Lincolnway Veterinary Clinic

I love taking my pets here. Yes, it is on the higher end, price wise, but everyone is so knowledgeable and kind. The system they use is also incredibly efficient.from setting up appointments, confirming appointments, checking on your pet a few days later, etc.it is all so wonderful and appreciated!

After scheduling an appointment for my dog, I received multiple reminders prior to the appointment all of them mentioning that you must wear a mask while in the building. When I arrived wearing a mask, none of the front desk employees were wearing one. When I asked why, they told me they lifted that mandate last week. When we were moved to an exam room, the tech began asking questions regarding my dog's visit.

I said I had filled out the emailed intake form they had sent the previous day with all this information. They said they must not have received it. The care my dog received was adequate for the problem but I felt the attention to detail was lacking.

Staff and Dr were very loving and gentle with my beloved cat Marley, who unfortunately had to be euthanized. Every effort was made to help ease Marley and myself through this difficult situation. I am grateful, and appreciate the care we both received. Thank you

When I moved back to Indiana my first choice was this business. Dr. Headley and his staff always take excellent care of my dogs and cats. My dog adores them. You get what you pay for is very true and this is an excellent place to bring your furry family members.

I want to start with how amazing the staff is at Lincolnway Vet Clinic. Kind, caring and honest. We had not taken our indoor cats to the vet in years. They were so understanding, answered all of our questions and gave us information on our senior cats. Thank you for having such an amazing team!

Dr. Arnold took his time with me, answering all my questions in a very informative way. The whole staff should be commended. I would highly recommend this clinic for the sincere care they show to the animals and their owners

First off, I should have went my separate ways when they ripped me off on a "PUPPY PACKAGE". They failed to mention that it self renews and they charge you monthly for services not provided! But I liked the Female Veterinarian, she's very smart, and very professional. I liked her so much I overlooked the behaviors there for far too long. But the staff there is simply unbearable.

They create so many conflicts with customers, and refuse to take ownership in their unprofessional attitudes. Not to mention you better not even leave the parking lot to use the restroom or it's additional charge! They actually are watching you wait! I know I'm not the only person that has issues with the staff. I noticed the last time I was there they had posted notes all over the walls stating if you complained about anything you would not be allowed to return. WOW!

The OWNER should wake up and ask why are all these conflicts occurring. Maybe the owner should record the calls, and actually listen to how the customers are being talked too! NEWS FLASH! It's the lying, conniving, narcissistic Office Manager, and the emotionally fragile people they have answering the phones! When I bring MY PET to you to be cared for, I expect to be respected, my complaints listened to and addressed, and to be made aware of all procedures, and why!

Not at this place, the notes on the wall clearly state your not allowed to have an opinion or say in your Pets care. You had better not question the Pet Gods! I've taken my pets elsewhere, and paid an additional erroneous $70.00 charge for nothing! Enjoy that last rip-off, I'll never be back, and I will tell everyone I know not to ever go there.

The staff at Lincolnway has always treated my animals so well. My first time going was when my dog had a stroke and had to be put to sleep. Our normal vet wasn't available but when I called and explained the situation they worked him in right away. Their kindness to him and me during this time was so appreciated. They were so gentle and caring with him.

When I adopted another dog shortly after I decided to continue going there because of how well we had been treated during that difficult time. I drive almost a half hour to get there and there are closer vets, but I continue to go there because of their great service. They are so caring and kind to the animals!

Took my almost 4 month old puppy in for stomach issues and I feel like the staff took me seriously when explaining what was happening. Everyone was really friendly and able to answer all my questions. My puppy is not scared of going which is a plus! I love that they follow up the next day to see how things are going and they really do care about the animals they see.

We love Lincolnway Vet! The staff, doctors, and nurses are all so kind! As new dog owners they really put us on a great path for our pup and his needs. Thank you Lincolnway Vet! Our goldendoodle Gilmore loves you and we certainly appreciate you.

Been taking our pets to Lincolnway Veterinary Clinic forever. Since I was a kid. This place loves pets. Trust me. The Docs and Admin staff our the nicest people I've ever met. Give this business a try. I wouldn't go anywhere else. They love pets as much as you do!

The doctors, tech's, and staff are wonderfully friendly and knowledgable. The office is clean and has an inviting atmosphere. It's worth the almost hour drive we make to know we and our pets will be treated with care and respect.

We are absolutely blown away by the care we received here. We had a very unfortunate diagnosis of lymphoma on our 6 year old dog. I will never forget how the doctor worded it. She said we “would take the journey together,” and we did. The entire staff helped our girl have a comfortable life right up to the end. And the emotional support that we, her family, got was a God-send. It was a very trying year for us in many ways; we said too many good-byes. This clinic cared for us all.

Called them with an emergency and they were nice enough to let me bring my dog in even though she was not their patient. Very professional, neat, clean and friendly. They took such good care of my baby, forever thankful

First time there with our puppy, we were all treated kindly and with respect of our time. Could tell from the receptionist, to the techs to the vets, all care about your pet! Even called us the next day to check on her since she had shots!

The staff here is amazing! They are friendly and get to know you. I recently had a cat put down and the staff was so helpful. They were gentle and compassionate. And when I visited a month later they asked how I was doing and expressed condolences again. I wouldn't go to any other vet.

Just started going to their office recently and they are really friendly and caring! Would highly recommend them to anyone!!!

The staff was very caring and helpful. From the moment we came in until we went into the room they were kind. The technician was gentle with our older dog who is not fond of strange places and treated her well. The vet who saw her was gentle and caring and the treatment options were given to us in different ways so we could choose the best option for our budget. The overall experience was great. We are transferring all our pets’ care there.