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Crossroads Animal Care Center - Karen Vine Crossroads Animal Care Center is your local destination for high-quality pet care services. Our compassionate team of veterinarians and staff are here to serve as your partners in looking after your animal companion. We work with pets of all ages and offer a wide range of services with flexible payment options. Call us at (703) 972-5927 or contact our friendly staff online to schedule your pet's appointment! Looking after a pet is no small task. They'll be looking to you for companionship, love, food, and support - much of which they return in spades!
Services
Compassionate, affordable pet care? Check. Quality service? Clean facility? Being the highest rated veterinary practice in Woodbridge and Lake Ridge by Consumers' Checkbook magazine? Double check. At Crossroads Animal Care Center, we have it all! Located in Woodbridge, Virginia, we provide veterinary care to dogs and cats of the Northern Virginia (NOVA) area, including Prince William County, Lake Ridge, Manassas, and Dale City.
Crossroads Animal Care Center is staffed with three veterinarians with over 30 years of combined experience to provide exceptional care for pets of Woodbridge and surrounding areas. If you have any questions about our doctors, feel free to contact us at (703) 972-5927. Our professional staff is compassionate, knowledgeable, and utilizes the latest technology to provide exceptional medical care.
At Crossroads Animal Care Center we are committed to keeping your pets healthy and happy through the many services that we offer. Surgery - We are equipped with an advanced surgical suite, designed to accommodate surgical patients for everything from routine spay and neuter procedures to more complex soft-tissue, orthopedic, and emergency surgeries.
Thank you for choosing Crossroads Animal Care Center! Below you will find forms to help facilitate your visits here, giving you more time with the veterinarian or making dropping off your pet quickly and easy. While we understand not all information can be delivered prior to the scheduled appointment, if your pet has been to a previous vet we would love to be able to contact them to obtain prior records. This helps us prepare your pet's record and get you as much time with the veterinarian as possible.
Reviews (10)
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Billie Parsley
May 28, 2022
VERY NICE PEOPLE FROM THE RECEPTIONIST, HELPER, VETERINARIAN N THE NEONATAL DRTOOK VERY GOOD CARE OF DIXIE N VERY POLITE TO ME MADE YOU FEEL LIKE YOU WERE WITH FAMILY NOT STRANGERS BUT THE STRANGERS BECAME MY FRIENDS AND DIXIE'S TOO! IF YOU NEED A REALLY GOOD CARING, LOVING N PATIENT PLACE TO TAKE YOUR FURBABIES THAN I WOULD TAKE THEM HERE THEY EXPLAINED EVERYTHING TO ME FROM THE BEGINNING N NO HIDDEN FEES N NO BS! AWESOME PEOPLE N AWESOME PLACE TO TAKE YOUR FURBABIES TOOTHANK YOU ALL FOR EVERYTHING GOD BLESS YOU ALL
Elena Myers
Apr 15, 2022
Great staff and doctor is really good about explaining all of your options. We're switching to them as our vets.
Dane Roose
Apr 07, 2022
Dr. Neff is hands down the absolute best DVM we have ever had, over the past 20 years or so. I have not enough good words and praise for him. He has seen many of our dogs from youth to the final day and always gives not only the best and most honest medical advice, but the most empathy and compassion I have ever been a part of. We would follow him anywhere, and I highly encourage anyone looking for the best medical care for your pet to become a regular of him.
Richard Reese
Mar 10, 2022
Absolutely the best in the area. Dr. Neff and the staff are wonderful and obviously love the animals that come her for visits.
Deanne Hanley
Jan 16, 2022
I was really happy to see that they got my kitty in right before the new yr. Dr Kneff is always thorough taking the time he needs to explain details. The whole staff is wonderful too
Suley Andolsun
Nov 14, 2021
My two boys hate going to the vet, any vet. Always have. One cat is 13, the other 11. I've been taking them to Crossroads Animal Care Center since moving here from New Hampshire.about 4 years. While my boys don't like trips to the vet those trips to Crossroads have helped them through several medical issues. Crossroads has been great with them. Everyone at Crossroads has treated my guys as if they were part of their family.

And the medical care provided has been effective. That's why I like bringing my cats to Crossroads Animal Care Center. This was an old post. Its now about 4 years later and I'm left with one cat, Sweet Pea. He just had a medical emergency. I called Crossroads in the morning, was able to drop him off 20 minutes later and picked him up several hours later.

The doctor attended to Sweet Pea in between her scheduled appointments and cleared his 'blockage'. The whole staff was friendly and the vet was super nice. She explained what she found and what she was going to do to make him well before I left him there. A few hours later she called to explain what she did and how Sweet Pea was doing. He was ready for me to pick up and so far he appears to be back to normal.
Stacy Palmer
Aug 08, 2021
I needed an emergency appointment for one of my youngest babies, they were so compassionate and took me right away. My favorite vet is here, Dr. Reppuhn! I love, love, love her and trust her with the car of all my fur babies! The front desk receptionist is always pleasant. Thanks for taking such good care if my babies!
Marilyn Kyitdee Carlson
Apr 01, 2021
I skipped a couple routine wellness exams by accident (thank goodness my cat is in good health and still has up to date vaccinations) Made an appointment for my cat Ashes to have a quick check up and updated vaccinations. I called in and they squeezed me in for an appointment 2 days earlier without a issue (they're usually fairly busy esp with covid so that was very nice of them) They offer 3 year vaccinations which in my experience is hard to come by.

Excellent customer service, my cat would say. The doctor and I had a laugh about how my cat was looking sleepy asking if it was normal as he was concerned that is a symptom of something else but I reassured him that it was just the face she makes when she's very comfortable and happy.
Jill Moss
Nov 08, 2020
I have been using Crossroads Animal Care Center for many years, but for the past few months, the service has been absolutely horrible. The customer service has gone down significantly and the staff are extremely rude. I had to make an appointment for my dog, but they never answered their phone. I left three messages on three separate days, but still nothing.

I also called five times for two days to get routine medications, heartgard and frontline, and when I got there, I waited 30 minutes and they were still wrong. I have friends that take their pets there, and they have experienced and expressed the same dissatisfaction. They also tried to charge me for medications I had already paid for three months ago. The tech's comment was, "our system does not lie." Absolutely unprofessional and sneaky!
Lisa Shutt
Nov 29, 2017
I first took my Beagle to Dr. Neff when we moved here in 2009. Almost ten years later he is still caring for her. She is a bit shy and it was wonderful that he gained her trust by getting down to her level and talking to her before ever starting the check up. We have also seen Dr. Olson who is caring and very attentive. As a senior dog they ensure she gets the care and medications she needs to stay healthy! The staff is friendly and the facility is always clean.