Animal Hospital Of Towne Lake - Amy Gifford

Very attentive and thorough! I appreciate the extra care they put into caring for cats. Calm, quiet environment- separate waiting area from other animals. Feline pheromones throughout the office and really great vet techs! Dr Gohr was very kind and listened well. She noticed things about our Bella that no one has ever mentioned in 2 previous offices we've been to. It's a drive to see them, but so worth it! I know our babies are in good hands.

Such a wonderful experience at such a dark time of my life. it was my dogs time to go and they were sympathetic caring, comforting, loving. I truly felt like they cared for me and my dog. 10 out of 10 best animal hospital I have ever been to. Thank you so much from the bottom of my heart for being there for me and Bailey in our time of need

Our English Setter puppy swallowed my wife's head scarf. Because this hospital is also an emergency hospital we called. We were advised to bring him in asap. When we did they were all set to go! He up-chucked it up after treatment (2 min.). He was held for observation for a couple of hrs before we could pick him up. All our dogs have been taken care of here & I cannot have been happier with their care. Thank you Towne Lake Animal Hospital & all you veterinarians who take care of our pets. May God bless you all.

We Drove all the way here from Atlanta because no one would do emergency dental work my dog needed from an accident. I cannot say enough wonderful things about this practice. From start to finish the entire staff were kind, professional, organized, and beyond loving towards my dog. I will definitely be making the 45 min trek if I ever need emergency care for a pet. City vets should take note. These folks have almost 5 Star review for a reason. Thank you to Dr McBride and staff for taking such attentive care toward my dog!

I had to go in with my dog at 4 in the morning. I called to make sure they were open. They were waiting for me and took my dog immediately to the back. Unfortunately due to her age and the issue I had to decide to let her go. Dr Weaver took all the time I wanted to discuss options and make my decision. The whole staff at the ER was wonderful from the young lady up front, to the tech that came to check on me as I said my goodbyes to Dr Weaver.

She is one of the kindest vets I have ever encountered. Thank you for all you did for my baby that night and the time you took to comfort and help me through everything. Wonderful staff.

Bret was awesome. He made us feel valued as clients, but most importantly, he seemed to genuinely care for animals and the wellbeing of my pet. Dr. Marty was also very knowledgeable and compassionate. I will be moving all of my pets to this hospital and would recommend it to everyone. My only negative would be the wait time, but this facility is also an emergency hospital, so it is understandable that the emergent cases would need to be seen first. Just be prepared to wait a while and don't be in a hurry.

The doctors Care about my fur babies. The doctors and techs take time with you listening to me and answering my questions. They tell me upfront the costs of different procedures and the give me options of which one if any fit my budget. They do want your pet to have a good quality of life. They have always been warm and friendly both nurses and the doctors I have seen

I heard nothing but good things about this vet! My vet and other vets were booked out til Friday, they they referred me here. I would 100% recommend to anyone if they have a pet emergency. My Evelyn hurt her ankle at doggy daycare and they were inexpensive and I was surprisingly in and out within an hour and half! Thank you for taking care of my baby!

Our senior cat stopped eating and drinking and was extremely lethargic on a Sunday, so at the recommendation of a friend, I drove her to Animal Hospital of Towne Lake. The staff was kind and courteous, and I pleased to see they had a separate space for cats! They got her in quickly and diagnosed her quickly! It was a bit expensive, but for a Sunday emergency visit I expected that.

We took her home, and the next day she still wasn't eating. I tried to call her regular vet, but noone would call me back. I eventually got a hold of them and the offered me an appointment for a week later! I immediately called Animal Hospital of Towne Lake and they said to bring her in. Since she hadn't eaten I'm over 24 hours at this point I was so thankful.

They worked her in and kept her all day and diagnosed her with pancreatitis! This could have been extremely detrimental to her if not treated. They gave her new food and extremely detailed instructions for her medication. We are switching both of our cats here after this experience! Thank you!

I'm going to start with we do not live in the area. The hospital was recommended from Cobb Emergency Veterinary Clinic. After numerous visits at the emergency room, I asked them to recommend a good hospital because we have been through three different ones that we have had bad experience with. Their words were "Animal Hospital at Town Lake has really good doctors just like the emergency room".

They were right! Our 11-year-old Cavalier Lady has heart problems and needed two urgent surgeries. We are very thankful to Dr. Gifford for doing an amazing job. The wonderful Dr. McBride that treated our Lady's teeth and kidney problems is amazing and very helpfull as well. All the technicians are passionate about their jobs - miss Amy, Brooke, Bret and everyone we met.

Our dog is very shy and timid, but Bret made her feel comfortable and calm. He is a professional who loves his job and his patients. The front desk staff is very nice and good at what they do. They will remember your pets name and always make you feel welcomed. I am thankful for the recommendation and i also highly recommend it. For us the distance doesn't matter, this is our hospital. The prices are reasonable as well.

I wanted to inform everyone of our terrible experiences the past several visits at Animal Hospital of Towne Lake. Let me start with my most recent visit- Saturday, 3/21 at 9am. I had scheduled an appointment for Saturday several weeks prior for my 8 year old Chihuahua to have her 6 mos ProHeart injection ONLY. When my husband and I arrived at 9am, we were told there would be a long wait and that they were UNSURE of how long it would be, that they had no rooms available and no technicians.

I explained that this was not for an exam, only an injection and I had an appt. The staff seemed to care less and continued to look clueless as to how long we might be waiting. I explained to the woman behind the counter that our last visit in September was a similar situation, that we arrived on time to our appointment and waited OVER TWO HOURS to see someone! Overall, that visit in September took almost 4 hours.

My dog is epileptic and her seizures tend to happen when she's nervous. I also explained this to the staff member, and she did not seem to care. I explained that we wouldn't be able to wait too long as our dog is epileptic and asked what time we could bring her back that day-- she, again, said that she didn't know and that I would need to call back to "reschedule".

This was very frustrating, so my husband and I left.

Moving back on prior visits (before September 2014), there's been a series of unhappy experiences. Our Chihuahua is now on a daily medication for her seizures, but when we were having her diagnosed, we were treated extremely poor. We were talked down with words like "this is a big responsibility to care for a dog with epilepsy" (implying that we didn't understand the severity), and "are you even financially able to do this treatment?".

It was all upsetting as we have cared for our fur baby for the past 8 years with the upmost love and care. There's nothing we wouldn't do for our girl. Another instance, relating to the seizures, was another staff member (a separate visit) told us a story of a "similar dog" to ours who had seizures and died from them quickly. I think it goes without saying that it's probably not a great idea to mention those type of stories to loving dog owners.

We understand the outcomes, we don't need the sad stories. To conclude, we have given Animal Hospital of Towne Lake several chances and after Saturday- we will not be returning. We have already booked next Saturday with another vet for the ProHeart injection.