Morton Grove Animal Hospital is a complete service facility providing superior care to our patients. Our team is committed to assisting you earn the knowledge you need to make informed decisions for a lifetime of wellness for your pet. We treat your pets as part of our family!
|City||Morton Grove , IL|
|Address||9128 Waukegan Road|
|Phone Number||(847) 965-4010|
- I would not recommend this business
- Old & never changing. Predictable.
- Customers need to coordinate services.
Started going yearly to MGAH beginning in 2000. In 2007 for a wellness exam, I informed the vet that my cat had been chewing his rear leg. She gave me a spray and told me that cats tend to self mutilate when they are bored. It was later determined that he had a severe bacterial infection and required AMPUTATION of the leg. I made the current owners aware of this event, with no response. In my opinion, this is not the way to run a business or treat LOYAL customers.
Business owner response:
The doctors and staff at Morton Grove Animal Hospital were sad to hear of this case. Dr. Olsen left Morton Grove Animal Hospital in 2007, prior to an ownership change in 2008, and we were unaware of this series of events until the owner contacted us for records in 2011. Until this time, the owner seemed pleased with our cooperation in all of her requests. We have again attempted to contact the owner, and will continue to do everything we can to help resolve this matter to the client's satisfaction.
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