The R.E.A.C.H. team considers your pet's well-being their top priority. Our commitment is to exceed the expectations of our patients� families and to treat your loved ones with respect, dignity and unsurpassed care. By advancing the quality of medicine we create hope, reduce pain, and assure continual care in an environment where your pet is never alone. We are dedicated to working with your primary care veterinarian and advancing the quality of veterinary care in western North Carolina thus improving the health of all of our pets.

As the only hospital in Western North Carolina strictly dedicated to providing veterinary emergency medicine, our doctors and staff are trained and experienced specifically in emergency medical care. We are prepared and equipped to handle both minor and the most critical emergencies. Upon arrival to our facility, a R.E.A.C.H. doctor will examine your pet and will provide you with a health care plan based upon the best treatment for your pet's medical condition. Throughout your pet's visit our compassionate staff will work hard to provide comfort and constant attention to the needs of both you and your loved one.

Our goal in providing the best emergency veterinary care possible, is to create an environment where our referring veterinarians and clients feel welcome, cared for and respected. Upon discharge from our hospital we will provide you with the appropriate information needed to further care for your pet's needs. It is R.E.A.C.H.'s policy to forward your pet's medical record to your primary veterinarian to facilitate the continual care of your companion.

Contact Details

  Website
  Person Dr. Randy Wetzel
  City Asheville , NC
  Zip Code 28806
  Address 677 Brevard Road
  Phone Number (828) 665-4399

Business Representative

Dr. Randy Wetzel

From Pittsburgh, PA, and a family of six, Randy graduated from Northland College in Ashland, WI. After receiving a bachelor's degree in biology and chemistry, he went on to study at the University of TN College of Veterinary Medicine. His first year as a graduate was spent in small animal general practice. He has since focused on emergency medicine and has been one of the overnight doctors at R.E.A.C.H. since 2000. His interests include biking, backpacking, and environmental issues.

A compassionate and skilled doctor, Randy is an asset to the R.E.A.C.H. team and a mentor for technical staff members. His motto is "Work hard, play hard, and never, never, never, never give up." (Winston Churchill)

Products & Services

Our Services

Our Services

R. E. A. C. H. is available for emergency animal services from 5 pm to 8 am Monday thru Friday and 24 hours on holidays and weekends. Our mission is to provide the highest quality emergency veterinary care in a professional and compassionate manner. We provide care for trauma cases and supportive care for patients transferred from area veterinary hospitals. It is our policy to have owners transfer their loved one to their regular veterinarian for continued treatment the next business day (excluding weekends and holidays) . We offer a full range of services, including but not limited to:

After hours emergency and critical care facility
Fully staffed with skilled & caring veterinarians, technicians & client services staff specifically trained in emergency medicine
Continuous patient monitoring by doctors and skilled staff
Specialist Consultation via Telemedicine
Advanced emergency surgeries, etc.

Thank you for taking the time to learn more about our practice and how we can serve your needs. Please take a few moments to view our website. We hope you can find everything you looking for.

  • I would recommend this business

I had to bring my dog Pua to REACH on an emergency basis. The nurses and doctors showed nothing but compassion starting with my frantic phone call. The protocol they have in place because of COVID is excellent and well thought out. I feel blessed to have such a team in my community. Thank you all for your dedication.

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  • I would recommend this business

Our beloved Jera presented with symptoms of GDV. We called in prior to arrival and were met with immediate response. Jera was in acute distress and also developed a severe heart murmur due to her condition. The preoperative diagnosis and procedure were discussed with us in detail including risks, and she was rushed into surgery. The surgeon performed a gastropexy and splenectomy on Jera and saved her life. Postoperatively she developed more problems including a heart arrhythmia, anemia, low protein levels and the outcome did not look positive. The surgical care team took immediate action and implemented a plan to reverse her problems. This was in no way a routine case. It was incredibly stressful for this team but they did not give up. Their love, education and experience prevailed and Jera made a complete recovery. These incredible people are totally responsible for the life of Jera. They are responsible for us to see her enjoying life and being with us today. We are forever grateful for everyone at REACH that cared for Jera and touched our hearts. The surgical team and all supportive staff delivered the best holiday we have ever experienced. They did not give up, they did not rest and they loved her. Our deep appreciation is forever with this incredible staff.

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  • I would recommend this business

Staff was warm and friendly... they took exceptional care of Libby. They explained everything at each step of the process. The Vet was warm and kind and took the time to discuss the possibilities and answered all my questions. I would highly recommend Reach Veterinary!

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  • I would recommend this business

Efficient, compassionate, knowledgeable and readily available during a time of crisis. We are thankful for every extra minute we get with our pets and REACH is always there during our time of need.

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  • I would recommend this business

I was told they were good but very expressive well my experience with them was they were awesome caring compassionate towards our fur baby and price was well worth it. I would definitely recommend them to anyone they are great !!

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  • I would recommend this business

Our cat, Tom Tom was badly injured just before Memorial Day. I called in before arriving and was given excellent triage advice and upon arrival Tom Tom was immediately taken to receive care. The techs and vet were absolutely amazing, professional and very well organized. Tom Tom didn’t make it however we feel so blessed to have Reach and their staff available in critical situations like this one. Thank You Reach !

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  • I would recommend this business

The staff, surgeon, and Dr. Wetzel and Dr. Bentley were incredible. The were all compassionate and kind. They weren't frustrated when I called every 2 hours to check in our sweet boy. We greatly appreciate their honesty and bedside manner above everything else. They made us and our sweet baby Kai, very comfortable as he went to sleep for the last time. Thank you from the bottom of our broken hearts for making his time with REACH comfortable.

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  • I would recommend this business

The staff here are so very kind and understanding. They empathize and provide comfort but do not sugar coat which I really appreciate. They are welcoming where other veterinary practices were not. I will be forever grateful for how kind they were to me and how gently they helped my baby cross over. Thank you.

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