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South Hill Veterinary Hospital - Larson Gary P Now it's easier to access your pet's records, refill medications, and request appointments all from our app!. This week, we celebrate the frontline workers of our practice, our Client Service Representatives! We are so incredibly proud to have a hard-working team that provide compassionate and personalized attention to each and every client and their pets. We couldn't thank them enough for how much dedication they put into their work, but we hope the many goodies coming this week will provide a few smiles and full tummies!
Services
Whether you come to South Hill Veterinary Hospital for a basic check-up, an extensive medical procedure or to board your animals in our state-of-the-art boarding wing, you will receive the highest quality medicine and customer service. This combination has been the secret to our success over the years.
We offer a wide variety of medical care including annual wellness exams, preventative care, vaccinations, senior pet exams and of course, diagnostic and therapeutic care for pets that are ill. Our surgical suites are equipped with a laser machine as well as the latest anesthetic and monitoring devices.
Reviews (16)
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Rambo
May 24, 2022
I had been using this vet for 8 years. boarded my dog with them for 10 days. when i returned to pick her up, she smelled like urine all over her head as well as her bedding. she ran out of calming meds the day b4 i got her but no one let me know that had happened nor given her the meds the last day she was there. she was not given her chew treats or her daily supplements as writing down by their own staffing agency.

I spoke with management to be told it will be a learning experience for them and they responded with we will refund your deposit for a future spay and canceled my next boarding appointment. I will no longer bring any of my animals here.
Dolly Green
Mar 17, 2022
Would give less stars if I could. Overcharge and would name things differently so you wouldn't catch it. Lied constantly and would get a different story from different staff members & doctors. Drug things out when my pet was in critical condition. I don't think they have any compassion left at all. They send out a sympathy card to make it look good. Pretty sad that a veterinary has come to this.
K. Yeaw
Mar 12, 2022
My experience interacting with staff members here has always been pleasant. We use them for vet & pet sitting services. Prices are good. My frustration has only been recent now during covid times. It is agrivating to me to have to sit in our vehicles the entire time with no cell service & no wifi available. The staff is aware of this issue & seem to also be frustrated.
Carrie Compton
Mar 08, 2022
I wouldn't even give 1 star if I had the option not to. I have to put my cat down after 18 years and she had a massive seizure so I call to try and get her in. When I told the lady there I could not get in when she told me I could due to being a single mom and no way to get there she told me in a very cruel tone, "Well do you really want to make her wait that long?" Meaning wait until the following morning to bring her in.

I just watched my baby have a seizure and had to make the hardest decision to put her down and she says that? I will NEVER go there again and I highly suggest that others find another place to go.
Cheyanne Farr
Feb 25, 2022
I've been going to South Hill Vet since the 90's, and remember when it was just a little office before they expanded and built the 'new' facility. I absolutely love South Hill Vet, the staff and doctors are great, truly care, and are so patient. They are clean, top-notch, and take great care of our animals. I highly recommend them, and can't imagine taking my animals anywhere else!
Bobbie Matters
Feb 14, 2022
What a joke! Had our third girl cremation here. This time it was so unprofessional. The day of they told us no paw print kits. REALLY so I went and bought one. Took it to them they still charged us the same amount. Excuse me I supplied my own kit. It looks like a child did the prints. GUUURRR So happy to be done with this vet. Signed un happy pet mom. oh not to mention the cheap tin box the ashes are in.
Penelope
Jan 27, 2022
I have never given a bad review in my life but I felt if I could prevent someone from the heartache that I experienced going here, it's vital. When my cat was ready to pass away, I brought him here in hopes that he would be treated with respect and comfort as well as myself since I had this sweet boy since I was in elementary school. I was treated coldly, as they seemed more preoccupied with getting my payment for the services then actually providing the service that was needed.

After I paid, since that was more important to them, they weren't patient enough to let him calm down before pricking him and he wasn't even rambunctious or anything he was just scared and restless. I know my cat and they could have given him a moment and warned me of what they were doing so I could hold him and give him comfort. I was hoping to see him peaceful as he left this earth and instead I saw only fear as his last moments.

This may sound very dramatic to some people as I know others have had worse experiences losing a beloved pet. However, I've had my sweet boy for 18 years and he was more than a cat to me, he was my family. This is the last place you would want to go in your last moments with your best friend. But I can't leave his memory full of sadness, I know he is peaceful now and not in pain and that is truly all that matters.
Sean Allen
Dec 19, 2021
Very caring staff and are working with us until we have the full amount to have our kitty tended to, thank you to the staff for all their help trying to get him all fixed up from his battle with a raccoon
Jonette Bryant
Dec 11, 2021
South Hill Vet graciously walked me through putting our family pet down. This was one of the hardest things I've ever had to do. From the way they handled me on the phone calling in and asking questions about what would be best to coming in with our pet and putting him down they handled it with such grace and compassion. I am SO thankful and impressed and would recommend this hospital for all who are in the same situation. The doctor and assistants we so supportive, and understanding of the heartbreak I was going through.
Hayley Mays
Nov 27, 2021
Well I would've liked to take my cat here but somehow they aren't taking new animals that aren't already in there system so I don't understand how they are a vet.
CindI Louwho
Nov 17, 2021
Thank god for this place! They were able to see my poor boy and get him some help ASAP, My Bernese mountain dog had a pinched nerve and had been in pain for a week, i even tried visiting ER but they've always had a 10hr + wait time. Such a caring place
Will B.
Nov 16, 2021
This facility has provided compassionate and knowledgeable care for my family's pets for the last decade. Diagnosis and treatment plan options are explained in a comprehensible manner and include cost/benefit analysis when appropriate. We look forward to bringing our pets here for treatment as needed for another decade and beyond!
Kim Thi
Nov 05, 2021
Useless. This vet and every other vet around Lakewood and in the entirety Of Washington. If you've just moved here because of the military or new in general, you have 0 vets in sight willing to help Yea they have a spay and neuter for fixing but if your cat is sick then you're better over going in debt at an emergency vet if they'll even take them.
Jim Dodson
Oct 20, 2021
We had to put our cat to sleep. They were very compassionate throughout the whole procedure. Allowed us enough time to say our goodbyes. Gave your a sedative to help comfort her cause it was hard to find the vein. They made a caster of her paw and sent us a very nice card. We have used them for 21yrs for all of our pets.
Eileen Bennett
Jun 03, 2021
I was a client at South Hill from 2016-2020 with two different dogs and when I moved away from the area I was so sad to leave this practice! South Hill helped me through the end of my dog Mary's life (and all the struggles that come with caring for a senior pet) as well as the beginning of life care for my next pup, Tahoma. Between both dogs I felt like I was always getting the highest quality care.

The veterinary staff did an excellent job when it came to continuity of care. Even if multiple doctors helped with a case I could tell they did chart reviews and I never felt like they didn't know my pet's full history. Techs, as we know, are the backbone of any veterinary practice and I felt that the tech staff at South Hill was top notch. I worked a job with weird hours and as a single person I often needed drop off appointments for my dogs.

I was thankful the staff could accommodate this for me. They also often went the extra mile with little things. For example, on more than one occasion I picked my dog up and found they had done a nail trim without charge. Another time I was leaving town and needed a vaccine so the techs found a way to sneak me in with enough days before I left just in case he had a reaction. Overall, I was extremely satisfied with my experience at South Hill Veterinary Clinic.

I loved that they were open 7 days a week. They are a little pricier as far as options go in the area but the care my pets received was worth it! Thank you, South Hill, for giving me peace of mind for Mary and Tahoma!
Teri Clark
May 10, 2021
Our super cool cat Ricky who can sit and shake like a good boy has been going to South Hill Vet since we adopted him at 8 weeks old, he is a year old now. Everyone there are very knowledgeable and kind. We have always had very good experiences there and they have reasonable prices. We just had Ricky neutered this week, we all had a great experience, I mean as well as to be expected. Ricky's cute little fuzzy balls could be better of course lol Anyway, I recommend South Hill Vet. P.S. It looked as if our precious Ricky gave them a bit of a tough time with the boxing up to go home but they were kind enough not to mention it