Black Creek Veterinary Hospital

Very private between the personnel, the patient and owner. They are very informative and thorough. I usually cringe while going to a vegetarian wondering how high the bill will be but they work work with you to make sure it is affordable and your pet receives what they need. My dog is a chihuahua and he is very finicky but I notice he loves the females and Co operates with them very well. Compassion is noticed by animals and they can't be fooled. So my dog Rascal would tell you the people at Black Creek show real compassion.

As soon as I pulled up. I was greeted with a positive and kind lady. They asked a few questions and got right to work. The doctors and vet team took good care of my dog Ellie. They talk to me an explained everything I needed to know. I have used a couple vets before. But I really loved this team and clean environment. That matters a lot to me. I will continue to come back because they showed me kindness and love.

The vets at this location were very helpful. I asked questions that were answered every step in the process that finally led to my best friend being put down. However, they did not spare any expense. I paid $600 + to have my pup put down.

I have been going to the orange park office for over 2 years. The staff is so sweet. Never had a complaint until today. I scheduled surgery for neuter and spading. I was quoted a price and immediately scheduled. after confirming several times via phone and text the day before the surgery that the dogs would be there and I confirmed they would be, At the end of the day I was called and was told the quote I was given expired.

I asked how could it expire when I immediately scheduled. I was told the price had double. How is this possible? What I don't understand is after several times confirming appointment why was I not informed of the price change I could understand a price increase but doubled the price? Total lack of professionalism. I looking for a new vet. Just make sure when the give you a price get it in writing, and have it notarized. Then they cannot do to you what was done to me.

Absolutely love this Vet. Will always come here. The most amazing staff I have ever meet. They definitely love my puppy and understand my kitty. They don't just want to check him they want to talk about how his training is going and what he likes to do. They treat him with so much love I always feel he is safe in the arms of Black Creek Veterinary Hospital.

I was very satisfied with the staff and with Wyatt Price, but they have a policy that was very disturbing to me. We brought our dog in for treatment, and were presented with the bill. At this point I realized that in my hurry to get our dog treatment, I had left my wallet at home. I asked if I could go home and call in with my card number. At that time I was told that they could not release my dog to me until my bill was paid.

It was no problem to make arrangements and the issue was resolved within a few minutes, but the concept of holding a person's pet for ransom is disgusting, should be illegal, and needs to be changed. As I said before, I am very happy with the staff. They were considerate, understanding, and very helpful. I am sure that they also do not enjoy having to enforce this ridiculous policy, and I shudder to think of what would have happened if I had not been able to make arrangements so easily to pay before closing.

I'll definitely be back. I had to bring in my chicken for an emergency appointment because she had a cut along the back of her neck, they got her in and and took car of her, got her medicated and cleaned the wound and sent us home. Now it's hard to find a vet for a chicken let alone a last minute emergency visit for a chicken but they got us in and the doctor was extremely nice and reassuring that she was gonna be okay.

We had an emergency and this Vet office took our fur baby in immediately. Both doctors and staff have been so nice. I totally feel confident enough to use doctor Wyatt for my dogs health concerns. It's so nice to find friendly staff and doctor Wyatt truly seems to care about your dogs health and your concerns. I would definitely recommend Black Creek. In fact that is how I found about about doctor Wyatt through a recommendation.

We brought our dog here on a Saturday for an issue with her ears. She had scratched the fur off of her ears to the point they were raw. The vet had no idea what was wrong, prescribed a pain reliever and antibiotics, and sold us a cone to put around her neck to keep her from scratching her ears when we're not home. Within the first 24 hours my dog had been shaking her head inside the cone and made her ears worse.

After a week of trying to go along with the doctors suggestions her ears had still not even began to heal due to the head shakes in the cone (obviously the dog was very uncomfortable) so we took her to a different vet to get a second opinion. The new vet said that she should've been put on a steroid instead of a pain reliever and she should've never worn the cone.

He prescribed a steroid and a new antibiotic and told us not to put the cone on. In less than 48 hours with no cone and the new meds her ears have started to heal and she no longer scratches them due to the steroids taking all of the pain/inflammation away. We will never bring our dog back to this vet clinic even though it is very conveniently located for us.

I'm sorry to have to leave 1 star, but, the suggestions were all wrong and made my dogs issues worse. That's the opposite result you expect from going to a vet clinic with your animal.

These are the best, most caring group I have ever used. We have had them as our Vet for 30 plus years. The ladies in the office are so helpful and all of them go our of thier way to get you answers as quickly as possible. We have dachshunds and they are a special breed to deal with. Many quirky needs. Thank You all for the continued professional loving service everyday.