Madera Animal Hospital

Spent $600 just for them to tell me they don't know what's wrong with my dog's eye. I ended up doing my own research which is what I should've done in the first place and within minutes I found out what it was.

We're long time clients and are always greeted by the friendly, caring staff. Dr. Dhillon has been taking excellent care of our senior citizen Butch.

The veterinarian explain to me in detail about the bloodwork my cat had, and I asked for a print out of his bloodwork that way I can keep my own records. I really appreciate the staff they are very caring, and the veterinarian is very thorough.

Critical: Professionalism, Quality, Reliability, Value Please do yourself the favor and go to the vet on schnoor they are affordable and offers more then this vet will ever have. Not to mention they also have better customer service who will not give you attitude. This vet will turn you away if you recommend or ask questions about their work. And tell you to go elsewhere.

They were awesome, very helpful, compassionate and caring when we lost our dog Obie

This is the best Vetenarian and staff by far I have ever been to. Unfortunately, our baby boy Lucky was very sick with Lymphoma cancer and we had to put him down. The Vet and all his staff were so good with us and our fur baby I highly recommend them if you are looking for a caring Dr and staff this is the place we will forever be grateful to all of you at Madera animal hospital God bless you all! The Castaneda family.in memory of ""Lucky Castaneda"

I've spent well over $1000 here. I only came here because all the other vets had no appointments and the gentleman that worked there was super nice! So anyways my basset hound had gotten stitched 2-3 times and put under unnecessary anesthesia due to lazy stitching ( photos of when he came out their office attached ) and they still insisted I get him stitched again! well I decided they could just wrap him up for me and I'd continue his treatment MY way he ended up healing up when I looked after him and tried my methods this vet office is only looking for your money.

They lied to me and said my other basset hound had an ear infection when she only had dirty ears. On top of that they've given me medical advice over the phone multiple times but when I asked if a product was safe for dogs they insisted I go in for an appointment! Spend money to know if a product is safe neem oil to be exact. That's crazy! So instead they got their feelings hurt acted like teenagers and sent me a letter stating they didn't want to do business with me which is fine because I haven't used them since early 2021 due to their laziness and excuses to charge you. Don't breathe near their office you might get charge $50 per breath.

We had a very sick cat on a Friday afternoon and brought her in and the doctor came out to the car and talked to us. He was very compassionate and helped us decide what needed to be done. Our cat got surgery and is now healthy.

This is not a complaint about any covid rules. This complaint has to do with staff or doctors following up. Nobody calls about the prognosis. Nobody in the office gets back to you. Nobody calls you about the arrival of the medicine to their office. Like someone else said your left guessing what you should do next. My cat was taken in for a general health check up on a Wednesday.

The bill for that day was $585 dollars. I was told to pick up my pet at 4:00pm and the doctors would tell me the prognosis. I waited in the 107 degree car until 4:20 and called them only to be told the doctor would call me the next day. Thursday morning I waited and waited until 11:00am. I called the doctors office to see if what were the lab results and they told me he had diabetes and would check their stock of insulin or order the medicine.

They told to go in the following day to show me how to inject the medicine into my cat. I waited all day Friday for someone in the office to call me and schedule the how to session about injecting my cat with insulin. It's Friday 5:00pm their closing time is 6:30. It looks like I will have to call again I don't think they want people showing up at the office any time of the day with all this covid rules that I would like to respect and follow. Edit: The review above was wrote in a difficult time.

The veterinarian was able to call me in a timely manner. My 14 year old cat was diagnosed with diabetes. After a few months of injecting insulin (the vet techs taught me how) he has now leveled out. He is starting to look healthy again. Thank you Madera Animal Hospital.

Very quik a gentle with my doggy n lil pricey but its for my doggy health good service

Staff is great! super nice and they truly care for our fur babies!

The entire experience is as good as any vet could make it in times of COVID. The whole system is so easy that I don't think we should ever go back to waiting rooms and people doing walk-ins. Every time my animals have been returned to me after their visit they are calm and comfortable. Madera Animal Hospital is a place for people who love their animals and want to see that they get the best care possible.

This place is magnificent! A few years ago we had our dog get an infection on the back of her neck due to her getting into that trash that had spicy food in it that irritated her skin. She ended up with a very bad injury and it scabbed and was purple with pus. It would bleed and so we decided to take her here. The doctors were EXTREMELY caring and they made sure our dog was comfortable and that she was happy.

They ended up giving us her medication and they put her in a cone to help. In 2 weeks the scab healed nicely and she was so happy. Those doctors always make sure your pet is comfortable before they take them to the back to check them and they always come back with a happy tail!

Made an appointment for 3:00 for my dog to get checked out since his time is near. We just wanted to check if he was okay and not suffering inside and get some medication so that he isn't so depressed. We waited in the hot sun in our car for 40 minutes longer than we were supposed to meaning they ended up treating my dog at 3:40. If they are going to schedule an appointment can they at least keep their word or tell us when the real appointment is coming up. Unbelievable

We just moved to Madera about 4 months ago and needed to find a vet for our goldendoodle named Copper and we decided to give Madera animal hospital a try and good friendly staff and great doctors there to answer any questions needed for your pet and their health. Thanks for your help will be using them for our pet.