Thank you for visiting the web site of Healing Springs Animal Hospital, a veterinary clinic in Galax, VA. At Healing Springs, we focus on state-of-the-art veterinary care at the most affordable prices possible, delivered with old-fashioned service. If you are not currently a client of Healing Springs, we very much hope that you will spend a few minutes with this site and consider letting us help with the health of your precious four-legged family members.Please also consider signing-up for our email newsletters and "liking" our Facebook page.
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In 1979, Healing Springs Animal Hospital was named after an old Native American understanding that this area contains a natural spring with healing properties. Our practice philosophy is that clients should be offered multiple, individualized plans of care. A team of more than 15 caring and dedicated professionals want to help take care of your pets.
In 1979, Healing Springs Animal Hospital was named after an old Native American understanding that this area contains a natural spring with healing properties. Healing Springs offers modern medicine with friendly old-fashioned service. We practice normal full range of services you would expect for dogs and cats.
Healing Springs dedicates itself to the human-animal bond and the complete health and happiness of your furry family members. That is why we offer a range of veterinary and pet services, all designed to help you have the best possible relationship with your pet - for as long as possible. The full range of normal veterinary services plus exceptional services such as endoscopic procedures and lap spays, master's level orthopedic surgery, certified veterinary acupuncture, and more.Our head groomer has been grooming pets since 1990 and attends continuing education every year.
Payment is due at the time of service. Healing Springs offers financing through CareCredit, the leader in patient financing, with over 3 million clients served. Healing Springs pays a fee to offer this service. Through CareCredit, Healing Springs is able to offer the same-as-cash financing options shown above.
Reviews (17)
Janett Lokey
Jun 18, 2022
Karen Blankenship
Jun 02, 2022
Melissa Young
Apr 15, 2022
Chelsea Stone
Apr 11, 2022
Very impressed with Healing Springs! From their receptionists to their DVMs - everyone here is super friendly, knowledgeable, and eager to help in any way they can. Dr. Dowell was very attentive to my elderly cat's health issues and created a plan that addressed all of my concerns. The parastaff was super helpful in an issue we ran into getting records from a previous clinic, couldn't have gotten it sorted out with you. Thank you guys!
Cynthia Scott
Apr 06, 2022
Jessica McAllaster
Feb 11, 2022
Madalyn Edwards
Jan 27, 2022
This is the best place to take your pet if they need surgery. They offer after-hours for their patients which is better than having to drive to Winston and pay thousands at the animal hospital. The staff is nice and helpful and you can tell they care of their patients. Many years ago my dog was brought in for an emergency after hours and they did not hesitate to give her the care she needed. This vet can be a bit more costly than others, but it's worth every penny.
Tammy Conn
Dec 28, 2021
They did what we thought we needed to do relieve Our Fur Baby of her pain, but lady who collects the payment needs to work on Wording when talking to Fur Babies Family. Example" how would you like DISPOSAL ", I would hate to be her relative, " we have done all we can, so what do you want us to do with your loveone"? "Trash pick up is Wednesdays, dispose of them then"!Doctor did come out and talked to us, 2 stars it served its purpose!
T. C.
Nov 29, 2021
Stacy
Oct 21, 2021
This place was amazing! They called after our cats surgery to give an update like they said they would, provided her with great care, and even followed up with us a few days after she had come home. No other vet has done that for us or our pets. The staff was friendly & knowledgeable, and we will definitely be taking our pets there in the future.
Carolyn Vuurmans
Oct 05, 2021
Wendy Cocke
Oct 02, 2021
My 4 year old cat has been vetted at this facility from the time he was a kitten for shots, check ups, etc. Thankfully for the most part he's been a healthy cat, but the issue is that both times he's fell ill and needed to be seen they aren't available or you have to wait for hours which is not ok when you have a sick animal because prompt treatment could be the difference in life or death!
And this is during normal business hours! So twice now I've had to seek care at a different vet for a sick visit. The staff member that answered the phone when I called was rude and uncaring. I'm sorry but I love my pet and this place just isn't reliable. Switching vets immediately.
And this is during normal business hours! So twice now I've had to seek care at a different vet for a sick visit. The staff member that answered the phone when I called was rude and uncaring. I'm sorry but I love my pet and this place just isn't reliable. Switching vets immediately.
Ashley Plourd
Aug 29, 2021
I can't believe the horrible service of this business. Almost every time I have gone here the service has been very rude and today was the last straw. We have purchased dewormer for our bunnies twice in the past and today, when I called to purchase more, they said they could not service us even though our bunny badly needs it because they have not seen the rabbit.
The last two times I have purchased it was over the counter. When I told the receptionist this over the phone said "no you did not" repeatedly. She told me I was confusing them with another vet clinic. I told her I know exactly where they are located right across from the Healing Springs large animal and no I was NOT confusing them with another clinic.
She continued to argue repeatedly with me that they have never done that. Customers mean absolutely nothing to this clinic and it showed today. What I said was totally irrevelant to them. It was extremely unprofessional not to mention horrible business conduct. We will definitely be taking our business elsewhere for all future needs.
The last two times I have purchased it was over the counter. When I told the receptionist this over the phone said "no you did not" repeatedly. She told me I was confusing them with another vet clinic. I told her I know exactly where they are located right across from the Healing Springs large animal and no I was NOT confusing them with another clinic.
She continued to argue repeatedly with me that they have never done that. Customers mean absolutely nothing to this clinic and it showed today. What I said was totally irrevelant to them. It was extremely unprofessional not to mention horrible business conduct. We will definitely be taking our business elsewhere for all future needs.
Hope Sullivan
Aug 15, 2021
Mike Brown
Jul 30, 2021
Gloriann Mitchell
May 15, 2021
Dr. Katherine Lamb
Mar 15, 2021
Dr. Jenkins, medical and office staff all worked harmoniously to assist with our animals needs. They were quick to respond, were organized, and knowledgeable, as well as caring. Despite a "full parking lot", time was provided to us to allow for discussion and to answer all our questions, before we returned home. In addition, this is a consistent experience and well worth the 39 mile trip. Thank you.