I love the level of care your team provided for my sweet girl. Its so nice to have a place to take her to where I can trust in every aspect from personal care, cost, and honesty. Thank you so much for doing what you do, and thank you Dr. Pool for putting my heart at ease before leaving for the day. Im grateful to ALL of you.

I highly recommend Town Center Animal Hospital. I called them because I was concerned about my dog's eyes and they were able to get me an appointment in less than 24 hours. They diagnosed his eye infection quickly and I left with a happy pup and the medicine he needed. All for less than $100. They called me a few days later to check on my pup and make sure the medicine was working which I really appreciated.

I can't express how grateful I am to Dr. Stewart. There is long story behind this but I will never forget what you did for Zsa Zsa. I have been taking my dog here for quite awhile and love the vets there. Thank you Dr Stewart and those that helped Zsa Zsa. Your front staff is awesome too.

I can’t express how grateful I am to Dr. Stewart. There is long story behind this but I will never forget what you did for Zsa Zsa. I have been taking my dog here for quite awhile and love the vets there. Thank you Dr Stewart and those that helped Zsa Zsa. Your front staff is awesome too.

They did an amazing job with or mamma cant and her babys she had to Hve a c section

My complaint complaint about Dr Leslie Stewart centers on how I was treated more than how the pet was treated, though there are questions about the treatment of the pet. I brought in my cat Ariel Monday to have his nails trimmed. He was feeling fine and had been fine for a long time. The next day after bringing him home he began to act sick, refused to eat, stayed in his box etc.

So on Friday May 15 I brought him in to the vet where I have been a client for 10 years. I do not know whether the services they charged me $282 for worked as he is still sick. However, I was very rudely treated by the staff. I am 77, have heart condition and other health debilities. They made me wait in the 90 degree sun for 45 minutes, then they wouldn’t take my credit card, said I needed to phone it in.

So I did but the girl who answered kept hanging up because she said she had other things to do. Finally they took the card number and I was able to get my cat. Then Dr. Leslie Stewart called me and said I was unwelcome to bring my cat back because I had called their girl an idiot. She did not ask me if I had done so nor did Stewart have any witnesses to verify the charge.

I do not remember calling the girl and idiot, but do remember the girl was rude hanging up on me and making me wait standing for 45 minutes in the sun in their parking lot. I do remember thinking she behaved like an idiot. Currently I have a sick cat and no vet, Stewart was very rude, nasty, and unprofessional in her treatment of me. She did not want to listen to my side of the story.

Her behavior is especially bad given the conditions of virus and the vulnerability of elderly patients to the virus. I might add that in past I have noticed a disrespect on the part of Town Center vet toward elderly people.

They really took care of my baby rocky, had reasonable prices, never tried to sell us anything unnecessary, and everyone there is very friendly!

They really took care of my baby rocky,had reasonable prices,never tried to sell us anything unnecessary,and everyone there is very friendly!

Love this place They treated my dog very well! Absolutely recommend

Easy scheduling, friendly staff and compassionate veterinarians make TCAH an easy choice for your pet's better health!

Dr Grogan is absolutely the most caring. vetenarian I have ever known. She loves pets and was so. thoughtful when my dog Bo crossed the rainbow Bridge. She made a very painful situation better with her kind words and caring. Thanks to all the staff for their support

The vets and staff at this location are definitely much better and caring than any of the other animal hospitals or clinics I’ve ever been to. It’s quite a drive for us to go there since it’s about 30min away from my place without traffic but it’s definitely worth it. I had to come back after a few experiences at several other locations close to me. I would certainly recommend this place especially Dr. Stewart!!!

I want to give a huge thank you to Dr. Ashely and her team. I recently had to bring my baby girl Spooky in to be cared for because she was very badly injured, unfortunately after many meds, and failed specialist attempts, we had to have her put to rest. The love that Dr. Ashely and her staff showed my baby girl, in her last moments meant the WORLD to my family.

She was a beautiful girl, and she is so GREATLY missed. Dr Ashley treated us as though we were family, and like she had known Spooky Cat her entire life. When I received the Cardin the mail from her and her team members it absolutely helped the healing process. Thank you all for the love, and kind words for us and our beloved Spooky Pookie. Thank you to the other vets here that have helped my grandma and I with Palmer, Mischief, and Mittens over the years. You are all wonderful. You will never loose my business. Thank you Dr Lavengco also for all the help, and love.

Everyone was so helpful and caring. My dog is a rescue - I'm her 4th (and final!) owner - and they completely understood that she was skittish and did all they could to make her feel safe. It was a fantastic experience for both myself and the dog, and I will be coming here for all of my pet needs going forward.

Being a military veteran i know clean when i enter a room. This place was dirty had animal hairs and bacteria all over the exam room. My dog left with a nasty odor from this place. I was also given meds not necessary for my dog. They only care about money and should be investigated and shut down.

P.S. youve either gotta have money to 💩 or be really stupid to fall for the overpriced BS. I hope someone with power can investigate this place, shut them down, and make an example out of them.

Great group of people, doctors, etc. We take all three of our dogs there and they're treated like family. Highly recommend them!

This is a true story. A mother and her 15 and 18 year old children take their beloved 13 1/2 year old dachshund to TCAH to cross over the Rainbow Bridge. The dog has had cancer and has been treated here including multiple surgeries. The dog was xrayed, examined and had blood work done 13 days before the date in question. On the date in question, xray shows that it is time and the dog is taken in the back to have the catheter put in. Allegedly, while inserting the catheter, the dying dog bit Dr. Kyle, who was not the treating doctor.

The family is never told that this occurred and the treating physician is never told that there is an issue. At some point, mom and children are moved to a quieter room where the procedure will be done. And the dog and the treating doctor come in and the broken hearted mom and children say their goodbyes to their beloved pet who is in mom's arms.

The treating doctor is in the process of inserting the first needle into the catheter when Dr Kyle tells a vet tech to retrieve the treating doctor from the room and she is whisked out of the room with no explanation while the family sits stunned wondering who would pull a doctor out of a room the moment a families pet is about to die. The treating doctor is then sent back into the room to tell the family that she has been told she cannot euthanize their suffering dog because Dr Kyle called animal control and they were on their way to seize the dog for a 10 day rabies quarantine.

This dog had hours to live and the family was then expected to wait for animal control to come take their dog and let it die in a kennel alone, scared and suffering. They didnt. There are no words to describe the shock and trauma this mother and children experienced and will forever experience. Dr Kyle said nothing to the family or to the treating doctor prior to calling animal control and then completely annihilated this family at the worst possible moment and deprived their dying dog of a peaceful, dignified death.

Please for the sake of your Pets, research All reviews on google and Yelp before taking your pet to Town Center Animal Hospital. We hate this place! Unfortunately, we are not the only ones who have had the "Cancer scare tatic" used on us. Like Matt on the previous review, my husband and I were also told our dog had Cancer when he did not. We regret more than anything our decision to trust Dr. Stewart.

She told us our dog likely had cancer and would need chemo or medication to prolong his life. She ignored pathology reports and records in which the Pathologist had stated that there was no concern for Neoplasia - which ruled out cancer. We trusted her to do the right thing and to provide us with the best options and most preventative measures, like medication first.

Instead she put our pet through an unnecessary and very expensive surgery, which left him with huge, sloppily stitched scars. The recovery process our pet went through because of her Assumptions was nothing less than heartbreaking. Our pet never had cancer or needed chemo or medications to prolong his life. Dr. Stewart failed our pet and us. It is extremely disappointing that in all her years of experience, she made such a huge mistake!

Furthermore Management is extremely unprofessional, condesending and lack any integrity and responsibility for their actions. We will Never recommend Town Center Animal Hospital ever!

I'm very disappointed with this clinic, I looked for a reputable vet around my area and decided to try TCAH. My newly rescued dog had an upper respiratory infection which I needed antibiotics for. I took him in for bloodwork just in case ruling out any other complications. The vet told me he had swollen lymph nodes and it is cancer so we should act immediately.

Of course hearing my new puppy and the word cancer I want to test and do what I can. Needless to say, it was not cancer. Now of course they wanted to do bloodwork and urinalysis testing, but they did not ask me what I wanted instead they scared me into telling me since it's not cancer he probably has organ failure. They ran many tests that I wasn't even aware of until I got the bill.

I finally didn't have an answer, so I went and talked to another vet clinic and my puppy was diagnosed with kennel cough. The new clinic felt so bad for the hundreds of dollars I shoveled out to TCAH that they gave me a free exam and round of antibiotics. I warn those who use TCAH! Although they have a very friendly staff, they over charge and over treat! Do not allow them to scare you into having more testing done.

I work with different Animal Rescue organizations and Town Center Animal Hospital is very good to us. Their Spay and Neuter rates are low and we need to save every penny to help as many animals as we can. Oh and their shots are only $10 each. The docs are all really nice too.

Very caring vets! Real clean and well organized. They are super friendly. They also made a follow-up call to me to check up on my dog after surgery the next day.

Words can't express how awesome this place is. I worked with them as a volunteer for the humane society for many years. Recently, I had to have my own kitty examined for a broken tooth. I don't have much money, so I called around to get the lowest price. Town Center was by far the most reasonable. Same goes for spays and neuters. You wouldn't expect it, because it's in Summerlin.

But they were less expensive than the Animal Foundation and Heaven Can Wait. Dr Ashley spent time making sure I understood what my kitty needed, and helped find a "donor" who anonymously paid for Loki's dental work. It was going to cost almost $1,000. I was going to have him put down rather than allow him to suffer. I can't say enough good about them. They saved my beloved Loki

Always happy how my dogs are taken care of. My girls are usually afraid going in but by the time Dr comes in & talks to them they calm down. I like that. I feel they know they are in good,kind loving hands.

I took my dog in and turned out she had a neck injury. All tests and results were done in such a short time. Dr Stewart was so caring and listened to everything, she was so detailed and thorough about the treatment my dog would receive. The staff and Dr Stewart are awesome!!

My baby Cupcake was in so much pain and Dr. Pepper took such great care of my baby. She even came in on her day off just to give me the run down on my puppies health after her surgery. Cupcake is so much better and I am so grateful.

Thank you from the bottom of our hearts! Dr Pulliam you are amazing. Thank you for taking such great care of Bella!! This is the best place to take your loved one!! Town Center Animal Hospital is the best!!

This review is long overdue. I have lived in Las Vegas since 2008. Since, I have had the same 2 dogs amongst other rescues that I have fostered, rehabilitated and adopted out. Over 80 with hands on. Which means I have frequently used Veterinarian facilities. Good Veterinarians come and go out of the city, and some practices either have amazing staff and bad medical team, or agreat facility but with crappie staff with mediocre doctors....

Town Center Animal Hospital is the whole package! Especially Dr. Stewart.

Words cannot express the trust and appreciation I have in her for my dogs that are my heart! Dr Stewart goes above and beyond any expectation. I am not discrediting anyone else's poor experience, but from what I have experienced, the facility staff, front, back, groomer, boarding and Dr Stewart have been phenomenal and cared for my dogs and even entertained my infant son when he was with me.

In fact, the front office remembered his medical battle and offered sympathy and cheer for the good day he was having. Dr Stewart has empathy and compassion. She worked with our family to get through my dogs health in a fiscally manageable plan. Thank you TCAH!

Words cannot express my gratitude to Dr. Charlotte Pulliman for her excellent, I mean excellent, care we receive ever time. She never rushes us and listens to all of our questions and concerns for our fur babies. Zoe has developed a heart condition now and without Dr. Pulliman's research and quick care our Zoe would be hot water. Through Dr. Pulliman diligence and care Zoe is back to her old self. Dr. Pulliman has shown the greatest care with our other dogs as well. Especially with Shawn when he stunk up the room, with his digestive issues, sorry. Again thank you Dr. Pulliman, you are a true blessing from God.

Highly recommend Dr. Lavengco at Town Center! He is extremely knowledgable and caring and always takes the time to explain things to me - and most importantly, he shows my little guys love and tries his best to make them feel comfortable. They are usually scared at the vet and obviously can't understand why they're sick or in pain or why they're even there, and I find he talks to them and really tries to comfort them - even showing them medication or instruments before just doing something.

As far as I can see, he and the rest of the staff respect the animals they work with - and they understand how stressful it is for the puppy parents too - even when we ask a million questions! I know my 3 little ones are in good hands with him and everyone here.