Pioneer Animal Hospital

All of the personnel were pleasant. They treated me and my dog great. They resolved all his problems. He is not the easiest dog to handle but he came out stress free. I would recommend them highly.

My chihuahua was dying in my arms and I couldn't get him across town to the other vet without him suffering. We got him to Pioneer and they helped him immediately end his suffering. Including creamation, and everything. We are going to try to switch our other pets to Pioneer now. Thanks guys for everything. Cory

I was glad to get an appointment and people are nice. I think vet costs are high in general. I just wish he'd have explained the costs of treatment for my first dog before putting her name on the medication. That way I could do what I could afford. Vet costs can get high when you have two dogs. Also I absolutely do not like my dog getting examined in a different room than I am in.

They take them in a different room to do the examination. How does the owner know they have been examined at all? If the doctor comes back in the same room with you anyway, "how does this have to do with Covid?" It all was pretty strange. On the second dog, they helped with the cost situation which I did appreciate! But I was still feeling upset from the first dog at the same time.

I kind of felt like I came in for one thing and he found ten other things to charge for. We all want to do what's best for our dogs and don't mind paying for them to be healthy. But for some vet care can mean not paying other bills or getting behind.

Excellent service for my emergency. Was very very accommodating. My sweet Jax(snorky) couldn't walk or relieve himself. 7:45 am( before Business hours) they accommodated us!. Made no promises to treatment, yet they took him in. I had been to two animal hospitals prior and was turned away. Now just 2 days later back to normal. Bladder infection. Praise the nurses and Dr Dr. Wood!

My furbabies have gone to this clinic since moving to Leavenworth. Very caring, compassionate and professional. Thank you for the awesome care!

First time ever using this facility. Was able to get an appointment within a few days. This was important when you need to get your pet seen. A little bit of a drive but good road.

I wish I could give 0 stars. I took my cat in on 7/6 for difficulty breathing. Dr. Wood told us it was stress and that we needed to change our home arrangements. I told him I did not think that was the cause as we had her for 11 years and know what it stress and what is not but he seems very convinced. He told me to do the things he suggested and bring her back in 3 weeks.

She died 3 days later after being rushed to Blue Pearl emergency clinic because she could not breathe. The vet at Blue Pearl told us she likely had throat cancer and said they could feel a large lump in her throat. That lump was closing off her airway. I could go on and on. Please don't take your animals here. I feel like he couldn't care less. He didn't listen to us and apparently did not examine her throat otherwise he would have felt the lump.

The entire staff was great! Dr. Wood is awesome, my dog doesn't freakout prior to going in as she did at another vet. My dog is a big part of my family and I completely trust that she is treated well. Thank you for taking such great care of my baby!

Dr. Woods and his staff are the best! We have taken our dogs there for many years. They are always willing to listen to you and give helpful feedback. I highly recommend Pioneer Animal Hospital!

My dog is a challenge for vets and is very touch sensitive. Dr. Woods and his staff have been more than accommodating and understanding of my dogs needs. They also have well out of their way to meet his needs which puts me at ease. Not only that, but despite the extra needs and attention my dog needs, Dr. Woods still charges a fair and reasonable price.

During the challenges brought forth with COVID and the regulations that businesses have to follow, Dr. Woods took extra measures to help get my dog in for his appointments. Dr. Woods is a very personable vet as well and does a great job explaining the medical issues in an understandable manner as well as still being emphatic. I would recommend Pioneer Animal Hospital to anyone. I appreciate all that they have done for me and my dog.

I took my kitty fur baby 9+ yo to figure out an issue. I found their services very professional. They had curbside service, and everyone was cheerful and positive. My fur baby is fine, and I know to call Pioneer Animal Hospital if she needs care.

I ended up here because my regular vet was booked solid on a Saturday, and my newly adopted 10yo cat desperately needed to be seen. Starting with the gentleman on the phone, I was treated with an extraordinary amount of professionalism and courtesy to include being greeted at the door and immediately escorted in the exam room. I was so impressed to see that dogs & cats get different entrances, waiting areas AND exam rooms which must feel like such a luxury for my nervous cat who doesn't love dogs. Dr.

Wood was excellent to both me and my cat, picked up on a few things that were missed by my regular vet only 5 days prior, and answered ALL of my questions, which was a lot. He spent more time educating me than any vet has before. The whole staff chatted with me about their own cats, which was cool. I am so grateful and will be taking both of my cats to this office for their routine care from now on. Update: I would like to update this and add that since my initial encounter here, I have faced many challenges with my cats to include having to euthanize one due to cancer, and very frequent urinary issues with the other.

I also board my cats here whenever I travel. I have always been treated like the most important client of the day even though they always seem so busy, and they are just so good to me. Every situation I have faced has been handled delicately yet Dr. Wood does not dance around anything, he is straightforward and professional while showing an incredible amount of compassion.

He helps me make tough decisions by "talking things through" and welcomes me to come back or call if I need to talk it over again. All the staff seem to genuinely adore my animals which translates to excellent care all around. I am so grateful I found this place and I will be so disappointed when the military moves me again and I have to find a new one; they will be a tough act to follow.

I’m so very impressed with how everyone at Pioneer Animal Hospital has adapted to the need for “contact-less” service! Always cheerful, helpful voices by the staff when I call. Polite and careful team members who came to my car to pick up Percy and return him to me. Dr. Wood - you took so much time on the phone to discuss Percy’s care, take X-rays, then call again to discuss findings and offer suggestions.

It was a great conversation - both relaxed and focused. I truly appreciate everything you & your staff are doing to provide absolutely top-notch care for our pets during this challenging time! Thank you from Percy and me!

I'm so thankful to the well inform associate behind the desk and Dr. Wood!! Thanks to both of them my kitten is feeling so much better!! My kitten came from a shelter and he has had a rough time with his stomach. Two different places treated him for worms even though he tested negative. We also tried different foods. Neither helped. I stopped by Pioneer Animal Hospital to talk to them about what my kitten was eating to see what could possibly be wrong.

The lady behind the desk was so helpful! Once she answered a few questions with so much helpful information, I asked several more, lol, she was so much help before getting into our appt. My kitten didn't feel well for about 2 months and I could see a complete difference in his bottom and stomach only a few hours after visiting with Dr. Wood. Thank you!!

They take such good care of my buddy. They know I
Am on a fixed but they don’t treat me like it. They work with me. I am grateful. It’s hard when you get old. Can’t work and you are lonely. My little doggy is my best friend. Thank you to them for caring for him.

I’ve been taking my babies to see Dr Wood since we moved here in 2016. He’s been very informative, patient and kind. My husky has seizures and he’s been very helpful getting her on medicine and making sure it’s working. My other pups don’t have as many issues but still see him regularly. I wouldn’t choose another vet in the area. Also his staff is amazing, especially love working with May she’s great!

This is the best vet we have ever had the pleasure to work with. Dr. Wood is patient and thorough. The staff is always extremely kind and caring. They are prompt and treat each pet, and owner, with care and respect. I would highly recommend them to everyone.

I've never met a more disappointing vet than William Woods for cats. He doesn't show care when answering questions, doesn't offer preventative care and quite frankly doesn't seem to care. With our new vet, we can call anytime and get answers from actually speaking to the vet 1:1, or feel confident in taking our cats in anytime. At Pioneer Hospital, we weren't given enough attention, no dietary advice was offered, and we didn't even discover one of our cats had high calcium (now resolved thanks to new vet recommending we change diets) until changing vets.

On many occasions, I mentioned stress in our multi-cat household. He just said such things were normal, etc. On the contrary, we should've purchased Felliway diffusers which our current vet recommended. They are in use and very effective. He also didn't seem to care about our cats being upset or responding to things and just mentioned, "They will get over it." On the contrary, our present vet is knowledgeable and has given great advice.

I strongly recommend finding another vet. I wish I would've never taken my cats here. You're absolutely in the wrong profession, William. Please open your heart up to actually caring about animals if you choose to remain as a vet.

Dr. Wood and staff are friendly and amazing. I came in with a very sick dog. Dr. Wood took his time looking over our dog and asked lots of questions. Once he figured out what was wrong he took the time to explain what treatment would look like and then gave me detailed written directions. The front desk staff made sure I received all the coupons possible to make this expensive trip a little more economical. great experience and we will be back again!

Can't say it enough how very grateful we are to have Dr Wood as our Veterinarian. He has been our Veterinarian since we got the girls a little over 4 years ago. He sees them monthly as 1 of our dachshunds requires a monthly shot. He has treated everything from emergencies to all their routine exams and vaccinations. He is through and always explains everything very clearly.

He is lucky to have amazing staff to support him. The front office staff, Aaron and May always handle calls, appointments and our concerns as though our girls were their own. They are professional, friendly and go out of their way to help us. We don't interact with the behind the scene staff often but when we do, they are equally impressive. Russell and Ben thank you as well.

I especially have to commend Aaron as he has on 2 occasions this year been our support on emergency situations. He even stayed late one evening to walk us through what we needed to do and to make sure we got the help and support that we needed to take care of our girls Schatzi and Bella. A huge thank you to Dr, Wood and his entire and his entire staff!